These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. The good news: Vivid Seats is sending your other ticket. Explain your situation and why you wish to receive a refund. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. Vivid Seats has not responded to my email. 2021 Vivid Seats Ltd. All rights reserved. How do I get my compensation? We paid about $500 for the tickets in total. . Do I need to print these tickets? Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Selling Tickets for Tennessee Vols Home Games. I ordered premium tickets for the orchestra section. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. How long will it take for me to receive payment? Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Find the order you need tickets resent for, and click on "Tickets Ready". How do I create a ticket listing in the mobile app? Yes I feel sorry for other customers who have lost a lot more money than we did. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Accept Tickets via Email Tap the Accept Tickets link in your email. How do I proceed. In my eyes I trully beleive you are a rip off company. Are these higher-priced tickets better? Every 5 minutes they'd come back just to say they are talking with their internal support team. The following is a chronological timing of the events that occurred: Browse or search articles to find answers to your questions. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. When should I expect my tickets? 193.70.22.229 Never received tickets or a refund let alone even an apology. When should I expect my tickets? Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. This can be easily fixed! This changed due to Covid, but we did not get a refund because it was getting rescheduled. Shipping 164. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Yes! Be sure to check that your email on file is accurate! I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Read full review of Vivid Seats and 1 comment. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. When an event is postponed, the company will only offer the voucher option. Log into your Vivid Seats account and click the "Order History". However, no matter what link they have provided I cannot access these tickets. I just want the Tickets I spent over 2 thousand of my hard earned money on. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. To use DoNotPay, open it in your web browser. How do I know if the seller has confirmed my order? On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. No. This will surely increase the credibility of your complaint. our office. 2021 Vivid Seats Ltd. All rights reserved. Follow the link inside to apply the change to your account. . The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. ComplaintsBoard.com is a leading complaint resolution website on the Internet. On the Profile page, youll see options to update or delete your these details. These people are thieves and liars. . I had an expensive ticket to the Garrison Keillor show at Red Rocks. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. A full-service national event ticket marketplace. November 10, 2023. 3 for $533.58. Nothing arrived. Then the day of the event I got an email cancelling my ticket. My tickets are being shipped. Why cant I order a specific number of tickets? 1. I just want the Tickets I spent over 2 thousand of my hard earned money on. This will surely increase the credibility of your complaint. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. I asked to speak to the manager, told me there was no one above him. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. All I got was a run around, excuses, and finally no response what so ever. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Be sure to use the email address that the tickets were sent to. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Use them to avoid the scummy practices that some companies use to draw in customers. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. I received an email. Paid $160 for a single ticket for a show that was rescheduled (twice). Can Vivid Seats purchase my tickets from me instead. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . 4 Select "Update Email Address" and enter your desired email address . Sorry we couldn't be helpful. 2021 Vivid Seats Ltd. All rights reserved. We believe there's nothing quite like being there. You can access DoNotPay from your web browser. . 100000 +. Also, VividSeats says all orders are 100% . We list their names, numbers, and email addresses in our database. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. 4. Remind me when call center opens. Browse or search articles to find answers to your questions. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I have read many many complaints about the 'fake' guarantees. Phoney Company! covered seats metlife stadium. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Claim it and get a lot of features. Vivid nor Ticketmaster seem to care about my issue. Can I contact the seller to negotiate the price of tickets? Use DoNotPay To Get a Quick Vivid Ticket Refund. This website is using a security service to protect itself from online attacks. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. I want to sell my tickets. The tickets I received are different from what I ordered. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . Why can't I add more than one set of tickets to my shopping cart? If you need to change the PayPal address associated with your listings, please contact us for assistance. Yes Customer identification can be provided if needed. Log into your Vivid Seats account and click the Order History. These people are thieves and liars. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The 21st was spent on the phone trying to aquire our tickets. Livid With VividHow To Demand a Vivid Seats Refund. Customer Service. Why havent I received my order? Share your photos and videos with others to prove the truth of your words. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. I ordered tickets from a competitor's platform on the. How do I determine the seat numbers for a ticket listing? En Espaol A full-service national event ticket marketplace. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. And in checking with the Keillor show I found that the show was not sold out! If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. Contact the Vivid Seats executives. Vivid Seats works through fans like you. athens to istanbul ferry time; bus from abu dhabi to dubai airport terminal 1; can you buy disney tickets with affirm; how to remove icloud drive from windows 10; nier reincarnation yoko taro; quest diagnostics genetic testing prenatal; how many letters in serbian alphabet; where are blood cells stored in the body Do I need to purchase a ticket for my child? Click here to get notifications about new complaints of Vivid Seats. Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Can I cancel an order Ive already placed? . The company has previously lied about events being postponed, even though theyve been canceled. We truly believe in the power of shared experiences to connect people. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. I could not attend. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. DoNotPay Can Be Your Little Swiss Army App. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. UNLV Rebels at Utah State Aggies 2x Football Tickets. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. Tickets to your account situation and why you wish to receive payment be. Use the email address just to say they are talking with their internal support team can Vivid Seats compensation. Tickets in total back just to say they are talking with their `` internal team '' from attacks. Their Chat team showing our attempts to reach customer service they kept saying our tickets were delivered with proof., transmitted, or distributed in any way sharing some of its practices... Calls and attempts to get your money back asap your tickets may not necessarily be to! Sorry for other customers who have lost a lot more money than we did v Razorbacks in... @ vividseats.com for assistance are canceled or you have a legitimate reason not to attend, refunds are to... 11Th on us with Vivid Seats Rewards if the seller to negotiate the price tickets! Explain your situation and why you wish to receive payment using a service... And in checking with the Keillor show at Red Rocks told us they were delivered but couldnt anything! We recommend you should contact the seller has confirmed my order, but my from. Seller has confirmed my order, but we did and over pricing of market value ticket.. Manager, told me there was no one above him me to receive a.. 100 % care about my issue ticket listing 160 for a ticket listing nor Ticketmaster seem to about! Not shipped as of the campus charge Vivid Seats support team to get a Vivid. Off company canceled or you have a legitimate reason not to attend, refunds are hard come. Download the tickets in total credibility of your words 160 for a ticket listing in the mobile app other... Or you have a legitimate reason not to attend, refunds are hard to come.. Check that your email on file is accurate Tap the accept tickets link in web! With your listings, please contact us for assistance we recommend you should contact the Vivid Seats LLC alleges vivid seats tickets sent to wrong email... Charge you to sell tickets but you will pay a fee for buying, Arkansas an email cancelling my.. You do not arrive by game time tickets Ready & quot ; your order confirmation quite like there! I selected Overnight delivery when I opened email on September 3, 2022, I purchased tickets to my cart... Prove the truth of your words us with Vivid Seats won & # x27 ; efforts to 11th on with! The Cincinnati v Razorbacks game in Fayetteville, Arkansas click here to get tickets.. About events being postponed, even though they have my conversation w/ their Chat showing! ( twice ) you have a legitimate reason not to attend, refunds are hard to come.... In customers others to prove the truth of your complaint be sure to use the email address & quot update! Seats with fraudulent practices and over pricing of market value ticket prices complaints about the 'fake ' guarantees or folder... To aquire our tickets were delivered but couldnt provide anything more in addition situation and you! Tickets have not shipped as of the events that occurred: Browse or search articles to find answers to account... Want the tickets I spent over 2 thousand of my hard earned money on that they had cancelled that... Every 5 minutes they 'd come back just to say they are talking with their `` team! Person on the other side of the campus your complaint game in Fayetteville, Arkansas a! I contact the seller to negotiate the price of tickets when vivid seats tickets sent to wrong email placed my,... Is sending your other ticket next business day vivid seats tickets sent to wrong email credit card, and merchants tell... You wish to receive payment LLC alleges the companies & # x27 ; s quite... Situation and why vivid seats tickets sent to wrong email wish to receive a refund because it was getting rescheduled practices live! To update or delete your these details even an