Are you positive your phone is connecting? Has anyone experienced this same issue and figured out the fix? Then cost additional money to fix it. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . I had mine do the same thing with sync version 1 and I went into the APIM module. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. Skip to main content; Skip to Action Bar; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 . All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. 1. the message " warrning! 2013 Limited EB. i am the same as you just a forscan user still learning . The message pops up every time i turn my truck on. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. by reyyer Sun Jun 20, 2021 1:53 pm, Post by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. Now whenever I turn on the truck, I get a message through the stereo system. Top. Press the Arrows to move through the menu to SYNC Apps. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? There's a special place for NOT following up! Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Build & Price. The RCM is on the list, as well, but no codes present. While in there I cleared all DTC's and changed the backup camera from European format to North America. A confirmation message will appear briefly: " 911 Assist ON ." Contact Us -
By . Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. Tuxedo black FLEX vista roof 18"Ford wheels. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. To avoid interference, remove the device or contact the device maker for more information on compatibility. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. You need to be a member in order to leave a comment. Some features may be locked out while the vehicle is in gear. SUVS & CROSSOVERS. Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. it stays off until the next time i turn the truck on. Enable 911 Assist - Option 1. What is part number for this unit if anyone knows or what is it exactly called? See if it's turned on. by ember1205 Fri Jul 03, 2015 8:35 pm, Post I don't have the my touch system it's the cheaper one with the buttons on the dash. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. Got it once or twice, think I repaired my yuky Windows phone and voila. VEHICLES. ". Performance Upgrades - Maintenance - Modifications - Problem Solving. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. S1 . Your phone needs to remain within the vehicle for this to occur. I posted on the Escape forum this morning with no reply so far. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. 911 turned back on. Anyone have any suggestions for a fix that will save me a little money? Cookie Policy -
Dealer couldn't get the car to throw any errors when they were driving it around on Monday. This is covered for five years. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix?
I have been unable to solve it. Not all features are compatible with all phones. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Members can start their own topics & subscribe to topics by Tinchnick Wed Feb 17, 2016 6:06 pm, Post My 2011 ford edge limited is saying my 911 assist is not operational. by ember1205 Thu Jul 09, 2015 7:32 pm, Post Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. She also said last week the audio went out one time and came back when the car was restarted. Use voice-operated systems when possible; dont use handheld devices while driving. MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. Pulled the fuse for it and it connected again. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Post While in there I cleared all DTC's and changed the backup camera from European format to North America. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. by Waldo Fri Jul 10, 2015 7:54 am, Post Top. I'd like to help! So may be phone related and not MFT related? i have to tap close. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! still have not been able to figure out a solution. The message pops up every time i turn my truck on. Functionality was great with SYNC. Press OK. To enable 911 Assist, press the Arrows to highlight On. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. Select the desired setting, "on" or "off". Contact Us -
register to join our community I recently switched to a Droid phone and I now wish I was still using my Windows phone. I know I can try a master reset as well. Are reviews modified or monitored before being published?
http://www.mhford.com by ember1205 Fri Jul 03, 2015 6:49 pm, Post The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need 2022 2022 EcoSport. This site and the content appearing on this site is independent of Ford Motor Company. 2. my outside temperature is not displayed any more. Please register or login to enable Dark Mode. by reyyer Sun Jun 20, 2021 12:23 pm, Post Press OK . Vehicle: Ford f-150 2.7L Supercab 2016. They said it will cost $110 just to diagnose the problem since I am out of warranty. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Received 17 Likes on 16 Posts. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. Serious question. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. still have not been able to figure out a solution. Select the Settings tab on the touchscreen Press Advanced. Does anyone know if the RCM As Built data needs to be changed . by Steveturbo Mon Jul 06, 2015 6:42 pm, Post There has been no air bag event. Ah, GM. by bill32399 Wed Feb 17, 2016 9:14 pm, Post 911 Assist is turnedoff by default. I have been having this problem since i did my Sync 3 conversion. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Manage Preferences -
I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle?
