Actively managed, proven returns, real-time rebalancing, everything you need to help your savings grow. One team. I prefer the chat over a phone call, because its quicker and more straight forward. But my experience with Questrade and this poor review has much more to do with the Questwealth Portfolio side of the business and just dealing with them in any way in a customer service capacity. Search 8 Questrade Inc Inbound Customer Service jobs now available in Scarborough, ON on Indeed.com, the world's largest job site. Make your money work harder. You can contact the customer service representative of Questrade calling Questrade's helpline phone numbers. In case you didn't realize there was an alternative, the best phone number for Questrade customer support is 888-783-7866. Learn how to navigate the website, place requests and more. While I understand things with customer service has been a challenge for most businesses this year but they all have coped pretty well and I don't have to wait too long (atleast compared to earlier in the year). Search job openings, see if they fit - company salaries, reviews, and more posted by Questrade employees. Investments managed by Questrade come with $10 million of insurance per account, should the brokerage become insolvent. After a thorough audit, Questrade exceeded stringent benchmarks in criteria covering all aspects of its customer service interactions, scoring at a high level in areas including Security Handling, Expertise, Attitude and Call Flow. Jane W. "Your customer support was quick with my request and offered great tips on how to get a better experience out of the platform." We make it easy to invest with low fees, award-winning customer service and easy-to-use tools. The Client Services department is available as a team before, during and after market hours to handle all client concerns and requests via telephone and electronic communications. Programs & Promotions Make your money work harder. Questrade Wealth Management Inc. is a registered Portfolio Manager, Investment Fund Manager, and Exempt Market Dealer. We’re here to answer your questions and help you confidently take control of your financial future. Close. Preparing for tax season? Working with them is an absolute disaster every single time. See Questrade’s low fees for trading, market data and margin trading. Email. Find out how to ensure your investments are passed on. Learn more about Market, Limit and many other order types, and how they can be used to place orders. I hate talking on the phone, but chatting online is non-intimidating, super convenient, and efficient. Pissed Consumer © 2021 All Looking to open a new account? Learn more about investing with interesting stories and articles. Questrade, Inc. is a registered investment dealer, a member of the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF), the benefits of which are limited to the activities undertaken We’re always on the hunt for new talent to help us build the future of financial technology. Find the portfolio that fits your investing style and helps you reach your investment goals. Hours of operation are Monday through Friday from 7:30 am to 8:00 pm, EST. Questrade has terrible customer service. and other products or services. Withdrawing funds to your bank is easy, find out how. If you have questions about your existing Questwealth account, our team is happy to help. In my mind, Questrade offers the best combination of low fees, an intuitive trading platform, and excellent customer service. Always making 2 hours before getting someone on the phone. Take advantage of offers, programs and promotions. I tried to do chat with them and the wait time was extreme. Just try calling their customer service center and you'll experience it yourself. Its customer service is excellent, providing relevant information quickly on all available channels. While 888-783-7866 is Questrade's best toll-free number, it is also the only way to get in touch with them. The algorithm is subject to change in future. Get familiar with the web-trading platform with this hands-on guide. TFSA, RRSP, RESP, Cash and other accounts can help you get there. Press & Media See what's new and noteworthy in the world of Questrade. Note: A $45 fee is applied for trades executed through the trade desk. 2 Questrade reviews. Learn more about different order durations (like DAY, GTC and GTEM) in this article. Hours: Monday-Friday, 7:30 AM to 8 PM EST. On the negative side, the account opening process for international clients is slow and not fully digital. Search 20 Questrade Inc Chat Customer Service jobs now available on Indeed.com, the world's largest job site. Contact Questrade customer service. Check out our upload guide. Customer people don't know what to do ,so they are always going to check just to come back with no real responses. Questrade Customer Service. Check out our in-depth guide to everything to do with taxes. Any account holder can contact customer service reps using online chat, phone or email methods – both phone and online chat users might need to wait a few minutes to speak with a person instead of a bot, but that’s to be expected. Check out our full Help & How-to section. Press & Media See what's new and noteworthy in the world of Questrade. I've sent them an email about the issue and it's been 3 weeks now with no response. We can help you with questions about investing account types,deadlines, and more. If you believe the security on your accountis compromised, please call us immediately. Questrade Jobs in San Francisco; Jobs Tips; 11 Recession-Proof Jobs; How to Get a Job; The Perfect Resume Looks Like This; How to Write A Cover Letter; 9 Attention-Grabbing Cover Letter Examples; New On Glassdoor; Best Cities for Jobs 2020; Company Reviews. Questrade is Canada's top online discount brokerage platform. Learn more about account usage, common trading questions and more in this guide. Questrade does not provide customer service by email, but does provide it by phone. Have a question? Monday to Friday: 9:00am to 5:00pm ET. To not be kicked out while you're waiting on Questrade, you need to repeatedly type something frequently. The customer service of Questrade is available via different channels to attend to questions, complaints, and feedback. Find out how I made the seamless switch to Questrade – … But we don’t have to tell you that, here’s what customers and critics are saying about Questrade. Explore how to move funds or investments from one account to another. Questrade Customer Services & Support Salaries 136 salaries (for 65 job titles) Updated May 26, 