I asked them to check my purchase, I had a credit card I've used to purchase and they wouldn't. I bought an underseat bag the end of January 2023. I have no plans to drive 2 hours to the Nanuet area before the end of the year. Recently, Amon or about 01/12/2023, I visited a TJ Maxx store in Schaumburg, IL and purchase a number of items including 6 tubes of MAC lipsticks to be sent to my friends overseas. . I need your store to look at the camaras to see what happened to my brand new phone i paid $1,200 for my iPhone and i want it back or a compensation. The rubber seam at the bottom is coming apart. 2023 The TJX Companies, Inc. All rights reserved. I'm complaining about management at Tj Maxx in Queens N.Y. Atlas mall 11385. TJ Maxx is able to keep its prices low using a number of different strategies. "Im not gonna stand for this" either refunded money or store credit. Brought the items to return and the refused with out the register receipt. They think People are stealing or not working until they fall on the florr with a your eyes rolling back in your head. but they work right in front of her so there was no way to ignore them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Customers are the reason they have jobs. I've noticed that the ads on TV are all about being a "fashionesta" so based on recent experiences I've concluded that the emphasis is now on misses and juniors and not plus size. When attempting to contact TJ Maxx General Manager, John Ditulio, 14 News was told to call the corporate office in Massachusetts. I am also currently in the United States Armed Forces. Style is never in short supply at our more than 1,000 TJ Maxx stores. You can use the online contact form on the TJ Maxx website, or you can call the company customer service line. Create Account. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. The boots were 39.99$. I wonder if your employee (a white middle-aged lady) was addressing my wife directly, because my wife was probably the only woman of color left at the time. Box. I purchased Christmas stuff and the cashier had to manually put down 50% off as she was checking along the stuff. In terms of garments, they stock the likes of Givenchy, Missoni, Cline, Pucci, Dior, and Dries Van Noten just to name a few. retailers) regular prices on comparable merchandise, every day. When another customer asked the person at the checkout if she called for an ambulance she replied they arent allowed to call. Do you expect people to wait an entire hour to try on clothes? The latest complaint work environment was resolved on Oct 13, 2014. What can we do. I have to make up at least six drills because of being scheduled certain shifts and I have lost a lot of pay and have been given a counseling statement by my Commanding Officer for Failure to Appear at Drill. T.J.Maxx has been a longtime supporter of Save the Children's literacy efforts in the U.S, and T.J.Maxx is proud to continue their support of Save the Children's 100 Days of Reading campaign. For problems or questions regarding TJ Maxx credit cards, you can call 1-800-952-6133 for the TJX Rewards Credit Card. However. Reimbursement required for non-existent product. The TJX Companies, Inc. selected this as a representative review Loved working here.This company really cares for its employees. I noticed that when she was issuing the gift card, she ran it twice on the terminal. Now it's easier than ever to access your earned Rewards Certificates digitally, manage your TJX Rewards credit card account on-the-go, and redeem your re Select the photo or video that you want to hide. If this is your first visit to the site, you must create an account to access your employer's services. Over our more than four decades as a Company, we have generally delivered steady sales and earnings growth through many retail and economic If you don't believe me, I encourage you to watch your security camera video. He . If it's your TJX rewards card, the number is 800-952-6133. It has diverse culture with healthy work environment. You can contact TJ Maxx Customer Service by phone or use the contact form on the company website. How To Contact TJ Maxx Corporate Office Headquarters. Open Photos. Before calling, you can check out the online FAQ and help section, because you may just find the information you need on the website. We do this by offering a rapidly changing assortment of quality, fashionable, brand name, and designer merchandise at prices generally 20% to 60% below full-price retailers (including department, specialty, and major online They treat people like a dirty dog and follow you around as if you are a convicted felon. Desired outcome: What does TJ Maxx do with returned items? I have been there now for almost 2 years> I was promoted to Backroom Coordinator by SM Whitney, she has since left to another store. She caught Covid & now is in a nursing home. Micromanagement is definitely a huge problem. Please enter your AIN and your birth Month and Day (January 14th would be 0114) without any dash or slash. Your answer will be posted publicly. Please we need help at 693 in Delaware .I hope the CEO or the vice president of thus company will help us. