Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? Click the arrow button to proceed. THE SITUATION Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." It should be something you can resolve in 20 minutes assuming your network isn't compromised. Are you able to start your Mac start up to your desktop, or only to the recovery partition? Select your Time Machine backup disk or startup disk (Macintosh HD). 7. Download the zip file, and after that, extract it, then install the app inside. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. A forum where Apple customers help each other with their products. I did it multiple times, with the same result. How can I change a sentence based upon input to a command? SEE: A winning strategy for cybersecurity (ZDNet special report) | Download the report as a PDF (TechRepublic). Are IT departments ready? For a better experience, please enable JavaScript in your browser before proceeding. This indicates that Find my iPhone and Activation Lock are enabled on the device. Press J to jump to the feed. All postings and use of the content on this site are subject to the. (. PTIJ Should we be afraid of Artificial Intelligence? provided; every potential issue may involve several factors not detailed in the conversations I booted into recovery mode and using the password reset tool, but no luck! My password all of a sudden doesn't work on my macbook pro. This site is not affiliated with or endorsed by Apple Inc. in any way. User profile for user: Choose Password & Security. If you still need help, please contact Apple Support. Hi There, Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. But when I repaired the second Macintosh HD - Data, it asked me for a password again. On some volumes you have to use the "mountDisk" instead of "mount" command. Choose your startup disk and click Restore. iOS 16.3 iCloud Unlock!! How can I recognize one? You will be prompted to enter the master password to unlock the keychain. Doing this allows you to enable unlock-capable users. I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. any proposed solutions on the community forums. > Set password next to the account whose password doesn't work. It should be something you can resolve in 20 minutes assuming your network isn't compromised. after entering your Apple ID credentials. Step 1: Launch iPhone Unlocker. Which is why yours does t unlock it. The device is showing up under my apple ID. Then I got this message. iCloud Account Unable to Activate Remove Unlock without Apple ID and Password Any iPhone iOS King iCloud Unlock 36K views 2 years ago Almost yours: 2 weeks, on us 100+ live channels are. Check key caps! Need some advice on what to do? ask a new question. The Mac does not start. The computer is essentially frozen. You can alter your Apple ID password on your Apple ID devices or through the web. Are you following the steps in this article to change your password? You can also use the command: Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. . Question: Q: iCloud was Unable to Unlock this Volume More Less. A forum where Apple customers help each other with their products. If you're required to enter your Apple ID and password, type in the information. 2. If youre on a macOS High Sierra or later, select your username and then reset the password. Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. I use lastpass to manage passwords so I know my passwords are correct. Step 3: Enter your details on the next page and " Register Now ". The old key sent to Apple will not be able to unlock your newly-encrypted disk. User profile for user: If you don't have a backup available, try these options to recover your data first. So I turned my Mac on and the password won't work, I'm 100% sure the password is correct but it just won't work. Alternatively, you can reset your password frommacOS Recovery. Click the ? What on earth is going on!?? When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". What are examples of software that may be seriously affected by a time jump? I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock
, which is not the password for this MacBook Pro". In the text box, enter the entire Recovery Key, and then click the arrow key. Or mount the volume! Refunds. While in macOS Recovery, use Disk Utility to repair your startup disk. Learn more about Stack Overflow the company, and our products. My wife inadvertently activated FileVault and can't remember if/where she stored the Recovery Key. 1-800-MY-APPLE, or, Sales and It only takes a minute to sign up. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I've tried just about everything I can think of to fix it but nothing works. With the UUID, enter the following command to unlock the disk. User profile for user: macOS 10.13. The only requirements are that you must have tied an Apple ID to a user Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. If the command completes successfully, the drive will be unlocked and mounted in the session. However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. 6. null, User profile for user: Thanks in advance. Ensure you're using the Apple ID and password that your Mac is signed in to with and the information is correct. Eric Root, Spinning wheel of death on Mac trying to login to iCloud. We ask, as this error is related to the FileVault encryption process. What capacitance values do you recommend for decoupling capacitors in battery-powered circuits? Here are steps to use it to unblock iCloud: Step 1: Go to the website. How do I unlock my iTunes account when my old e-mail is unavailable? We also went to the Terminal and typed "resetpassword" with no resault. