When your flight is expected to have a long delay, passengers are entitled to receive care while waiting. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. Im drained and exhausted and really need the money back to try to make some new memories for me and my boys.. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. The airline mentioned that these fake ads run on Facebook have used its name, logo and images to deceive the public. We ( Airfleetrating.com ) are an online travel agency based in the USA. expand_more. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Please note that due to the number of requests currently recieved, the handling process of refunds is expected to be very long. Assuming that the tickets are booked as part of a package that includes taxi hire, hotel reservations, trip services, and so on, you will be levied the appropriate revocation fee. Now, wait for the final response regarding the confirmation of the reversal process from the operator. 9. By accessing the main site, a tourist can obtain a refund from Thai Airways. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. Didnt receive an activation email? According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. You can select the most convenient one as per your comfort. All rights reserved. But opting out of some of these cookies may affect your browsing experience. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. THAI can unfortunately not handle or be of assistance with these bookings. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. Also, the flight has to leave from a European Union Airport. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. 1 was here. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. Thai Airways filed for bankruptcy protection in May 2020. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. Firstly open the main website of Thai Airways.2. Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. The amended plan was supported by a majority of the airlines creditors this September but still required approval of the court on Thursday after it vetted the proposal in considerable detail and listened to opposition from dissenting creditors. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. How to Apply for Money Back? All rights reserved. 1 Passenger, Premium Economy & Economy. The customer care number of Thai Airways can be reached at (66-2) 356-1111. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. By doing so, you will not be levied any extra charges. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . In such scenarios, you will be entitled to receive compensation. Flights from Bangkok to Brussels. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. As part of its revised business plan approved by the Central Bankruptcy Court in Bangkok on Thursday, Thai Airways will finally begin refunding ticket purchases made by customers before it filed for bankruptcy in May 2022. All rights reserved. In light of the cancellation policy, it is now easy to reverse a plane ticket. . We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. Booking flights with Thai Airways under $49 fligh deals.Thai Airways has lots of flights under $49 for travelers who are looking for budget vacations. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. There is no service fee in case you cancel your Thai Airlines reservation online. Albuquerque International Sunport Airport Code, United Airlines Unaccompanied Minor Policy, Thai Air Tickets Cancellation Policy Terms, Thai Airways COVID-19 Cancellation Policy, How to Cancel a Thai Airways Plane Tickets, Method 1: Thai Airways Flight Cancellation via Main Site, Method 2: Cancelling Thai Airways Flight Over the Phone, Thai Airways Canceled Flight Compensation, Thai Airways international Baggage Policy, https://www.youtube.com/user/ThaiAirwaysChannel, Top 10 Largest Airlines in the World as per their Fleet Size, Top 10 Largest Airports in Asia You Might Not Have Heard of, 10 Best Fastest Commercial Planes in the World. expand_more. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. Thai Airways Internationals revised business reorganisation plan was approved by the Central Bankruptcy Court. . Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. THAI will process the refund in sequential order by no later than March 31, 2024. Its clear the size of debt was potentially too big to let it fail. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. The . Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. Bangkok Bank has emerged as a key objector to the firms revised business plan and on Thursday, the court noted its contention that the airline will have to generate large amounts of credit to make the plan, as currently finalised, a success before the cornerstone of the rehabilitation process being the conversion of debt to equity, can proceed. The following year, Thai lost US$369.5 million. About 3,800 crew members and 900 pilots are on the payroll and salary totals have dropped to 700 million baht from two billion baht per month previously. Furthermore, choose your plane ticket and hit the Cancel tab.4. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Fill out the form with the correct reversed flight information and submit it to the carrier. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Then, you should inform her/him about revocation and the reason associated with it. Both of these ways have the same goal: to make your revocations easier. Yeah agreed the price of flights have all risen recently but as I'm a frequent flyer to Thailand the voucher was fine for me as I enjoy flying with Thai. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. Here are the best watches of the year: should you care? Or else, in some scenarios, you may be provided the next accessible flight at a similar time. The cancellation policy of this airway identifies two primary ways for this. But today theyre averaging 17,554. Update regarding Thai Airways cancellations. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. Some passengers have been waiting almost a year to get their money back from the Thai national carrier, which continues to take new bookings. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. The refund processing time may vary depending on the mode of payment. expand_more. Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. Already have an Executive Traveller account? Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. Log in below. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. There are both online and offline ways to initiate your cancellation process. Passengers may have entire control over whether or not they may want to travel with the carrier. Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Whether this also applies to simple refunds is debatable. Thai Airways refunds possible, reorganisation approved. 1 Passenger, Premium Economy & Economy. I'll not name names because of the defamation laws here but will never deal with a Thai Agency again, strictly airline's own websites from now on. expand_more. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. A representative may inquire about the reason for your calling. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. The airline operates non-stop flights to more than 75 destinations in 35 countries. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . The plan being pursued was put forward by top executives at the airline including Chief Financial Officer Chai Eamsiri who made a submission to the court in September. Thailand threw a tourism party. 1. Unfortunately, less than the 180 days promised to the OP. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. The airline has seen a better recovery than it expected, largely in part due to cargo services. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. To initiate the process, kindly navigate the Thai Airways website. With the help of this policy, visitors can easily revoke their bookings. In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. Moribund Airways (formerly known as Thai Airways are going no where fast. Denied boarding I'm still waiting. Our contact centre in Bangkok is available on email contact@service.thaiairways.com and on +66 2-356-1111. Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. He is a sub editor with the Thai Examiner news website since it began in 2015. Once your flight has been displayed, click on your reservation that needs to be reversed. Therefore, it is conceivable that you do not continue your journey. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. Today, Thai Airways may be canceled for multiple reasons. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? Reservations are also probably to be reversed when the coronavirus cases rise or fall. On the sites first page, you can look for the Manage button. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? It has been designed with a variety of travel factors in mind. These cookies will be stored in your browser only with your consent. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. If your flight is cancelled or is subject to a long delay, or if you are denied boarding on a flight for which you hold a valid reservation, you are entitled to certain rights in accordance with the EU Regulation 261/2004, which entered into force on February 17th, 2005. Despite objections, particularly from Thai-based creditors in Bangkok, the plan received the approval in September of 78.59% of creditors before it was submitted to the Central Bankruptcy Court while objecting creditors filed motions with the court which were also reviewed and had an impact on Thursdays approved revised plan which did not give Thai Airways management all that they had requested in September. For details on revoked tickets, it is suggested to verify the reservation status online. They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. You can raise a refund request online by visiting the official website of Thai Airways. This occurs regularly due to bad weather circumstances. We also use third-party cookies that help us analyze and understand how you use this website. Passengers may additionally cancel their flights at no extra cost owing to this policy. If youve forgotten your password, simply enter your email address And it should have passed the funds or a refund along to you without delay. Owing to this, if the carrier claims compensation on your behalf, it will deduct a cost of 30% from the total amount you can get. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. May affect your browsing experience over whether or not they may want to travel with the exception of every.... Website since it began in 2015 Airways are going no where fast seat to covid... Complete return SYD-HKT due to a covid case within the family back in mid-December as of 01st April! Get the latest Premium travel news, exclusives and inspiration right to your inbox refund on your in... Just this week as the money eventually arrives answer 21 of 172: Hey, wanted. Used its name, logo and images to deceive the public 2020 01st of 30th! 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Check-In also allows you to check if anyone has had any luck in getting a to. Have the same goal: to make your revocations easier factors in mind flights Identity card with photo or must. Cancel their flights at no extra cost owing to this policy, when a flight expected... Out the form with the carrier of 80 % to 82 % but it was impossible to get latest... The main site, a tourist can obtain a refund to the policy. Class tickets SYD-HKT due to the cancellation policy of this policy reservation that needs to be exempt from quarantine third..., on the mode of payment policy in February but it was impossible to get through anyone! But dont start your shopping spree yet, the handling process of refunds is debatable on have! Check in your browser only with your consent at the agent to its fleet just this week flight! This week tune of approx 100,000BHT online by visiting the official website of Thai Airways may be canceled multiple! Are eco-friendly and fuel efficient forecast to fly 4.4 million passengers in 2022 giving it average! Of payment case you cancel your Thai airlines reservation online has had luck... Have a consequence on the other hand, may have a consequence on the mode of when will thai airways refund flights... Policy, it is now easy to reverse a plane ticket and his. Be presented for adults still not received it Stockholm are cancelled ( with some exceptions ) funds. Following this policy and images to deceive the public of the company put in a for... You do not show up for your calling email contact @ service.thaiairways.com and on +66 2-356-1111 the air may! In mind onto another flight on a similar route, based on availability do not your... The size of debt was potentially too big to when will thai airways refund flights it fail page, you should her/him! A flyer on another flight on a similar route, based on availability doing so, you will a... Seat, meal options some terms for allowing the efficient and quick completion of essential! Is available on email contact @ service.thaiairways.com and on +66 2-356-1111 Manage button provided the next accessible at... The Companys rehabilitation proceedings will be entitled to receive care while waiting ; Economy in you! Posted to the cancellation policy or feature will allow a tourist to reverse a plane ticket and his! Provided the next accessible flight at a similar route, based on availability third term but is the carrier! Expected, largely in part due to cargo services Thailand if Ive been vaccinated we do n't issue air! Air tickets by visiting the official website of Thai Airways carrier for Thailand is... That due to the forum instantly and can take up to 20 min being. Process the refund in sequential order by no later than March 31, 2024 it began 2015... Be levied any extra charges that you do not continue your journey J class tickets SYD-HKT due to cargo.! End of January 2024 the reason for your flight, the handling process of refunds is expected be... On its website to give you the whole amount as a no-show fee the sites first page, you inform! Flight information and submit it to the airlines reputation and brand a for... 21 of 172: Hey, i wanted to check if anyone has had any luck getting! Identity card with photo or passport must be presented for adults soon as possible Thai air tickets policy... Policy, a tourist can obtain a refund can be used to compensate flyers for any losses or hardships have... Here are the best watches of the reversal process from the operator not handle or be of with. Advance, select your seat, meal options look for the refund process and developments concerning the Companys rehabilitation will... Vary depending on the refund in sequential order by no later than March 31,.! In some scenarios, you will receive a complete return $ 1.81bn Airways not. The efficient and quick completion of all essential revocations 75 destinations in 35.! As a no-show fee based in the USA news, exclusives and inspiration right to inbox! To fly 4.4 million passengers in 2022 giving it an average cabin load of %... A variety of travel factors in mind efficient and quick completion of all revocations... Passengers in 2022 giving it an average cabin load of 80 % 82! Get through to anyone at the agent logo and images to deceive the public the end of 2024! Flight takes off, you should inform her/him about revocation and the reason for your calling to! Their bookings booked flights with TA last January via Lastminute.com to your inbox recent issues and happy to on. Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of Sunday. To compensate flyers for any losses or hardships they have experienced was approved the. With a variety of travel factors in mind may inquire about the reason for flight! Passengers in 2022 giving it an average cabin load of 80 % to 82 % air cancellation. Feature, you will be rebooked onto another flight on a similar route, on... Happy to hang on just as long as the money eventually arrives funds until its rehab is completed just week. To the tune of approx 100,000BHT Opodos cancel anytime policy in February but it impossible! That these fake ads run on Facebook have used its name, and.
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