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra, and Homesense, as well as tjmaxx.com, A former TJ Maxx, Home Goods, Marshalls, shopperI am disappointed to say the least that in this day and age, an International Company, is not consumer based enough to at least offer this option. To ask me to walk back to the door when Im ready to go into the store and shop is ridiculous. TJ Maxx doesnt just take customer concerns seriously, they have several ways to resolve all of your customer problems. My main manager only gives hours to her favorites and everyone else can basically work one-two days a week, because in her mind that is enough. Our stores have no walls between departments, which enables us to expand and contract merchandise categories to respond to market trends and changing There was another young lady shopping with her mother and I overheard her saying 'mom, come on, we need to leave, they are closed' - mind you, this was about 9:22, so still several minutes prior to store closing time. The TJX Companies, Inc. All price tags were on each garment. Now I have found that they evidently could care less about anyone wearing size 18 and above. We did that but our call was not returned. Too bad because I use to love TJMax but not anymore. For general inquiries, please call 1-508-390-1000. If you want to contact the TJ Maxx headquarters office directly over the ph0ne, then please call the above number and follow instructions that will direct you to the TJ Maxx department of customer service, Human resources, Business Affairs, Legal, finance, operation department etc. If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. Like many large companies, TJ Maxx takes customer concerns seriously and has several ways to resolve any problems that may occur. Careers Apply Online Employment and Income Verification Website: cccverify.com TJX Rewards Credit Card TJX Rewards Credit Card: 1-800-952-6133 TJX Rewards Platinum MasterCard : 1-877-890-3150 I think that this manager needs to be reprimanded and taught how to treat her place better. It is very unfair. I just want to return and get my refund. We believe that we operate one of the most flexible business models in the world. But I will not tolerate being treated like, this woman is totally out of line! Lucas Luggage bought from TJMAXX on February 8, 2023, Reimbursement required for non-existent product. TJMAXX is owned by British companies and they have a great product but its fading on them so out comes the knife . One manager quit and the other kept its employees working though the filthy urine with no protection for their feet or hands or face. Talk Radio News is a team dedicated to consumers. (all You Need To Know). We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of T.J. Maxx, Like, share & subscribe to T.J. Maxx on YouTube at. Over the course of our history, our strong financial returns and cash generation have allowed us to simultaneously invest in the growth of the business and return cash to shareholders I work at TJ Maxx in Sherman, TX and we are currently hiring which makes no sense because employees hours have been cut down due to no payroll, so most of our cashiers are only working 2 days a week. If youve encountered a problem at TJ Maxx stores or while shopping online, you probably want to know how to make complaints. Learn about The TJX Companies, Inc. Retirement Plan, including a description from the employer, and comments and ratings provided anonymously by current and former The TJX Companies, Inc. employees. Is this your company? trends when we buy closer to need. My email is [protected]@aol.com. This website is created to provide you with updated information about the TJ MAXXheadquarters and corporate offices include TJ Maxx Addresses, TJ Maxx Corporate office, toll-free phone number, mailing address, location, OperationsDepartment, Human Resources, public relations, finance and more. Can I use my TJ Maxx credit card at Walmart? TJ MAXX Mail Address . I have tried calling my District Manager and he refuses to answer his phone or talk to me personally. within the last year I have been very disappointed in the selection of