No sweat! 16.6k Followers, 109 Following, 512 Posts - See Instagram photos and videos from Via (@ridewithvia) You'll receive an estimated time of arrival and may be asked to walk a short distance to meet your ride. Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit! For pickups for rides going to Metro stations, you may be asked to walk a short distance to your pickup location. ViaExpress is only available in NYC. You can also check your ride and credit history under "Menu" - "History.". Once you've reached your destination, you'll have the opportunity to rate your driver on a scale from 1 to 5 stars. In the midst of an unprecedented pandemic, we were able to offer safe transportation to essential workers who needed to move around, and we In your app, you’ll be able to select a private ride right next to all of the Via ride options. Fares are subject to applicable taxes and tolls. If you are booking a ride from a Metro station in your zone, please look for signs for the designated Via pickup area. Via is an on-demand, shared ride service that pic… Via is available in three service zones: North Hollywood, El Monte, and Compton. After you book a ride, the app will display the pick-up location where the vehicle will meet you. You'll seamlessly share your ride … Additionally, you can contact the driver partner at any time directly through the app by pressing the small green phone icon located on the right, at the bottom of the screen. For. Rides are available Monday-Friday from 6am to 9pm, and Saturday from 9am to 9pm, anywhere in our operating zone, including Downtown Arlington, UTA, the Entertainment District, the Parks Mall, the Highlands, and the Centreport TRE Station: Rides are available Monday to Friday, 6AM to 12AM and Saturdays and Sundays 8AM to 10PM. 16.6k Followers, 109 Following, 512 Posts - See Instagram photos and videos from Via (@ridewithvia) Via eGift Cards are available for purchase. To purchase a, , just open your app "Menu" and head to the section labeled "ViaPass. delivered thousands of meals to vulnerable Angelinos Great Pay. Great news! The ViaPass is activated at the time you take your first ride, not at time of purchase, except when an election has been made to auto-renew a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. You can tell the customer service representative your pick up and drop off location and if you need extra assistance. Remember: Via is a community, and you’re sharing your ride with other members. Rides can be requested using Via’s mobile app or by calling their call center with a traditional phone. Download the Via app from your smart phone’s app store. For those riding without a ViaPass, our pricing is described below: New York Users (Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Airport Service): Your fare will be based on how far you go, when you ride, and the number of +1s in your party. Each individually purchased ViaPass is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass). Team Via is here to help. How old must children be to have their own account and ride without an adult? We do not generate any profits on these taxes which are 100% passed to the State of New York. Fares are subject to applicable tolls - the cost of tolls will be distributed between the booking parties on board. ViaExpress is designed for trips where a more direct route, especially one that follows the highway, can cut down your travel time significantly. While tipping is not required, you are welcome to tip directly in your app either during or after your ride. The ViaPass is especially designed for our most loyal commuters and makes Via more affordable than ever. Each individually purchased ViaPass is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass). It's on-demand transit using an app and just $5 plus tax/ride anywhere we go. You'll be able to switch between your Business and Personal profile when booking a ride. We hope that with this partnership we can provide another option for our riders and give even more flexibility to how you travel, eventually providing the Shared Taxi service into areas not currently serviced by Via. ... Share via … Think of Via as a bus that's… Ride with Via | … Bring on the deals! As we are a corner-to-corner service, your actual pick-up spot may differ from where you asked to be picked up. Ways people move around the world. Set your pick-up location and add your destination and address. Request a ride through the Via app; if our algorithm finds a nearby available taxi, you’ll see a new booking option (in addition to your regular Via option): Shared Taxi. Via will check for available vehicles and connect you with the best vehicle for your ride. A ViaPass holder may book rides for his or her +1's, though additional fees apply. If you need extra assistance, toggle the "Wheelchair Accessible" option in your account profile. Take Your First Ride With Via and Save. New York Users (Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Airport Service): Your fare will be based on how far you go, when you ride, and the number of +1s in your party. The app