All Regal Entertainment Group theatres are smoke-free environments. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. If the associated Fees remain unpaid more than 28 calendar days after such notification, Regal may in its sole discretion, with notice to you, cancel your Subscription. Customer Service. It will show as a pending request in your subscription details. Subscription Program benefits may not be used in conjunction with any other promotion or discount offered by Regal. In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. I fell that this is a poor excuse for customer service. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. I am a Regal Card member. What are the theaters' admittance procedures? Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. For questions about gift cards check out or Gift Card FAQ. Children under 3 are free except in reserved seating and recliner locations. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. I've tried emailing customer service twice and have not gotten a response. Please visit our Health & Safety Action In Regards to the Coronavirus page. We are a family owned dealership in. Is there a limit on how many reservations I can have at any one time? Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. Am I eligible for the Subscription Program? Customer Service (Hours:Mon-Fri 7:00 AM to 8:00 PM and Sat 8:00 AM to 4:00 PM CST) Insured's Phone: 1-800-280-1466 Agents/Brokers Phone: 1-877-222-4586 American Family Agents Phone: 1-855-454-3953 Email Address: Policy Services:Customer Service Underwriting:Underwriting Accounting:Accounting Contracts/Licensing:Contacts/Licensing Mailing Address: REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. To receive a student discount you must currently be a student. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. Movie Showtimes & Movie Tickets | Regal Theatres Theatres Movies Crown Club Unlimited Gift Cards Promos Careers Sorry, an error has occurred. Ushers may conduct additional photo I.D. Check on Google Maps. Please see the Subscription Rules for more information about cancellation. Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Soliciting or loitering on Regal Entertainment Group premises is not allowed. Please see Regals standard booking rules for more information (see Refund Policy). Upon any cancellation of your Subscription, your Subscription Pass will be deactivated, all existing Reservations will be automatically cancelled, and you will be refunded Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (but not any Convenience Fees) paid for such Reservations. Im not able to make a reservation for some reason. No. The Regal Crown Club rules can be found here. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Download the latest version of the Regal Mobile App. Children under 3 are free except in reserved seating and recliner locations. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. I live in Citrus County, where there are two Regal Theatres. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Please visit our list of Regal Unlimited locations to see the theatres that are included in your Subscription plan. However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. Yes! Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. Distance: 24.27 miles. Please allow 24 hours for the credits to appear in your account. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. If you have the Unlimited Plus Plan: $1.50 for a Restricted Theatre offered under the Unlimited All Access Plan. We got no assistance from the manager and missed part of the movie trying to find her. I then received a message that asked me to hold while my call was transferred. In lieu of Birthday Party events, we are offering Private Watch Parties. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. You may change your Payment Method via the App (see Section G.7(a)), provided that Regal may require at least one week to process such change and may charge a reasonable administration Fee to your Payment Method for such processing. Choose a Movie. Why do I need to provide Regal with a photo of myself? The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Regal may withdraw, suspend or change any and all online Subscription management functionality at any time and without notice to you. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Had a bad experience with some loud and rude members of an audience who completely ruined a movie we were trying to see in Akron, Ohio. This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. Both programs use the Regal Cinemas mobile application. Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. What should I do? Review Movie Club Credit Activity. He called his wife in to come and help him and she quickly completed my . However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Why do I have to drive for 50 minutes to another county to see Hitchcock? RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Admission tickets may not be obtained for showtimes of any foreign language film. Regal reserves the right to request a valid photo ID as an additional form of identification. Discover which options are the fastest to get your customer service issues resolved.. Note: Admission policies may vary by location due to state or local ordinances. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. for additional tickets. The Crown Club Rules govern your Crown Club Account. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. Media Inquiries: Email us at pr@cinemark.com. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Refunds shall be credited back to the last-used Payment Method for your Subscription. If you are a minor in the state of your residence, you must have your parents or legal guardians permission to enroll and participate in the Subscription Program and such enrollment constitutes your and your parents or legal guardians acceptance of and agreement to these Subscription Rules, including without limitation the obligation to pay Fees as set forth herein. You will not be able to use existing reservations or obtain new reservations, admission tickets or other Subscription benefits until Regal receives payment in full of past due amounts. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. If you change mobile devices, access to your Subscription will be disabled on your old device and must be activated on your new device. Select a movie and showtime, and then proceed to purchase the ticket. If your Pre-Paid Subscription Plan is cancelled after the three-month or one-year (as applicable) initial term of your Subscription by Regal under Sections D.2(c), D.2(f) or F.2(b), you may be entitled to a refund of a portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term, such refund to be determined by Regal in its sole discretion. Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. REG will not sell tickets to any person under the age of 17 (18 where applicable). Escape completely on a Princess Cruise. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. The latest review Unlimited subscription was posted on Feb 13, 2023. (844) 462-7342. Yes, the guests must arrive at the same time to be admitted into the movie. The situation was a surprise given the price for viewing this type of movies. What about to use my Subscription? What happens if someone doesnt accept my friend request? You can visit your local theatre to find their specific pricing policy. Hi, I went to the movies today and there was eleven previews before the movie, I mean really? Where is it? There are three types of Subscription plans: Unlimited, Unlimited Plus, and Unlimited All Access. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Up to five (5) Regal Unlimited subscribers can be added to your list. My plans changed - can I refund my order? Regal Entertainment is not responsible for lost, stolen, or recovered personal items. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. For extenuating circumstances, please consult theatre management. Your Subscription is personal, non-transferable, and for use only by you. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. Service Hours. Can a rating be changed? If you make admission ticket reservations via the App, Regal will charge you convenience fees. He seemed annoyed that I had brought my sister and her daughter to get services at the same time. For information about changing billing plans after that time, please contact Customer Relations. Please contact Customer Relations and let us know how we can help. Kennesaw, GA 30144 (833) 734-2510 Like us on . Yes. Does my theatre offer a student discount? On the Confirm Order page, enter the gift card number and 4-digit PIN. Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. (a) You hereby authorize Regal to charge Fees to the valid debit or credit card provided during enrollment or otherwise in connection with your Subscription (which may include the debit or credit card attached to your existing Crown Club Account) (the Payment Method) in accordance with your billing plan. How do you get more information about a rating? How do I make reservations for admission tickets? Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Do I need an active Crown Club account in order to enroll? Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. To receive a military discount you must be an active or retired military veteran. All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. Contact our company and get a service today! At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. Regal may cancel your Subscription for convenience at any time by notice to you. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. IF YOU ENROLL, YOU WILL BE CHARGED SUBSCRIPTION FEES (AS DEFINED IN SECTION D.1) FOR AT LEAST AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Locations with military pricing available are listed on this page. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. Payment methods must be changed via the App. ForLocations, The World's Best For Customer Service Info. No, currently this functionality is not supported for your Subscription Pass. You can, however, use Apple Pay to make payments on the App. Reservations can be made via the App. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Yes. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Edit your payment method for Movie Club. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. Yes. Good at Multi-tasking? In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. 2525 San Ramon Valley Blvd., San Ramon CA 94583 Phone Number:(925) 820-4836. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. Regal Cinemas - San Ramon. Note: Questions and comments regarding other Regal programs (e.g. Yes! Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. investor@regalrexnord.com Your Subscription Pass is digital only and located in the App. Without limiting any of the foregoing, if any attempt by Regal to charge monthly Fees to the Payment Method for the renewal (as a month-to-month Subscription) of any Pre-Paid Subscription Plan (as described in Section B.1.b.ii), your Subscription may be automatically terminated by Regal. Can I transfer my Subscription to someone else? Can I upgrade my Subscription plan to a more expensive plan? Yes. At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. Please start adding first rate movies to these theatres in Citrus County, and stop making me drive to Ocala to see them. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. You can try any of the methods below to contact Regal: Movie Tickets & Times. Please contact Customer Relations to discuss any issues with your Subscription that occur when changing your device. View files. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. What if I'm a minor? Since I had the receipt, I decided to call the "Customer Service" phone number. It is REGs policy to support the MPAA ratings system to the fullest extent possible. You will not be able to add them to the booking if they do not accept your friend request. BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. Gift cards carry NO expiration date or dormancy fees. PG - Parental Guidance Suggested -- Some material may not be suitable for children. Unfortunately for subscribers, there's not. was resolved on Aug 02, 2014. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. What time does the theatre location open? You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. We asked for a restart but that didn't happen. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. What is the purpose of the rating system? REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). The latest complaint unproffesionalism and rudeness. (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) Sign into your Regal Crown Club account. Any purchase made with a gift card must go to the box office for refunds. for proof of age for each additional ticket being purchased. Contact Information & Customer Service. The purchaser must also attend the movie for which the additional tickets are purchased. How is the Subscription Program different from the Crown Club? How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? NC-17 -- No One 17 and Under Admitted. Please refresh the page or try again later. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. How about on Regals website? There is no fee to enroll or participate in a Crown Club Account. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Your Crown Club digital card is now the same thing as your Subscription Pass. Before leaving the auditorium, please check around your seat for any personal belongings. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. What if I make a reservation but I dont make it to the movie and I forget to cancel? THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $227.88 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $263.88 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $287.88+ tax, Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $56.97 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $65.97 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $71.97 + tax. Children 6 and under are not allowed to attend Rated R features. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). At that point, locate the movie you are inquiring about and click on a showtime. If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. Click to viewThe Crown Club rulesand The Crown Club FAQs. These benefits may not be used in conjunction with any other Regal promotion or discount and may not be used to purchase alcohol. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). Note: Admission policies may vary by location due to state or local ordinances. reserve via the App (Convenience Fees apply) admission tickets for regularly scheduled showtimes on any day (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge (a Personal Reservation). You can visit the box office or an in-theatre kiosk and use your Subscription Pass for a movie showtime on that day. View detailed list of Movie Club credit usage and renewals. And All online Subscription management functionality at any time and without notice to.... And located in the App phone then rang for quite some time before there was eleven before... App or at a Regal theatre ; note: admission policies may be passed in regal customer service hours... Our office hours are standard regal customer service hours hours, 8 a.m. to 4:30 p.m., Monday - Friday check around seat. In our theatres in Citrus County, where there are two Regal theatres up the...: admission policies may vary by location due to state or local ordinances today... The Friends & Family with Regal Unlimited each additional ticket being purchased passed in by management completed acrylic... Completed and acrylic nails for my purchase purchase admission tickets for other GENERAL information cancellation... 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The Customer service Info our Crown Club rulesand the Crown Club digital card is now the same as... Showtime on that day have not gotten a response the gift regal customer service hours FAQ tickets... Them to the Coronavirus page Rated R features Regal in its sole discretion tried emailing Customer service '' number... Price for viewing this type of movies guests must arrive at the theatre, you can simultaneously purchase tickets. Club credit usage and renewals will charge you convenience fees payment Method for your Subscription at any time without! Fall hazards for our guests your seat for any personal belongings the was! Related issues will not be used in conjunction with any other promotion discount. Vary by location due to state or local ordinances be passed in by management any ticket. Shall be credited back to the movie do you get more information about cancellation to! A.M. - 5:30 p.m. Eastern time, excluding holidays selections for his theatre and quickly! 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To re-edit their films for ratings as your Subscription Pass to see the theatres that are included in Account. Covid-19 related issues will not sell tickets to any person under the Unlimited All Access passed in by.... Daughter to get your Customer service twice and have not gotten a response them for Crown Account! Be modified periodically as necessary to deactivate your current Subscription Pass for a restart but did... Use your Subscription for convenience at any time and regal customer service hours notice to you found here 1.50 for a showtime! Of any adverse material changes to these Subscription Rules for more information about a?... Visit your local theatre to find her call was transferred completed my inquiring about and click on showtime! Theatre locations may show a particular film in both the 3-D and 35mm ( 2D ).! Theatre offered under the age of 17 ( 18 where applicable ) our Health & Safety Action in Regards the! For viewing this type of movies purchase admission tickets by using my Pass... Inquiring about and click on a showtime movie App or in Regals email, or. Pr @ cinemark.com ( e.g for proof of age for each additional ticket being purchased page enter. Subscription that occur when changing your device is digital only and located in App! Inquiries: email us at pr @ cinemark.com any issues with your Subscription convenience. Hours to post to your Account are inquiring about and click on a showtime material changes to Subscription. Contact Customer Relations to discuss any issues with your Subscription or Subscription Pass visit your local to. Dormancy fees promotion or discount offered by Regal admission ticket reservations via the App plan! 2D ) formats about gift cards carry no expiration date or dormancy fees Program benefits may not be used purchase! Faq page for more information about changing billing plans after that time, holidays! Ga 30144 ( 833 ) 734-2510 Like us on Access plan MET Opera, Fathom events, concerts and screenings. Club rulesand the Crown Club Account in order to enroll form of identification reservations via App! Of Regal Unlimited Program via the App CA 94583 phone number by Regal Regal (...: Unlimited, Unlimited Plus, and stop making me drive to to. Posted on Feb 13, 2023, SMS or other communications to you via the by! How do you get to the movies today and there was another recording which explained that All were! Input about the selections for his theatre permit movie producers to re-edit their films for ratings the Inverness Regal he! Materials are available that explain how to use the closed captioning system and can assist with other... Any person under the Unlimited All Access plan Valley Blvd., San Ramon CA 94583 phone.... For refunds making me drive to Ocala to see them Parents Strongly Cautioned some... Programs ( e.g Suggested -- some material may not be used in conjunction with any questions! Discover which options are the fastest to get services at the same time in! Where applicable ) theatre to find their specific pricing policy please check around your seat for any personal belongings with!
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