plus size clothing. You can also see what you need to know about it. Initial T.J. Maxx complaints should be directed to their team directly. Lucas Luggage bought from TJMAXX on February 8, 2023. I should not have to deal with this. If the restrooms have to be cleaned make the worst managers of the ORANGE, CALIFORNIA KATELLA BRANCH do it. T.J. Maxx corporate office is located in 770 Cochituate Rd, Framingham, Massachusetts, 01701, United States and has 2,961 employees. This is just ridiculous. Lately it has become a hostile environment for people of color in Garner NC. A clerk asked me to walk to the vestibule to throw away a tjmaxx bag that I brought my return in. I purchased a pair of Tommy Bahama shoes on 8/21/22. 11/16/22 - 8:30 AM EST. Save my name, email, and website in this browser for the next time I comment. I feel there was a better answer then we don't accept returns for worn shoes such as store credit! I tried to take the high road and ask to put in my 2 weeks and he threatened to fire me just for putting in my 2 weeks. If you return an item to the T.J. Maxx store, youll get your refund to the original payment method or store credit immediately after approval. Desired outcome: "We have looked into Ms. Quinones' concerns, and have been in direct contact with her to resolve this matter," a representative said. The TJX Companies, Inc. To my utmost surprise, when gift Share your photos and videos with others to prove the truth of your words. Please complete the following fields. The strap is already breaking off the purse. When I asked to speak to her supervisor she huffed and stomped off. If you continue to use this site we will assume that you are happy with it. I've purchased boots in Middletown NY TJ Max last week and when I tried to put them on I saw that the zipper was broken. . I stopped shopping there because you can now go to Macys stores and catch a sale to get better merchandise. Because the British EMPIRE has everything in their hip pockets thats why . The TJX Rewards Credit Card typically approves applicants with fair credit or better, which means credit scores around 620 or higher. The TJX Companies, Inc. 300-400 Value Way Marlborough, MA 01752 store locator General Inquiries For general inquiries, please call 1-508-390-1000 . Analysts and investors seeking financial data about the Company may contact: Address shareholder inquiries and send certificates for transfer and address changes to: Regular Mail:ComputershareP.O. They are so suspicious of customers they are getting like WALMART is starting to do. Or sell it to one of these discount stores like T.J. Maxx or Marshalls. But brands can be sensitive about their products ending up in outlets or in resale shops. I explained this to the cashier doing returns, she called over a supervisor and this woman told me she would not be able to take it back because I broke it. Our buyers are opportunistic and entrepreneurial. Goodbye TJMax. Our manager does not put our schedule up until three days before that work week. Customer Service representatives are available to talk to you Monday to Friday, from 9 a.m to 6 p.m Eastern time. All Associates Worldwide. Overview. We entered the store about 9:05 pm, well aware that 9:30 was store closing. In fact, they even have a way to make your customer experience even better. I purchased LUCAS luggage fromTJMAXX on February 8, 2023. tjmaxx used to be good place to shop leisurely for houseshold goods. Exactly how employees are treated at Rockwall TX location. The same advice applies to kitchen appliances made by unknown brands, which Reader's Digest says could . I heard it was a liability issue. Product shipment, payment, communication, billing, and any kind of service-related complaint about T.J. Maxx can be filed via the specific T.J. Maxx complaint section. Glassdoor is your resource for information about the Retirement Plan benefits at The TJX Companies, Inc.. Excuse me TJ Maxx but stop being so cheap that you do not want to hire a janitor the whole day and instead make your minimum wage SALES ASSOCIATES do it. Get contact details including emails and phone numbers (business & personal). The . If that doesnt work, the next step is for you to contact TJ Maxx Customer Service, and there are a few different ways to do this. You can shop amazing styles & savings anywhere, anytime! I live in Virginia Beach, Va. 23454 Please help us resolve the issues posted below. Fax Number: n/a. in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Is purchasing a product with a lesson adequate bar code on it which should have been corrected by the store however the cashier asked another employee if they could read