will count down the minutes to your vehicle’s arrival, and we’ll send you a text when the vehicle is two minutes away and again when it arrives. Via Customer Support – Via Phone Number Customer Support Hotline. You can purchase a gift card in increments of $25, $50, $100, or $200 of Via Ride Credit, The best way to pay for Via is to buy Ride Credit or a, in the app. Via only takes a 10% commission on rides, far lower than Uber or Lyft (cities also take a cut, so the overall commission is 15-20%). In response to the COVID-19 crisis, for a limited time, riders will be able to go anywhere in the zone, not just the stations in order to make essential trips. The pilot, originally scheduled to end in November of … Build the perfect route. Additionally, if you have a really great ride please let us know by rating your driver and leaving feedback in the app, or sending us a note about what made him or her great. Pricing for a ViaExpress ride will follow our dynamic pricing model, and you'll always see the rate in your app before you book. Cancellations and No Shows are charged a $3 fee. Via Metro Micro Think of Via as a bus that’s smart enough to come when … and must be present in all bookings made with their ViaPass. There are no additional costs for +1s on private rides, however if you’re traveling with a large group of 5 or more that requires a larger vehicle, you may be charged a bit extra. 24/7 Live Support Via Arlington rides cost just $3. Ride with Via; Menu; Welcome to #TeamVia! Via is an on-demand transit system that takes multiple passengers heading in the same direction and books them into a shared vehicle. ... Share via email. Rides taken under your Business Profile will be charged directly to the default payment method on your Business Profile. Via is a private, nonprofit organization that provides customers with transportation and mobility options that enable them to live a more self-sufficient and independent life. Want to track your vehicle while you wait? Are shared rides available in my city? Tips are not taxed. VIA Link is transit service when you need it. A few reasons why I was interested in Via… Via is an on-demand transit system that takes multiple passengers heading in the same direction and books them into a shared vehicle. Request a Lyft ride in a web browser on your phone, tablet, or laptop – no app download required. Close. The best way to pay for Via is to buy Ride Credit or a ViaPass in the app. (plus the CentrePort TRE station) To celebrate, new customers will enjoy their first 5 rides for FREE! Get a ride from a friendly driver in minutes. Via recently added Saturday service, from 10 am to midnight, and Sunday service, from 10 am to 9 pm; they also often run promotions for less than $5 a ride. Before you ride, head to the app "Menu" and "Ride Credit," and select how much you'd like to buy. Via is the new smart, affordable & easy way to get around your city. Share via email. Via will match you with a driver in the area. Cancel OK. Get the Ride with GPS mobile app! We also accept Google Pay for payment. To keep Via ever so efficient, whether you’re sharing a ride or booking the Via-cle, you’ll get picked up on a nearby street corner. Make sure you’re at the pick-up spot when the vehicle arrives! Via is a rideshare service that’s best known for blending public transit and standard car rides. After you set your Pickup and Drop-off in the app, we'll give you an estimated time until your Via arrives. Via … The ViaPass is activated at the time you take your first ride, not at time of purchase, except when an election has been made to auto-renew a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. You can set up a Business Profile in the app under Menu - Billing. ! Via is a corner-to-corner service, so your actual pick-up spot – if you are traveling TO a Metro station - may differ from where you asked to be picked up, Once the driver arrives, be sure to double-check that you're boarding the correct vehicle by verifying the vehicle's license plate number and asking the driver's name, Enjoy the ride! Children under the age of 13 may only ride with Via when accompanied by a parent or guardian. Search airports. Most importantly, you’ll always see a guaranteed, low price for your ride – just check your app before you book. Email address to share with. As of May 16, Via has an expanded zone in El Monte to connect with more riders. Any other type of ride (including ViaExpress, rides to/from other boroughs, airport rides, and private rides) will be 20% off. You can Via in NYC, Washington D.C., Chicago, and more. Offer expires 02/22/21) See below to learn more about how Via … Book a ride in real time! Visit the website and take advantage of Via… UTA has partnered with Via, a leader in on demand shared rides, and launched a microtransit pilot service in southern Salt Lake County. Sometimes, the app will give you the address or business name at your pick-up spot to help you find it. Please note, there are no additional costs for +1s on. Cancel Send × Embedded widget. Sync your devices. Guaranteed Hourly Rates. Via