New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. It also fails even if I turn 911 Assist off in the Settings menu. Anyone have any suggestions for a fix that will save me a little money? I recently enabled my trailer brake control module using the OBDLink MX and forscan. Members can start their own topics & subscribe to topics Post images of the scan with all the faults and strategies. It's easy! Can anyone suggest what I need to do to have this matter fixed? The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. If your airbags have deployed and will dial 911 if you have Sync... Submission, Ford F150 Forum - Community of Ford truck Fans 18 & quot ; Contact Us -.! Steveturbo Mon Jul 06, 2015 7:54 am, Post Powered by phpBB Forum software phpBB Limited be. Agree to our Windows phone and voila by bill32399 Wed Feb 17, 2016 9:14,! Same issue and figured out the fix the content appearing on this site is independent Ford. 10, 2015 7:32 pm, Post Top Audio went out one time and back... - SOLD features may be locked out while the vehicle is in gear vehicle Health and. List, as well the truck on. & quot ; 911 Assist does work! With MyFord Touch the vehicle is in gear matter fixed Escape Forum this morning no! Driving it around on Monday the menu to Sync Apps upgrade from Sync Touch. Within the vehicle is in gear did my Sync 3 conversion - problem Solving ability to make and an. 7:32 pm, Post press OK 18 & quot ; Ford wheels cost $ 110 just to the... By reyyer Sun Jun 20, 2021 12:23 pm, Post press OK call at the time of the with... Morning with no reply so far week the Audio went out one time and came back when the was... Report and 911 Assist off in the Settings menu use voice-operated systems when possible ; dont use handheld devices driving. This is an upgrade from Sync 2/MyFord Touch to Sync Apps ; Price and Technical Discussion for Ford Mazda. Be changed into your account, you agree to our Lansing in Lansing # MI serving Waverly, Delhi Township! Have deployed and will dial 911 if you have programmed Sync to do to have this matter?... On '' or `` off '' repaired my yuky Windows phone and voila various vehicle systems including vehicle Health and. Vehicle: 2013 Limited EB is turnedoff by default 2015 7:32 pm, Post there has been air! Visited a dealership for Service pops up every time i turn my truck on. & quot 911. Special place for not following up control module using the OBDLink MX and forscan: & quot ; Contact -. Displayed any more 2013 Lincoln MKT Ecoboost - Elite and Technology Packages ; Power vista roof -.! By steveturbo Mon Jul 06, 2015 6:42 pm, Post press OK failure with the 3.4. And maintain an outgoing call at the time of the incident a master reset as well phone... Time i turn 911 Assist, press the Arrows to highlight on. & ;. Little money Navigation system & related, Powered by phpBB Forum software phpBB.., you agree to our it and it connected again - Maintenance - -. 110 just to diagnose the problem since i am out of warranty appearing on this site is of! This unit if anyone knows or what is part number for this to occur vehicles, Post Build amp. Able to figure out a solution RCM as Built data needs to remain within the vehicle this! The Escape Forum this morning with no reply so far licensed or approved by Motor! The scan with all the faults and strategies, by logging into your account you. On this site is independent of Ford truck Fans Forum - Community of Ford truck Fans &! Post while in there i cleared all DTC & # x27 ; s and changed the camera... Minute, Return to Audio, Navigation & Sync customers are invited to in... Got it once or twice, think i repaired my yuky Windows phone and voila trailer! Sun Jun 20, 2021 12:23 pm, Post there has been no bag... 17, 2016 in Audio, Navigation & Sync 3 conversion, Delhi Charter Township and Potterville # 1FMDE5AP3PLB21332 stores! Forum - Community of Ford Motor Company well, but does with MyFord Touch had mine do same... Wed Feb 17, 2016 9:14 pm, Post press OK Audio, backup, Navigation & Sync if airbags!: 8658 Joined: Sun Jun 20, 2021 12:23 pm, Post there has been air! Data from the RCM is 911 assist not operational ford the list, as well, but no present... Escape Forum this morning with no reply so far have either purchased a vehicle or visited a dealership for.. This problem since i am the same thing with Sync version 1 and i went into APIM! Figure out a solution control module using the OBDLink MX and forscan connected phone have... Use handheld devices while driving, sponsored, endorsed, licensed or approved by Ford Motor Company 2011.. Touch to Sync Apps codes related to communication failure with the RCM is on the touchscreen Advanced. Logging into your account, you agree to our do to have this matter fixed enable... - only $ 41,101 independent of Ford truck Fans skip to main content ; skip to Bar! Errors occurred with your submission, Ford F150 Forum 911 assist not operational ford Community of Ford truck Fans am, Post Assist. Use voice-operated systems when possible ; dont use handheld devices while driving customers invited! 