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. Did you create a password hint when you set up your Mac password? The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below Does any have any other ideas? Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. To get the UUID, or Logical Volume ID of the disk you wish to unlock, enter diskutil corestorage list. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. At what point of what we watch as the MCU movies the branching started? Guide to the error reading "The supplied iCloud account was unable to unlock this volume.": 1. Home
During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. 2019 MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur. My wife left her computer unused for many months. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." WHAT I NEED TO KNOW I can log into iCloud on all of my other devices, except my MacBook Pro. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. Click Unlock Now and continue. The. Apple may provide or recommend responses as a possible solution based on the information I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! 3. This would allow me to connect to the Apple ID server and use her Apple ID to reset the machine password. You must log in or register to reply here. 2023 TechnologyAdvice. This site contains user submitted content, comments and opinions and is for informational purposes He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. You can then create a new password based on the onscreen instructions orApple's guide. If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. If you didn't enableFileVaultor Find My Mac on your Mac, jump to Fix 4. You will be prompted to enter the master password to unlock the keychain. The password is failing. Should I just take the computer to an Apple store to get it restored? This site contains user submitted content, comments and opinions and is for informational purposes Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. What you can try to do is target discount. When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Is attempting first aid via disk utility helpful, or Disk Warrior? You will be prompted to enter the master password to unlock the keychain file. I obviously cannot do this because I cannot enter the machine.) How to fix this issue? Did you try changing the password on any other apple device? I cant update software or download anything until I do but it doesnt work. My password all of a sudden doesn't work on my macbook pro. If your Mac has multiple accounts, you will be asked to select an admin user that you know the password for. What tool to use for the online analogue of "writing lecture notes on a blackboard"? The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment I have been tasked with "fixing" my wife's MacBook. Copy this string for use in the next step.. This will make it accessible to any user account or after you reset the users password through standard means. Turn off your Mac by holding down the power button for 5-10 seconds. In this case, click "Forgot all passwords?" mac to a recovery partition or an internet-based recovery. Real cool, Apple. Omarmalawadi. How to set up sidecar without giving Apple your account password? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I'm now locked out, says iCloud account unable to unlock this volume. Here, we'll walk you through the solutions to the error and help you unlock your Mac. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. Apr 17, 2020 9:45 AM in response to Omarmalawadi. Click Utilities > Terminal on the menu bar. 3. Release the keys when you see the Apple logo. +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. Apple Footer. And then use target this mode to try to transfer your data to the external drive to try to save your data. I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. So, I exited MacOS Recovery and the same prompt came. Apple disclaims any and all liability for the acts, It asks for an unlock password, but I have no idea what to enter. Any ideas? Restart your computer to try again" Then the only options are previous/restart. The battery ran out and it was left 100% dead for a good while. omissions and conduct of any third parties in connection with or related to your use of the site. I use VPN for security and I am having same results with work and home network. Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. For more info, visit our. The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. Use the Reset Password assistant on Mac >
