Contact Us, South College is authorized for operation as a postsecondary education institution by the Tennessee Higher Education Commission. South College offers more than 60 Certificate, Associate, Bachelor’s, Master’s, and Doctoral programs to meet the needs of students across Tennessee, North Carolina, and Georgia. In the present-day management environment, expertise in information technology is extremely valuable. Advertisement activities, interview process development, background review procedures, and other hiring responsibilities are managed using the HRM system. The company's human "capital" can be reviewed, forecast, and measured through the HRM system. With a Master of Science in Information Technology, you may be qualified for some of these careers: The South College MBA with a Concentration in Information Systems Management is designed to provide a balance of theoretical and practical coursework exploring how information systems influence and transform business operations. Through classes taught by industry professionals, qualified students will work to gain the specialized education needed to build or advance a promising career in IT. Work time: Through data on work-related efforts, management analyzes efficiencies, cost benefits, and long- and short-term capital needs. A contact management system (CMS) is used to record contacts made, the outcome of the contact, and the follow-up strategy for specific prospects and customers. The SFA records and reports opportunities in various sales cycle stages. Data is input in these accounts, then flows automatically to the general ledger. Customer Relations Management. Technology Management Our Technology Management major offers a focus on information technology (IT) with a complementary set of business courses designed to meet the needs of today's technology-enabled economy. A central database provides a unified source for information, while modular software programs perform retrieval and sharing functions with unique queries. HR can use this data to plan placement, compensation, and professional development activities. As companies become more multidimensional, functions like enterprise resource planning, customer relationship management, sales force automation and marketing management, vendor management systems, inventory control, and human resource management become more reliant on IT. Each curriculum is designed to prepare you for the career of your choice in a challenging and supportive environment. Knoxville, TN 37922 Managers can also analyze research like survey responses and report findings to upper management. Human resource personnel use the system to plan recruitment strategies, provide a screening mechanism, customize staff requirements and monitor temporary staffing effectiveness. Devices, hardware, and software are developed constantly to improve business integration and performance. South College is authorized for operation as a postsecondary education institution by the Tennessee Higher Education Commission. Learn about the inner workings of Canada’s dynamic business scene and develop the foundation to ignite your career within it. Employee records are immediately updated to reflect current status. (629) 802-3000 There are three primary types of networks that businesses use: IT managers are responsible for their company's ability to plan and execute its mission. South College is authorized by the Tennessee Higher Education Commission to confer Doctor of Pharmacy, Doctor of Physical Therapy, Educational Specialist, Master of Education, Master of Health Science, Master of Business Administration, Master of Science, Bachelor of Science, Bachelor of Business Administration, and Associate of Science degrees, as well as various certificate level programs. Apply today to begin the journey towards your new career! By integrating with SFA, marketing managers can plan activities with the sales force; this coordination will enable the company to manage sales or customer service resources following a campaign. Web sites can be built to include. These skills are critical skills for leveraging technology to create competitive advantage. (470) 322-1200 Some of the careers in this concentration include: Pursuing a Bachelor of Science in Information Technology with a Concentration in IT Management allows students to gain various skill sets, including management and leadership, business, networks, and information systems (IS) management. This system can track employee records and store employee data, such as employment history, skills, accomplishments, and salary. The program will develop your skills in data analytics, information systems, change management, and data security. One of the advantages of successful IT integrations is creating customer satisfaction. In this field, you can pursue a career as the following: IT Manager. Information technology management (IT management) is the process whereby all resources related to information technology are managed according to an organization's priorities and needs. Is a career in technical writing for you? BTM graduates will learn how to analyze business needs, design appropriate technology-based processes and solutions, and communicate these effectively. 4. To find out more, please visit South College’s Privacy Statement. hbspt.cta.load(337783, '97a6a796-4f91-4530-8adf-fbb63f02c791', {}); Editor’s note: This post has been updated for expanded course content. The system also automates direct deposit and benefit payments. Earning an Associate of Science in Network Administration and Security degree from South College can help equip you with the marketable skills necessary to pursue a career in Information Services (IS) or Information Technology (IT). Sales agents can track leads, target opportunities, and forecast sales volume through SFA. Business Technology Management Learn to apply innovative solutions that help industries rise to any challenge. General ledger and journal entries are immediately "marked to the account" and can be reported in real time to senior management. Asheville, NC 28803 Information Management & Technology. Business Management Tools: Information Technology. If the internet or phone service goes down in an office, nothing can get done — HR, finance, operations, communications, sales, and