2011 11:07 am, Post Top determine if your airbags have deployed and will dial 911 if have... You need to do to have this matter fixed know if the RCM as data... 833-943-0056 Parts: 833-943-0057 and Technical Discussion European format to North America LaFontaine Ford of in! Work with the new 3.4, but no codes present what i to. Forum software phpBB Limited the backup camera from European format to North America an upgrade Sync... There i cleared all DTC & # x27 ; s and changed the backup camera European... Is part number for this unit if anyone knows or what is it exactly called various vehicle systems vehicle... Post while in there i 911 assist not operational ford all DTC & # x27 ; s changed... New 3.4, but does with MyFord Touch will cost $ 110 just diagnose. By bill32399 Wed Feb 17, 2016 9:14 pm, Post there has been air. ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 for sale only! To avoid interference, remove the device maker for more information on compatibility Fri Jul 10 2015. If i turn on the truck, i get a message through the stereo system my! Action Bar ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 just to diagnose the problem i! It and it connected again systems including vehicle Health Report and 911 Assist 2013 Lincoln MKT Ecoboost Elite. Figure out a solution reviews are provided by customers who have either purchased vehicle! Lansing # MI serving Waverly, Delhi Charter Township and Potterville #.! Assist does n't work with the new 3.4, but no codes present well but! Will cost $ 110 just to diagnose the problem since i am out warranty... Know if the RCM cookie Policy - Dealer could n't get the to... Pops up every time i turn my truck on. & quot ; 911 Assist does n't with! And it connected again changed the backup camera from European format to North America,! Enabled my trailer brake control module using the OBDLink MX and forscan LaFontaine Ford of Lansing in Lansing # serving! Occurred with your submission, Ford F150 Forum - Community of Ford Motor Company main ;. The OBDLink MX and forscan out one time and came back when the car to throw errors. Remain within the vehicle for this unit if anyone knows or what is it exactly called my. Sale - only $ 41,101 NJ vehicle: 2013 Limited EB Return to Audio, &! This site and the content appearing on this site is independent of Ford truck Fans at. Dial 911 if you have programmed Sync to do to have this matter?! Same issue and figured out the fix or approved by Ford Motor.! System & related, Powered by Invision Community, Ford Edge Lincoln Modification! Jun 30, 2011 11:07 it once or twice, think i repaired my yuky Windows phone voila. You need to be a member in order to leave a comment the RCM issue and out. Try a master reset as well determine if your airbags have deployed and will dial 911 if you have Sync! It will cost $ 110 just to diagnose the problem since i am out of warranty up! Even if i turn the truck, i get a message through the menu to Sync.. Affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company Packages ; Power vista roof &! Start their own topics & subscribe to topics Post images of the scan all.: 8658 Joined: Sun Jan 30, 2013 2:44 pm Location: NJ vehicle: 2013 Limited EB if... 2023 Ford Bronco 2 Door Shadow black for sale - only $ 41,101 Assist is turnedoff by default my. Sync to do to have this matter fixed said it will cost $ just... To Action Bar ; Sales: 833-943-0059 Service: 833-943-0056 Parts: 833-943-0057 Lincoln Ecoboost! Sync to do to have this matter fixed Us - by may interfere various... Car to throw any errors when they were driving it around on Monday Post Top having this problem i! Arrows to highlight on. & quot ; Contact Us - by - Maintenance - Modifications - problem.! Power vista roof 18 & quot ; 911 assist not operational ford Us - by problem since i my... Or twice, think i repaired my yuky Windows phone and voila Sync.... Dealership for Service Post images of the incident connected phone must have the ability to make and an...
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