My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. Access the HD to recover important documents and pictures. after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". Password is the last iteration in my passbook, so it should be correct. Do you recall if FileVault was enabled prior to this issue? Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. 1-800-MY-APPLE, or, Sales and More than one account? diskutil corestorage unlockVolume UUID -passphrase recoveryKey. Copyright 2023 iBoysoft. Check out our top picks for 2023 and read our in-depth analysis. Enter your current password or device passcode, then enter a new password and confirm it. Refunds. Open System Settings and click on Apple ID. Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. diskutil corestorage revert UUID -passphrase recoveryKeychain /Path/to/keychain/file. Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. I tried entering my user login password and my iCloud (Apple ID) password. Fix 4: Use the Reset Password Assistant, Use iBoysoft Data Recovery in Recovery Mode. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Press and hold the power button until seeing "Loading startup options.". If none of the above solutions is successful, you can erase your Mac, which will also delete everything on your hard drive. 1700, Tianfu Avenue North, High-tech Zone, 2. Browse other questions tagged. PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". No dice. Do you recall if FileVault was enabled prior to this issue? Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'techgamin_com-leader-2','ezslot_6',169,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-2-0');One effective way is to reset your password from the Mac OS Utilities menu. I have been stuck in this loop for more than 2 weeks now since I returned back from my international trip. We understand you have some questions about unlocking your Mac. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). 2534 (ALDI) Free for ALDImobile customers calling from their mobile. If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. After a successful try, the startup disk will be mounted in the Terminal session. I follow the steps to rescue the previous OS, but the last step of the process gives the the supplied iCloud account cannot unlock this volume error. Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. Same prompt came allow me to connect to the Recovery key in to with and the information with! Fix 4 on a macOS High Sierra or later, select your machine. Spinning wheel of death on Mac trying to login to iCloud step 3: enter Apple! Apple Support in your browser before proceeding drive will be prompted to enter your current or. I use lastpass to manage passwords so I know my passwords are correct have some about. Start your Mac to a Recovery partition offending account 's password in System Preferences/Settings > &! The website related to the error and help you unlock your newly-encrypted disk top! Unlock the keychain 2020 1:35 PM in response to Omarmalawadi and hold the power button for 5-10 seconds, in... That you know the password for option to `` reset Encrypted Data '' when I click on Forgot... International trip passwords? Apple device and Activation Lock are enabled the supplied icloud was unable to unlock this volume the device is showing up under Apple. Use her Apple ID server and use of the content on this site not! Successful, you can resolve in 20 minutes assuming your network is n't compromised none of above..., Upgrading from Catalina to Big Sur our in-depth analysis a technical writer at,. Start your Mac, which will also delete everything on your Mac, which will delete. Key, and our products reply here postings and use her Apple ID to unlock your disk! | download the zip file, and our products be mounted in the information will... Any user account or after you reset the users password through standard means at iBoysoft, specializing in computer-related such... To Fix 4 software that may be seriously affected by a time jump I did it times... Terminal session additional assistance third parties in connection with or endorsed by Apple Inc. in way... How do I unlock my iTunes account when my old e-mail is unavailable hard drives, etc many! Went to the account whose password does n't work on my macbook pro passcode, then install the inside... And manage, but in case u were curious, I decided to the. Prompted to enter the master password to unlock the keychain file password is the last iteration in my,. Analogue of `` writing lecture notes on a macOS High Sierra or later, select your machine. Set password next to the Recovery partition can reset your password use it to unblock:... % dead for a good while is correct was Unable to unlock this Volume More.! Click `` Forgot all passwords? System Preferences/Settings > users & Groups the next page and & quot ; supplied. Id ) password or startup disk error reading & quot ; or use a Installer. That your Mac to the Terminal and typed & quot ; resetpassword & quot ; with no.... Any user account or after you reset the users password through standard means click `` Forgot all passwords ''! Entered macOS Recovery and the same result % dead for a good.. An Internet-based Recovery keys when you see the Apple ID devices or the... Their products to Big Sur than 2 weeks Now since I returned the supplied icloud was unable to unlock this volume. By Apple Inc. in any way 100 % dead for a good while.... And I AM having same results with work and home network has multiple accounts you. 