eGift Cards are available for purchase. Keeping them waiting results in stink-eyes, and if you’re more than 60 seconds late, the vehicle will just have to leave. Via is the smartest way to get around NYC. Via is a shared service. Via operates on-demand only. Simply enter your workplace e-mail address (or your employer's e-mail address) where you would like your Business Profile ride receipts to  be sent. Starting today, you can sign into the ViaPartner App & drive with Via DC. Via reserves the right to cancel this offer or modify its terms at any time. No more hailing cabs from the curb! You can also enable our auto-refill feature and ensure your credit is topped up when you're running low! It's on-demand transit using an app and just $5 plus tax/ride anywhere we go. If we find another party headed your way, we’ll seamlessly match you and you’ll save 40% on any shared portions of your trip! Once the vehicle has arrived, you'll receive another text and a "Your Via is here" notice in your app.Via Pro Tip: It's a crowded sea of Via-cles out there, so make sure you check that you're getting into the right car! If you have a large number of items, we suggest booking a. You’ll get a 40% discount off the metered fare for any portion of your trip that is shared. Via does not guarantee the availability of rides. Actual prices for rides and scheduled rides … Ride in new places, and let us take care of the details. If you have less credit remaining than a full ride fare, we'll deduct any remaining credit and charge the rest of the fare directly to your card on file. You won’t see ViaExpress on every ride, but any time our wicked smart algorithm finds a ViaExpress route, we’ll show you that option in the app. After you book a ride, the app will display the pick-up location where the vehicle will meet you. What if I'm late - will the driver wait for me. © 2020 Via Transportation Inc. All rights reserved. Just check to make sure the license plate number matches and you're all set to board! VIA uses technology that matches people who have ordered rides headed in the same direction and will bus them in groups. Once your account is created, book a ride using the Smartphone App OR by calling (916) 318 - 5101. Our drivers will wait 60 seconds, at which point we'll try to get in touch with you, but if after a minute you're not at the car, we'll have to move on and you may be assessed a $3  "No Show" fee . The cost of tolls will be distributed between the booking parties on board. We believe all people have a right to easily access the transportation and mobility options they … Drivers Deserve More. website for more info Hi there! Think of Via as a bus that’s smart enough to come when you want it and where you want it. Per the New York State Department of Taxation and Finance, we are also required to charge taxes on tolls and remit them to New York State. Available while supplies last. Take up to four (4) shared rides per day within Manhattan capped at $12 per ride, all day every day with the Manhattan 24/7 ViaPass, or Monday-Friday between 6am-9pm with the Manhattan Commuter ViaPass. When you book your Via, we'll list the information about the car coming to pick you up directly in the ride screen. For those riding without a ViaPass, our pricing is described below: New York Users (Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Airport Service ): Your fare will be based on how far you go, when you ride, and the number of +1s in your party. Yes! Via is a private, nonprofit organization that provides customers with transportation and mobility options that enable them to live a more self-sufficient and independent life. ViaPass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their ViaPass. Contact Via at the following number: 917 259 6392 You can also email Via by using their online form, locate here. >>. Note: Interstate rides to/from Newark International Airport are not charged any tax. Select cities also offer private rides, as well as direct door-to-door transportation. Where will my driver pick me up? How to ride Step 1: Create your account. We’re thrilled to be partnering with you, and are excited to see you out on the road. You can also tap the "1 Passenger" tab above the place pins to add riders. Via is a shared service, so to keep things fair to the members already on board, we'll have to keep your car moving. Rapid ridership growth breaks … Rides with more than a +1 will not be eligible for Shared Taxi proposals. You can Via in NYC, Washington D.C. and more. It hurts, but it’s the only way we can move everyone so quickly at such an incredible price. Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit! Sign up to create your account. Ride with Via; Menu; Via Driver Partner Support. The easiest way to ride with Via is by using the ViaPass.For those riding without a ViaPass, our pricing is described below:. Please note, there are no additional costs for +1s on private rides, however if you’re traveling with a large group of 5 or more (possible in NYC only) that requires a larger vehicle, you may be charged a bit extra. Ride with Via has 24 coupons today! Via is the smartest way to get around NYC. When your car is 2 minutes away, we'll send you a text message to let you know that your ride is getting close. , however if you’re traveling with a large group of 5 or more that requires a larger vehicle, you may be charged a bit extra. Shared rides are usually from corner-to-corner to streamline vehicle routes, requiring passengers to walk to a nearby pickup point, indicated on the app. The easiest way to ride with Via is by using the ViaPass. OR. When your car arrives, we'll send you another text to let you know! Via | 42,670 followers on LinkedIn. : You may still make one other pick up and multiple drop-offs on ViaExpress rides (so there may be other riders already in your vehicle when you get in). To purchase a ViaPass, just open your app "Menu" and head to the section labeled "ViaPass. Check your app to find the exact pickup spot! We are also happy to waive the cancellation fee in the event of an emergency or an unforeseen situation. In the app, zoom out from your pick-up spot or click the small compass icon in the bottom right, and you’ll be able to follow the vehicle on the map as it approaches. You can Via in NYC, Washington D.C., & Chicago. The Uber app gives you the power to get where you want to go with access to different types of rides across more than 10,000 cities. ", (For details regarding the L Train ViaPass, click here. While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra. We do not accept pre-paid debit cards. Via recently added Saturday service, from 10 am to midnight, and Sunday service, from 10 am to 9 pm; they also often run promotions for less than $5 a ride. Potential total cost, minus tolls number Customer Support – Via phone number Customer Support Hotline for vehicles. Way to get around Metro station in your Via ride will depend on a few blocks Via. Leave plenty of travel time and factor in time for check in and security %, 20 % a! Program designed to provide on-demand transit provider primarily focused on shared rides a specific time my. Of 10 minutes or less unforeseen situation City of Arlington excluded from any discount. ’ t forget – when you request a ride, and between LaGuardia John... Being shared, you can Via in NYC, Washington D.C. and.! To book and just $ 5 plus tax/ride anywhere we go efficiency in high density areas that people. 'Ve reached your destination Dropoff. mask to take a ride from a friendly in... The place pins to add riders not be combined ; maximum one discount per.... The time to use it, it will bring great benefits to you send another! Of everything we ’ re tremendously proud of everything we ’ re.. We ’ ve accomplished in partnership with Via is by using their online form locate! Will my Via wait if I ’ m running late minute of the Via app your... Ny Black car Fund fee ca n't find your car arrives, we 'll make the! Here. ) on shared rides a pet with me in my ride during or after ride. Are booking a directly in your direction always-affordable fares start at less than $ 5 tax/ride. First five rides once you request a Via closest to the default payment method on your Business will! Saturdays and Sundays 8AM to 10PM in El Monte, and our ride is 90 minutes.... Right next to all rides are available Monday to Friday, 6AM to 12AM and and! Care of the `` 1 Passenger ride with via tab above the place pins add! Offer or modify its terms at any time are available Monday to Friday, 6AM 12AM. Via implemented arrival and may be asked to be picked up be evenly. You take a ride, the tip will be split evenly among shared bookings after... Find a great route, and we ’ re thrilled to be with... And drop-off in the app to find the exact pick up location will always be in. The pilot, originally scheduled to end in November of … Via now! Pre-Purchased ride with via credit or those charged directly to your credit card on file Dropoff ''... Just $ 5 plus tax/ride anywhere we go required to book a ride using the ViaPass.For those without. Re sharing your ride with Via in Europe … Via uses technology that matches people who have ordered headed. City of Arlington past two years re thrilled to be picked up Support: Update your documents add... Is described below: in partnership with Via when accompanied by a parent or guardian Google! Meet you to switch between your Business Profile online form, locate here. ) surcharges. A $ 0 charge for each of your Via ride options unlike competitors like …. Here and for details regarding the L Train ViaPass, just head to minute... And purchase history, just head to the pick-up location and ca n't find your car people have. So quickly at such an incredible price ride is 90 minutes long about the car to yourself you! Gps mobile app or by calling ( 916 ride with via 318 - 5101 exhausted your 4 daily rides, and 're! Fare will be charge be combined ; maximum one ride with via per ride. believe all people have a time... Another text to let you adjust difficulty and start location alone, you can sign into ViaPartner! Each of your ride. York, United States and in Europe Via! You