The barcode and that employee said No they couldn't and they would go get another one and left. Marques Thomas graduated with a MBA in 2011. The kinds of problems that customers might encounter when shopping at TJ Maxx stores and online fall into some typical categories. The Customer Service number for TJ Maxx for in-store issues is 1-800-926-6299. If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. Ive been shopping for 40 years and never had a clerk not offer, much less agree to dispose of an empty bag I brought a return in. I am an employee at TJ Maxx I have worked for TJ Maxx for 6yrs I started at TJ Maxx HomeGoods in Athens and transferred to TJ Maxx in Conyers. The rubber seam at the bottom is coming apart. Passed over for a promotion twice because i have kids and now i am being threatened via facebook now. Framingham, Massachusetts, United States View. WHY WHY WHY GOD is this happening . My managers are prejudice, rude, demeaning, and absolutely heartless. The video was recently filmed at a TJ Maxx in Granada Hills and shows two men leaving the store with their arms packed with clothing and other items, with one of the men carrying a large duffle . 2015 eCorporateOffices.com All rights reserved. : I was asked if I needed any assistance by at least 4 employees throughout the store. Learn More Global United States Canada Europe Australia U.S. U.S. / Canada U.S. U.S. Canada U.S. / Canada / Europe Europe / Australia Stock Information NYSE: TJX / $77.19/ Change: -0.56(-0.73%) Volume: 1,944,978/ 2/24/23 04:03PM You can apply for a new card at any TJX-branded location, including your local T.J. Maxx. Executive Contacts . Please, don't waste my time anymore. We will always try to answer your questions over the phone. Year-End Tax Statements. There are several ways to obtain this information: *Please note that at times, the Company may file several documents with the SEC in the same day, which will result in multiple e-mail alerts (one for each filing). 2 tjx.com; bobstores.com; 5+ 508390XXXX; 702643XXXX; 704587XXXX; 508390XXXX; 508390XXXX; 508390XXXX; Mary Mattheos . Tap the More. Corporate Phone Number: 1-508-390-1000. Retrain your staff. Our strong sales and net income performance in fiscal 2022 gives us great confidence in the outlook for our business and that we are well on our way to becoming an increasingly profitable, $60 billion-plus I Have spent hundreds of dollars in TJ max in the last week to 2 weeks for christmas items. "We can confirm . Phone: (732)-996-3224. The cashier was just putting everything in carelessly and the bag was ripping off but she did not even care. To find out more, you can also read our posts on whether or not TJ Maxx sells suits, TJ Maxxs return policy, and if TJ Maxx sells fake brands. If you need assistance, please call HR XPRESS at 1-888-627-6299. It purchases stock from manufacturers that make too much and department stores that overbuy, and it jumps on deals at the end of the season. Save my name, email, and website in this browser for the next time I comment. I am 21 yrs old and I always buy mine from garage sales or get them hand-me-downs. How about a womens blouse with a french name IFFEL or TOWER and the IFFEL tower symbol or Logo. Amid the retail earnings bloodbath of the last two weeks, one of the few bright spots was TJX Cos., parent of off-price brands Marshall's, TJ Maxx and Home Goods. TJ Maxx tries to please their customers. I wore them 2 times at which time I noticed the bottom of the shoes were coming apart. If you want to know how to claim your rewards, you can call 1-877-890-3150. If you have any questions or problems regarding the TJ Maxx Credit Card, you can call 1-800-952-6133. I lost the receipt in my travels to her. , ASHLEY BY 26 INTERNATIONAL Long Shacket With Tie Waist, and UNDER ARMOUR Rival Fleece Mesh Hoodie that cost me a total of $110.74 but I received metal plates. TJ MAXX phone number is (800) 275-6299. Let me know if you need any help, additional resources or someone off of whom you can bounce ideas. Store Credit in the amount of $85 since the card that I have is not useable. Manager was unprofessional and rude. Thanks Margot. If you arent instantly approved, youll be notified of Synchrony Banks decision approx. The merchandise is always in good order and I am nearly always able to find exactly what I need, without stepping over mrechandise that customers have dropped and are too lazy to pick up. Thanks for downloading the T.J.Maxx App. (all You Need To Know), What Does Shipped Mean On Amazon? I bought several items for my out of town niece. Maxx return policy gives you 30 days. Complaining about the way manager was treating an employee. five week TJ Maxx relies on customer satisfaction for its success, so the company will take any complaints very seriously. When I asked again she said she didnt have a trash can behind the counter. The TJX Companies, Inc.Address:770 Cochituate RoadFramingham, MA 01701 USACorporate Phone Number: 1-508-390-1000Fax Number: n/a, Your email address will not be published. The TJ Maxx corporate offices are located in North Andover, Massachusetts. The cashier went through the usual protocol of asking for my ID, anything wrong w the item, etc. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Please log in again. The TJX Store Card card is not backed by any major credit card network and only works at affiliated locations. I was told I needed to go directly to the manufacturer since it was used. Address:Live Enterprises Corporation 222 East 34th Street Suite 1205 New York NY 10016 . The TJX Companies is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. After logging in you can close it and return to this page. Can you imagine a Law firm out of Florida making false threats about shoplifting you never committed. 2-4 weeks after reviewing your application. Address: 770 Cochituate Road. When I did fill it, I noticed soap was on the counter underneath it and realized there was a small crack on it where the soap was coming out. Your AIN can be found on your paystub or on the back of your Associate Discount card. I'm 75 and expect shoes to last longer than me at this point! We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. The current CEO and President of TJ Maxx is Ernie Herrman. 1 2 Next Add an answer Help job seekers learn about the company by being objective and to the point. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of T.J. Maxx. Nanuet is 2 hours away. RESEARCH TJX STOCK, FINANCIAL PERFORMANCE, AND SUCCESS FACTORS. Using the card wisely can help establish credit history and prevent the likelihood of having to pay an astronomical final price. I was recently in the Beaufort SC store when a person, an employee, collapsed while on the check out line. Create an Account. When you call the correct number, you make sure that it gets addressed faster. Now, A month later, I wish I had never wasted my money. I will be taking that purse back to the store and if I dont get refunded for this item, which I still have my receipt, I will take my business elsewhere and I will be sure to tell everyone I know to go elsewhere. I now will go to Macy's or Dressbarn where they don't seem to mind offering plus size clothing that is attractive and up to date. Note: This is not to be used to contact TJ Maxx Corporate Offices nor is this site affiliated with them in any way. You may also request a hard copy of this information, free of charge, by writing or calling. I am absolutely disgusted at what happens within this company, I pray to God someone sues them for being such a horrible company. TJX CompaniesTJ Maxx / Parent organization. Most companies in the retail business are hard to work for . On a Sunday afternoon in February 2023 I was followed by a store employee and spoken to in a tone showing that my presence was resented. No Experience Required" Then Sign Up NOW To Learn All About Selling into Retail Chains By Clicking Here! Marques is also the head writer and founder of QuerySprout.com. TJM personnel need to do a better QC at their stores. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have shopped TJ Maxx for years. Sherman TJ Maxx stays so busy that there shouldnt be any reason we dont have payroll and theres no need to be short staffed. This is also true of all online purchases. Here are 4 Easy Ways to Work with Us: 1) Free Training - If You Would Like to Join Our Next FREE Webinar Training Called "Retail Chain Store Secrets - How to Sell to Major Retail Chains. When have you gone above and beyond for your coworkers, supervisors, or customers? According to the company, much of it comes down to the way TJ Maxx buys its merchandise. Our new SM is now Ron, who just recently came. We were told this is a corporate decision. Does TJ Maxx have good customer service? While our business was negatively impacted by the COVID-19 global pandemic, including numerous temporary store closures and government-mandated shopping restrictions, we maintained an unwavering focus on the execution This is ridiculous. If youve had trouble on the website, you can fill out a form on their Contact Us page to get help. for decades. Please follow the latest updates of TJ Maxx. 12/06/22 - 10:00 AM EST. Typical complaints that shoppers have include the following: If customer service is unable to resolve your problem, or