all other departments depend on functional computer and information systems to complete their work. Data comes from timekeeping mechanisms and HR department input. In short, workplaces cannot function without IT and IS professionals. The Management & Information Technology program allows students to gain that expertise by pursuing a formal combination of studies in computer science and business. Information technology (or IT) is defined as “the application of computers and internet to store, retrieve, transmit, and manipulate data, or information.” Network Administration & Security is a specific category of Information Technology, focused on the transmitting data aspect of IT. Human Resources Information System (HRIS): The entire employee file is maintained from application for employment to retirement. With more mobile communications in use today, wireless transmission can improve employee connectivity. Privacy Policy. Through technologies, data can be sorted, categorized, and grouped in ways to reflect historical and projected output. Deloitte’s technology business management services are a connected suite of solutions that goes beyond technology implementation. ERP coordinates the functions involving both frontline and back-end operations. Knoxville, TN 37909 (828) 398-2500 Contact Us, 400 Goodys Ln Sales force automation (SFA) is a system that records and reports sales activities. The Business Technology Management Specialization will empower you with knowledge of the IT domain, project management, leadership and team building skills, and functional and analytical skills. By implementing a CRM program, the company can then look at managing sales and marketing efforts to affect customer behavior. By continuing to use this site, you accept our use of cookies and Privacy Statement. The management of government information and the use of government technology are guided by legislation, policies and standards. Fast-track your career at the intersection of business and technology. Without information technology and system support, businesses simply stop! It will examine information technology as an enabler and facilitator of business strategy and as a control tool to track performance and improve managerial decision-making. Cultural and Personality Differences in the Workplace, Time Management: Establishing Goals and Benchmarks, Conducting Market Research for a Business Plan, Kinesics 101 - Learn to Read Body Language. Nashville, TN 37214 They’re a valuable part of every office and business environment. A database stores information for retrieval, sorting, and report generation. South College offers more than 60 degree and certificate programs in Knoxville, Asheville, Nashville, and Atlanta to help you become a more knowledgeable and marketable professional. The system records demographics, training received, contact information, insurance beneficiary designations, and other personal information. Not all online programs are available to residents of all U.S. states. An MBA with a Concentration in Information Systems Management can equip you with the knowledge required for these careers: With the career-driven education that is offered at South College, earning any of these degrees can put you on the right path to completing your goals. The MIS collects the variables involved in the marketing plan, such as pricing, placement, frequency, and channel. Plus, IT and Information Services (or IS) protect the integrity of data and keep it safe from a world of technological threats. The primary goal of CRM integration with back-end functions is to share customer information so that demand can be consistently met and departments can understand needs and forecast goals. The system reduces overstock, under-stock, or out-of-stock situations, as management can instantly analyze counts and storage conditions. Software modules make the ledger a hub that connects areas like accounts payable, accounts receivable, and fixed assets. This course provides an understanding of the relationships between information technology, information systems, business strategy, and organizational improvement. Accounting platforms integrate inventory counts, time records, purchasing details, billing documents, Conducting business over the Internet provides businesses another option to generate revenue. By connecting the CRM function with other departments, miscommunication about orders and requests is minimized. (865) 251-1800 ©2019 South College. 3. Potential career paths include: Or you could pursue a Bachelor of Science Information Technology with a Concentration in Web Design, equipping you to plan, develop, implement, and manage websites, online applications, and other information technology solutions. Information management and information technology (IM/IT) play important, interconnected roles in government administration: they inform decision-making, policy development and service delivery. Information technology is used in virtually every aspect of business as of October 2010. It can assist the enterprise with professional development, performance management, and training activities. It isn’t prescriptive, per se; because it’s solution-oriented, businesses can use it with a degree of flexibility like many of the other frameworks on the market (think ITIL). Benefits administration: The system maintains information about insurance, time off, profit-sharing, compensation, and retirement benefits. Even the smallest businesses use computers for producing letters and invoices and for keeping records, but IT is also utilized for technical design, research, data analysis and strategic planning, ordering goods and making payments and communications. Information Technology and Business Decision-Making The role of information technology in management decision-making is seen in tools such as ERP software and decision support systems that help managers see company performance data in real time so that they can make more informed decisions. One of the advantages of successful IT integrations is creating customer satisfaction. A future in Business Technology Management (BTM) means connecting, leading, and supporting business domain needs with information technologies. 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