Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Store 565 - Waldorf, MD 20603. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa, Inc. is an equal opportunity employer. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Posted: February 10, 2023. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Proven exemplary customer service skills. See Lead Customer Service Associate Salaries at other companies. Wawa is currently looking for Customer Service Associate near Brooksville. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Pull expired items, document and discard. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. You can deactivate or delete job alerts by clicking the button below. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Unlawful discrimination will not be a factor in any employment decision. Perform customer fuel transactions and monitor activities at the fuel court. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . . Ensure the proper execution of assigned foodservice and beverage programs and procedures. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Stop fuel pumps if necessary. Additional pay could include bonus, stock, commission, profit sharing or tips. Maintain proper cash levels in register drawer and change machines. Job Description. Jobs. Your main goal is to enable Wawa to provide exceptional customer service. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Olney, MD. Corporate or Union Opportunities: Please select a job category and filter accordingly. Join us or tag a friend to apply! How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. More. Respond to customer requests and complaints in a timely and courteous manner.2. Click the link in the email we sent to to verify your email address and activate your job alert. The manager understood and told me not to worry about it happening again. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Prepare suitable food and beverage according to customer orders. Ensure that all procedures regarding food service and beverage schedules are followed. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Happy Veterans Day from your friends at Wawa! I had overslept and rushed to get ready. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. www.wawa.com/careers #jointheflock #internships2023. There are 478,210 open job vacancies in the US. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Unlawful discrimination will not be a factor in any employment decision. Find the best jobs in the US, apply in 1 click and get a job today! Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Example: I am very comfortable standing for long periods of time. Department: Store Operations. The estimated additional pay is $2 per hour. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. If you require an accommodation, please contact our Associate Service. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Job Title: Customer Service Associate. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Check expiration codes, face and inspect all items. Averages based on self-reported salaries. Pull expired items, document and discard. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. He apologized and left happy.. Part-Time. Prepare all made to order food and/or beverages according to recipe or customer specifications. This shift is driven by the fact that customers are increasingly turning to these channels for support. Help make it more accurate by adding yours. Complete other tasks as assigned by store management. Here are five common Wawa Customer Service Associate interview questions and answers. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Wawa, Inc. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Veterans, active military and families can visit any store today for free any size hot coffee! Customer Service Representative job title. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. The search is on! Stop fuel pumps if necessary. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Ensure coffee thermals are filled and working properly. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Location: Field. Customer service skills also include empathy, patience and kindness. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. You can also receive alerts via instant message. I think my outgoing personality would fit well here.. Follow proper coding procedures. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. How can you stand out? The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. . Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa, Inc. is an equal opportunity employer. Join us or tag a friend to apply! Department: Store Operations. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Communicate with the management team regarding customer requests and concerns. Ensure that the work environment is safe at all times. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Required fields are marked *. Managed work flow to exceed quality service goals. Stock and refill products through out the entire store.6. If there are any expired products on the shelves, remove that product from the shelf. I called in to let them know I would be late and arrived 15 minutes later than scheduled. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Communicate regularly with them regarding customer pricing, problems, and requests. You will also be in a supporting position to perform tasks such as general cleaning of the store. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Part-Time. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Averages based on self-reported salaries. Pull expired items, document and discard. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. STR08511 - Baltimore, MD 21224. Check expiration codes, face and inspect all items. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Lensa, Inc. - Lensa is a job search engine. Respond to customer requests and complaints in a timely and courteous manner. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Wawa, Inc. is an equal opportunity employer. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Maintain proper cash levels in register drawer and change machines. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Communicate with the management team regarding request and concerns.3. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Be sure to comply with all laws in the state in which you work. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Working in customer service can sometimes involve dealing with difficult customers. Maintain proper cash levels in register drawer and change machines. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Activate fuel and gift cards and assist with lottery purchases as needed. Job Description. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Customer Service Representative job title. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Full Job Description. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Store 5284 - Miami Gardens, FL 33056. For Technical Issues please email: [emailprotected] . It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. The estimated base pay is $17 per hour. All Rights Reserved. Help make it more accurate by adding yours. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Veterans, active military and families can visit any store today for free any size hot coffee! You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Prepare all made to order food and/or beverages according to recipe or customer specifications. Find out what skills and jobs are in high demand. Wawa is a convenience store that offers many different services, including food and beverage. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Previous customer service experience is preferred, but not required. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. We recommend using the filters beneath the search bar to best search for your desired opportunity. Take care to maintain the appropriate level of cash in the safes. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices.
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