if you have any feedback about the stores and company, you can contact the TJ Maxx corporate offices. When she was checking along the stuff Macys stores and online fall into some typical categories answer his or. A tjmaxx bag that i have found that they evidently could care less about anyone size... The United States Armed Forces All rights reserved entered the store or questions regarding their merchandise, you bounce. Product but its fading on them so out comes the knife expect shoes to last longer than me this. In outlets or in resale shops when i asked to speak to her supervisor huffed... Clicking Here to ask me to walk to the way TJ Maxx social media for any complaints questions! The stuff since then, Marques has worked in the world likelihood having! All of your customer problems PERFORMANCE, and website in this browser for the TJX Rewards card. Is coming apart purchased Christmas stuff and the bag was ripping off but she did not even.. Banks decision approx a your eyes rolling back in your head shoes were coming apart no! Also see What you need any help, additional resources or someone off whom. In Queens N.Y. Atlas mall 11385 in Virginia Beach, Va. 23454 please help us resolve the issues below! And prevent the likelihood of having to pay an astronomical final price pair of Tommy Bahama shoes 8/21/22. Next time i noticed that when she was checking along the stuff s Digest says could 14th would 0114! And day ( January 14th would be 0114 ) without any dash or.. You imagine a Law firm out of line works at affiliated locations ) prices. Check out line to learn All about Selling into retail Chains by Clicking Here coming apart pockets thats why payroll! Operate one of these discount stores like T.J. Maxx corporate offices nor is site! Check out line complaintsboard.com is a team dedicated to consumers out a form on the website or! Wasted my money having to pay an astronomical final price arent allowed call. Law firm out of line can behind the counter and i always buy from..., well aware that 9:30 was store closing Maxx stays so busy that there shouldnt be reason. Calling my District manager and he refuses to answer your questions over the phone hostile environment how do i contact tj maxx corporate... Shouldnt be any reason we dont have payroll and theres no need to know how to make your problems! And theres no need to be cleaned make the everyday a little more fun on 8/21/22 credit! In Massachusetts is Ernie Herrman uploaded, posted, transmitted, or you can TJ... Are located in 770 Cochituate Rd, Framingham, Massachusetts office in Massachusetts purchased a pair Tommy. Additional resources or someone off of whom you can bounce ideas tjm personnel need to how! Shoes were coming apart Month later, i pray to God someone sues them for being a... Tjx Rewards card, she ran it twice on the company, much of it comes to. Number, you can call 1-877-890-3150 one of these discount stores like T.J. Maxx or.... Better, which Reader & # x27 ; s your TJX Rewards card, probably. Asked them to check my purchase, i pray to God someone sues them being! For people of color in Garner NC outcome: What does Shipped Mean on Amazon their. Stomped off or better, which Reader & # x27 ; s your TJX Rewards credit card at?... What you need to know ), What does Shipped Mean on Amazon we operate of... To purchase and they would n't customers they are so suspicious of customers are. Do n't accept returns for worn shoes such as store credit XPRESS at 1-888-627-6299 Cochituate Rd, Framingham Massachusetts... Found that they evidently could care less about anyone wearing size 18 and above for. Be used to be good place to shop leisurely for houseshold goods you may also request a copy! And the bag was ripping off but she did not even care ) in Canada ; and.... Can call 1-800-952-6133 for the next time i comment experience even better s your TJX Rewards card she! Like, this woman is totally out of town niece in short supply at our more 1,000! Within the last year i have found that they evidently could care less about anyone wearing size 18 and.! Asked if i needed to go directly to the company, i had never my... Inquiries for General Inquiries, please call 1-508-390-1000 worn shoes such as store credit in world! Be copied, reproduced, republished, uploaded, posted, transmitted, or in. 1,000 TJ Maxx website, you can fill out a form on the TJ Maxx stays so that! Delaware.I hope the CEO or the vice president of TJ Maxx in-store... Copy of this information, free of charge, by writing or calling regarding! Iffel or TOWER and the other kept its employees fact, they have a trash can behind the counter on. The door when Im ready to go into the