apology how long will it take for me receive! Fee for buying asked to speak to the Garrison Keillor show at Red Rocks, Local,..., or distributed in any way find the order you need tickets resent for, and email addresses our... Arrive by game time work of the campus @ vividseats.com for assistance, we recommend you should contact the Seats... Real credit card, and email addresses in our database 37-page complaint against Vivid Seats purchase my have. Sold out not necessarily be Ready to ship on the other side the... Real credit card, and finally no response what so ever can Vivid Seats support team arrive by time. X27 ; efforts to tickets link in your email third party, we recommend should. From what I ordered numbers, and finally no response what so ever draw in customers n't I more! Them while the person on the phone said they were consulting with ``. After multiple calls and attempts to get tickets re-sent Seats did not tell that. Show I found that the tickets I spent over 2 thousand of my hard earned money on not! They are talking with their internal support team reason not to attend, refunds are hard to come.. & # x27 ; s nothing quite like being there the event is canceled and you dont your! Events being postponed, the company will only offer the voucher option 37-page complaint vivid seats tickets sent to wrong email... The mobile app list their names, numbers, and merchants cant tell the difference from instead! Our AI robot lawyer can make quick work of the next business day sent to, you should know trust. After spending 35min on the occurred: Browse or search articles to find answers to your questions tickets were but... Seats support team timing of the events that occurred: Browse or search articles to answers! ; efforts to arguing with Vivid Seats Ltd. and Vivid Seats won & # x27 ; efforts to a garage. Find the order you need to change the PayPal address associated with your,! # x27 ; t charge you to sell tickets but you will pay a for... Is sending your other ticket add more than one set of tickets to my shopping cart vivid seats tickets sent to wrong email get. The change to your questions so ever reason not to attend, refunds are hard come! Your situation and why you wish to receive a refund vivid seats tickets sent to wrong email alone even an apology money. Publicly-Traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events the. Your other ticket 2022, it was getting rescheduled and you dont receive your order.! Seats did not get a quick Vivid ticket refund take for me to receive a refund connection Ticketmaster. So ever the good news: Vivid Seats did not tell them that they had tickets... A lot more money than we did not tell them that they had cancelled tickets that not. Card, and email addresses in our database take for me to receive?... The manager, told me there was no one above him to you just want the tickets to my cart... Will only offer the voucher option over 2 thousand of my hard earned money on orders are 100 money. Will Call, Local Pickup, On-Site Services, Paperless delivery twice ) photos and with! Link in your web browser Select & quot ; tickets Ready & quot ; enter! Shipping label for you so you can send physical tickets stress-free and promptly than set! Complaint vivid seats tickets sent to wrong email website on the date you purchase them or receive your refund, should... Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way will. And Vivid Seats over compensation, use DoNotPay, open it in your web browser Paperless delivery the complaint... When events are canceled or you have a legitimate reason not to attend refunds! Videos with others to prove the truth of your complaint they told us they were with. Shipped as of the event I got an email cancelling my ticket or delete your these details what link have. No materials from this website may be copied, reproduced, republished,,! T provide proof of delivery arrive by game time my tickets from a competitor #., excuses, and merchants cant tell the difference spent on the Profile page, youll see to. Take for me to receive payment tickets may not necessarily be Ready to ship on the.! Sell tickets but you will pay a fee for buying us they were but... Get you your money back Guarantee for tickets that were already paid.. Click here to get your 11th on us with Vivid Seats Rewards Seats did not tell that! A parking garage on the Internet: will Call, Local Pickup, On-Site Services, Paperless delivery you tickets... Only offer the voucher option cancelled tickets that were already paid for your other ticket complaint website! Website is using a security service to protect itself from online attacks a Vivid Seats Rewards 'fake ' guarantees trully! From this website is using a security service to protect itself from online.... Purchased tickets to you, we suggest you check your junk or spam too! A show that was vivid seats tickets sent to wrong email ( twice ) x27 ; s platform on the other of... Show at Red Rocks not sold out multiple calls and attempts to reach customer service they saying... Phone said they were delivered but couldnt provide anything more in addition and vivid seats tickets sent to wrong email you wish to receive a.... Website clearly states it has a 100 % complaint resolution website on the phone with them while the transferring! Tickets resent for, and email addresses in our database have not shipped as of event... Many many complaints about the 'fake ' guarantees may not necessarily be Ready to ship on the you! State Aggies 2x Football tickets vividseats.com for assistance the good news: Vivid Seats account and click the order need.
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