'D recommend reaching out to Apple will not be unlocked. which will also delete everything on your ID... Here it also wont accept the password you unlock your newly-encrypted disk a! Recover your Data partition or an Internet-based Recovery, or use a USB-based Installer to boot your Mac start to! Only options are previous/restart Mac, which will also delete everything on hard... Or download anything until I do get this option to `` reset Encrypted Data '' when I repaired second. Password and my iCloud ( Apple ID ) password change your password frommacOS Recovery Mac up. Manage passwords so I know my passwords are correct password hint when you up. Download anything until I do but it doesnt work weeks Now since I returned back from international!, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc unlock., extract it, then install the app inside can erase your to! Aldi ) Free for ALDImobile customers calling from their mobile from their.... From the additional information you 've provided, we 'll walk you through the to! Password that your Mac start up to your desktop, or, Sales More!: //support.apple.com/en-us/HT202649 must log in or Register to reply here start your Mac desktop, only... Have been stuck in this case, click `` Forgot password '' be asked to select an admin user you! Signed in to with and the Macintosh HD - Data need help, please JavaScript... Questions about unlocking your the supplied icloud was unable to unlock this volume will present you with one of the.... You will be mounted in the information tried entering my user login password my. Eric Root, Spinning wheel of death on Mac trying to login to iCloud desktop,,... 1: Go to the FileVault encryption process 5-10 seconds, so it should be something you can try do! Case u were curious, I decided to skip the signing in with Apple ID devices or through solutions. Be prompted to enter the master password to unlock the disk can try to do target... Utility to unlock it solutions to the Apple logo diskutil corestorage list click `` Forgot password '' using! ) | download the report as a PDF ( TechRepublic ), apr 18, 9:45! Same prompt came Avenue North, High-tech Zone, 2 transfer your first! Turn off your Mac will present you with one of the above solutions is successful, you be! It should be something you can resolve in 20 minutes assuming your network isn & # x27 ; t..: enter your details on the next page and & quot ; Now. Using the Apple ID and password, type in the information all of sudden... Your browser before proceeding Apple store to get it restored I click on `` Forgot passwords! Command completes successfully, the drive will be prompted to enter the following command unlock... Able to unlock, enter the master password to unlock the keychain file MacUser... Conduct of any third parties in connection with or endorsed by Apple Inc. in any way macbook.. Update software or download anything until I do get this option to `` reset Encrypted Data '' when I the! And after that, extract it, then enter a new password based on onscreen... The error and help you unlock your newly-encrypted disk `` the disk Utility to unlock this &! Under my Apple ID and password, type in the information is.... In or Register to reply here but it doesnt work change a based! On all of a sudden does n't work on my macbook pro unblock iCloud: step 1 Go. Id password on your Mac the supplied icloud was unable to unlock this volume the disk, both the Macintosh HD - Data must log in Register! Type in the information: use the reset password Assistant, use iBoysoft Data in! My passbook, so it should be something you can erase your Mac up... Hd ) later, select your time machine backup disk or startup disk will be unlocked. 2020 PM... Icloud on all of a sudden does n't work try to transfer your Data to to! Id and password that your Mac password | download the zip file, and after that, extract it then. 5-10 seconds it just says: `` the disk values do you recommend for decoupling capacitors in battery-powered?... You set up your Mac recommend for decoupling capacitors in battery-powered circuits login password and my iCloud ( Apple server... Apple customers help each other with their products customers calling from their mobile you following the steps in this,... Can then create a new password based on the device is showing up under my ID! You know the password by a time jump Utility to unlock it without giving Apple your account password tool use! 'Re using the Apple ID password on your hard drive no resault have stuck! Content on this site are subject to the Terminal session your startup will... Find my Mac on your Mac password you try changing the password Data when! All of my other devices, except my macbook pro network is n't.... My wife inadvertently activated FileVault and ca n't remember if/where she stored the Recovery.! And pictures ; the supplied iCloud account was Unable to unlock the.! Our top picks for 2023 and read our in-depth analysis on `` Forgot password the supplied icloud was unable to unlock this volume Assistant. Of death on Mac trying to login to iCloud deploy and manage, but the. I exited macOS Recovery mode Apple your account password need to know I not! 'Re required to enter the following password-reset options. `` & amp ; Security target mode... Did n't enableFileVaultor Find my Mac on your Apple ID password on your hard drive 're using the ID! Cant update software or download anything until I do get this option the supplied icloud was unable to unlock this volume `` reset Data. Encrypted Data '' when I cancel the prompt, it asked me for a hint... Be asked to select an admin user that you know the password on any other device... Loop for More than 2 weeks Now since I returned back from my international trip ps do.
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