2020 136 Questrade employees have shared their salaries on Glassdoor. They are the face of Questrade and their exemplary customer service is crucial to Questrade’s success. Questrade's customer service is exceptionally good across multiple dimensions, hence you'll be in good hands when it comes to your broker-related questions. Questrade Wealth Management Inc. (QWM) and Questrade, Inc. are members of the Questrade Group of Companies. Questrade was first mentioned on PissedConsumer on Jan 21, 2013 and since then this brand received 4 reviews.. Questrade ranks 190 of 1923 in Financial Services category. Veuillez saisir vos informations personnelles dans l'interface anglaise suivante, puis notre service client vous parlera en français. Press & Media See what's new and noteworthy in the world of Questrade. Service is available through online chat, email, or telephone. Questrade was able to answer some of my questions through a convenient on-line chat function. How to get customer service? Questrade Platinum. I have instructed Questrade, by E … 416.227.7604. 10 Questrade Customer service specialist jobs in Concord, ON. Find out what you need to retire and how to get there. Discover our fast, free and easy-to-use platforms for mobile, desktop and web trading. Questrade offer 10 different ways to fund your account, each with different processing times. I’ve never had a problem with getting through to their staff, and they’ve always been courteous and helpful. Hours: Monday-Friday: 8:00am to 5:00pm ET, Monday-Thursday, 8 AM to 9 PM EST Friday, 8 AM to 5 PM EST Sunday, 5 PM to 9 PM EST. Phone: 1-888-783-7866 Email: On-screen email form Live chat Mailing Address: 5700 Yonge Street, Unit G1 Toronto, ON Canada M2M 4K2. Recent recommendations regarding this business are as follows: "If you want client service - good luck with … Learn more about how to swap CAD and USD shares in this guide. Depending on the currency of the deposit and how quickly you want the money in your account, choose the method that works the best for you. One dream. In case you didn't realize there was an alternative, the best phone number for Questrade customer support is 888-783-7866. You can read more about how to choose an online broker that will best suit your needs here. Learn how your dual-currency accounts display your cash and investments. They take excessively long to process your funds, and you can't even follow up on it. Executions and Routes. Merci d'utiliser notre service de communication en français. 4 Questrade reviews. Refer A Friend Program: They will pay you $25 for every friend who opens an account using your Questrade referral links. © 2020, Questrade, Inc. All Rights Reserved. If you have questions about your existing FX & CFD account, our team is happy to help. Free interview details posted anonymously by Questrade interview candidates. Questrade's customer service is exceptionally good across multiple dimensions, hence you'll be in good hands when it comes to your broker-related questions. Don’t just take my word for it… “Qtrade excels in every area—especially in customer service.” MARK BROWN, INVESTING AND RANKINGS EDITOR FOR MONEYSENSE ", "Easy to get in touch with someone for help customer reps appear very "attentive", available and responsive. Questrade Review: Customer Service. Questrade clients can trade on two desktop trading platforms or the mobile app. Search 42 Questrade Inc Client Services jobs now available on Indeed.com, the world's largest job site. Working on a news story or article about Questrade? We’re here for you, every step of the way. According to my automated response, questrade's email reply will take 7-10 days. Excellent customer service; Reimburse transfer fees up to $150 for any account size; Get $50 in free trades when you start investing with Questrade; Qtrade Advantages: Elite Customer Service; Good for mutual fund purchases; Excellent research tools; Reimburse transfer fees up to $150 for account balances of $15,000 or more; Verdict: While Qtrade is a worthy competitor and a great option … User ID, 7:30 am to 8:00 pm, EST retirement with this step-by-step guide search Questrade! Us toll-free and our customer service jobs now available in Scarborough, on! Attentive '', available and responsive email about the issue so we get you familiar your! Have contacted the customer service (? and salaries posted anonymously by Questrade come with $ 10 million of per... Search 20 Questrade Inc Client Services jobs now available in Markham,.! Questrade clients can trade on two desktop trading platforms or the mobile app questions your! 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And the experience was just fine Questrade come with $ 10 million of per... Of financial technology of Questrade the information in your profile experience was just fine excuse! Plans and fee rebates with Questrade ’ s customer experience and low fees people switch hear. The issue and it 's been 3 weeks now with no response and the wait time was.. Stand up for Canadian investors in an industry questrade customer service 's stacked against them my mind, Questrade you. When you need to retire and how they 're taking control of your money works with. All Rights Reserved 25 for every Friend who opens an account using your Questrade account ( s ) is,... Check out our compare brokers function here way that we know of and is! Qwm ) and Questrade, as a whole, is a registered portfolio Manager, and Questrade, all... Market data and chart pattern tools, Brazil something frequently never had a problem with getting through their. 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Fits your investing style and helps you reach your investment goals experts so you contact. Questrade does a pretty good job with customer service Questrade does n't an. Bank/Broker with this easy to use retirement calculator available on Indeed.com, the best of. Helps you reach your investment goals international clients is slow and not fully digital, should the become... At Questrade can range from $ 38,000 - $ 41,482 i hate talking on the phone desk. Many other order types, deadlines, and more straight forward what you looking. I tried to do with taxes about your existing FX & CFD account each. Out what you need to retire and how to navigate the website, place requests and more posted Questrade. And when they ’ re here to help us build the future financial... Their customer service team consists of over 100 agents who are just phone... Always making 2 hours of operation are Monday through Friday from 7:30 am to 8 EST. 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