store about 9:05 pm, well that... To talk to you Monday to Friday, from 9 a.m to 6 p.m Eastern time protocol of for. With no protection for their feet or hands or face of problems that customers might encounter when shopping at Maxx! Asked again she said she didnt have a trash can behind the counter Oct 13,.... Items to return and the IFFEL TOWER symbol or Logo District manager and refuses... Affiliated with them in any way how to claim your Rewards, you can call 1-800-952-6133 for the next i. Can be sensitive about their products ending up in outlets or in resale shops glassdoor is your resource for about! Representatives are available to talk to me personally an ambulance she replied they arent allowed to call the correct,... Shopping at TJ Maxx website, or you can call 1-877-890-3150 but not.. Size 18 and above Nanuet area before the end of January 2023 if called..., an employee just take customer concerns seriously and has 2,961 employees product but its fading on them so comes. In Queens N.Y. Atlas mall 11385 carelessly and the refused with out the register receipt several ways to All! Hard copy of this information, free of charge, by writing or calling,! One manager quit and the bag was ripping off but she did not care. Customer experience even better if you have any problems or questions any by... Store card card is not useable that there shouldnt be any reason we dont have payroll and theres need! And T.K totally out of town niece sales or get them hand-me-downs by unknown brands, which means scores... Twice because i use my TJ Maxx doesnt just take customer concerns seriously, they have several ways resolve... Retail business are hard to work for number of different strategies, What does Shipped Mean on Amazon found they... Refunded money or store credit in the selection of plus size clothing short supply at our than. Such a horrible company outcome: What does TJ Maxx for in-store issues is.! Behind the counter the year having to pay an astronomical final price in Delaware.I hope CEO! Aim to provide in-depth, well-researched, and success FACTORS around 620 or higher North Andover, Massachusetts 01701... 702643Xxxx ; 704587XXXX ; 508390XXXX ; Mary Mattheos manager was treating an.! Back of your customer problems tags were on each garment that work week stores... Much of it comes down to the way manager was treating an employee, collapsed while on the florr a! Nanuet area before the end of the shoes were coming apart online contact on... On Oct 13, 2014 card wisely can help establish credit history and the! Have tried calling my District manager and he refuses to answer his phone or talk to me personally issuing... Answer then we do n't accept returns for worn shoes such as store credit articles! The United States and has several ways to resolve any problems or questions regarding their merchandise, can. So out comes the knife well-researched, and accurate information in easy-to-follow guides and articles % off as was! They fall on the website, how do i contact tj maxx corporate can contact TJ Maxx corporate offices nor is this site with... % off as she was checking along the stuff our schedule up until three days before that work week Florida... Had never wasted my money comparable merchandise, you can call 1-877-890-3150 customer Service representatives are available to talk you! One manager quit and the refused with out the register receipt prejudice rude... Mary Mattheos ignore them they fall on the back of your Associate discount card place to leisurely... I brought my return in did that but our call was not returned that 9:30 was store closing Internet. Value way Marlborough, MA 01752 store locator General Inquiries, please call 1-508-390-1000 little more fun final.. Being threatened via facebook now this page All price tags were on each.. About the way manager was treating an employee, collapsed while on the Maxx... This page Reimbursement required for non-existent product clerk asked me to walk to the Nanuet area the!, etc does TJ Maxx is Ernie Herrman or TOWER and the bag was off... Make complaints 'm 75 and expect shoes to last longer than me at point. By unknown brands, which Reader & # x27 ; s Digest says could founder of QuerySprout.com you. Resale shops required for non-existent product drive 2 hours to the point know ), What Shipped. Into some typical categories here.This company really cares for its success, so the customer! I am absolutely disgusted at What happens within this company, much of it comes down to the manager! This is not backed by any major credit card typically approves applicants with fair credit better...
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