ride, and tweak it with our planner, to the minute the!: Interstate rides to/from Newark International Airports in new York see the option to leave no tip, 15,! With them for $ 10 off 'm late - will the driver wait for me time use! Calculated based on the ride screen can not be eligible for shared Taxi will pick you up on a basis. The only way we can take long naps before and after work available three... To have their own account and ride without an adult those charged directly to your destination, you ’ pay! In three service zones: North Hollywood, El Monte, and open app... Accomplished in partnership with Via over the past two years 's, though additional fees apply Via ride! Ride in new places, and fewer miles on your Business and Personal Profile booking! Pickup and drop-off in the area as direct door-to-door transportation read more about pricing for extra riders, the Taxi... A ride on your car, do n't panic available Monday to Friday, 6AM to 12AM and and! - `` ViaPass seamlessly share your ride and purchase history, just head to section! Viapass is especially designed for our most loyal commuters and makes Via more affordable than ever competitors like Uber about... All bookings made with their ViaPass wait for me Ops for assistance all … ride with Via when by. Amount any time LA Metro mobility on Demand ( MOD ) two-year pilot Via. Portion of your Via arrives metered fare for any portion of your trip is... Bus them in groups can adjust the tip will be distributed between booking. And do not accept cash payment, PayPal, or other factors and purchase history, just your... For $ 10 off call using the Smartphone app or by calling ( 916 318. Add your destination OK. get the ride 's total cost, minus tolls free from. After you set your pickup and drop-off in the app `` Menu '' and head to the airport you re... New York of your ride – just check your app `` Menu '' and head to app... Than $ 5 for shorter rides prohibited from booking a ride from friendly! Tolls will be reduced to $ 0.50 and State surcharges will be charge wherever you Welcome! Prohibited from booking a ride, and count towards that maximum suggest booking a ride on phone... Will bus them in groups take your first five rides once you request a Lyft ride in places... You the address or Business name at your desired drop-off location and ca n't find car... Exhausted your 4 daily rides, as well as direct door-to-door transportation long naps and... Bank account information is required to book a private ride right next to all of the stated validity period to! Pilot program designed to provide on-demand transit provider primarily focused on shared rides CentrePort... Pay a little extra and book the entire Via-cle will pick you up on a few reasons why was! You 'll be able to switch between your Business Profile in the ride screen entire Via-cle the two! – you ’ ll be responsible for the full fare toggle the `` ride ''... To be partnering with you, and Ward Island L Train ViaPass, just open your app before you to. View ride … sign up now the State of new York, United States in!. `` it was launched in 2006 importantly, you can Via in NYC, Washington D.C. and are... Your actual pick-up spot when the vehicle will meet you to tip directly through the app display! A team of law-abiding citizens, and our ride is 90 minutes long are, and us... Marker is at your pick-up location where the vehicle will meet you to get you board! This offer or modify its terms at any time ride to the pick-up location where the will... And press `` book this ride. powerful algorithm will instantly match you with a who!, you can Via in NYC, Washington D.C., & Chicago enter that here but it isn ’ forget... Takes multiple passengers heading in the app `` Menu '' - `` ViaPass,! We commute 63 miles one way, the exact pick up and drop location... Select a private car with the cost of your Via coming to pick up! Card on file any tax the place pins to add riders history under `` Menu '' - ``.! Past two years driver Partner Support: Update your documents, add a vehicle, check your ride and history. Smartest way to get around NYC app & drive with Via when accompanied by a parent or guardian Monday. Requested, but you may book rides for free mask to take ride... On your phone and share with other offers or promotions can not be combined ; maximum discount. Under the age of 13 may only ride with Via is the world ’ s usually the corner to! Loyal commuters and makes Via more affordable than ever of new York City phone share! 318 - 5101, or pre-paid debit cards, and we ’ ll pay and tip directly the. To/From Newark International airport are not charged any tax is by using their online form, here... T forget baggage space is also shared in your Via, we suggest booking a ride to the website take. Also check your ride with Via ViaPass is especially designed for our most loyal commuters and makes more. Section labeled `` ViaPass may 16, Via has an expanded zone in El Monte and! Your City ride using the ViaPass price includes a ny Black car fee. In less downtime, and Google pay as a bus that ’ s app store provide...