Looking to learn more about Ooma Office? "Free" is in quotes there because there are some minimal monthly charges — taxes, 911 fees, and the like — which run close to $4 per month, give or take. You can find contact details for Ooma above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Please enter your MyOoma phone number and email address, and we'll send you a link to reset your password. Ooma Inc - Horrible customer services. Ooma Customer Service. Your call center is the hub for critical customer interactions, and Ooma Enterprise can play a major role in providing an unparalleled customer … At the first time, I received some call with wrong number but now it's okay. Number, Choose Phone For Your Name . I did try out the Ooma. LEARN MORE. There is no call like that. Ooma is a state of the art internet phone service provider for business and home, plus smart security systems. Upon signing up with Ooma that my transfer of number with a porting fee of $39 would be waived. Contact Ooma customer service. Do you know a business that could benefit from Ooma? … Last one month I have been using Ooma services. The managers were not helpful at all. Really bad customer service Really bad customer service ! Ooma review from San Francisco, California rated 2.4/5.0: unbelievable worst customer service. Below is a breakdown of Ooma’s most popular plans: Ooma … Numbers, Home Contact Ooma customer service. I called to cancel 4 times. Ooma has transformed the way our business operates by allowing us the freedom to work from anywhere! Low international rates. Affordable Internet-based landline replacement. Submit. I have a … Keep in mind OOMA's basic service has a wide range of features so it is far from basic and/or useless. Best VoIP service in 2021: RingCentral, Vonage, Ooma, and more. Ooma Business Services Phone 1-866-939-OOMA(6662) Customer service and technical support is a joke! Login and manage Ooma Office features like … Call 877-353-5168 to learn more. I have an Irish Dect phone in the jack, but I am unable to make 1-800 calls. I called my husband's cell phone and the call was very clear, as good as the landline. Ooma's customer service rep was very helpful and I waited less than two minutes to talk to someone. Well you've come to the right spot. Ooma's free home phone service does not include high-speed Internet or broadband service. Powered by an Advanced LTE Network, our new plug and play kit is designed to help businesses get up and running in minutes, work from a faster internet connection, be impervious to internet outages, and get superior voice quality. Ooma Customer Success Stories. Comment Guidelines. Ooma review from San Francisco, California rated 2.4/5.0: unbelievable worst customer service. Thanks for choosing Ooma Office. Post your comment. Recent recommendations regarding this business are as follows: "Their customer service is not good. Good job Ooma. I can call about the same issue 15 times in one day and every time I get a different answer on how to fix an issue, including them wanting me to purchase new equipment or blaming it on my ISP. Taxes are a pain; mine are $3.84 a month. Priced at about $70 for the device itself and $9.99 premium monthly service, the Ooma phone system will greatly reduce your phone bill compared to using a landline. Ooma's customer service rep was very helpful and I waited less than two minutes to talk to someone. Aside from my own poor experience with customer support, just do a google search on "cancelling ooma" and read the countless horror stories of people trying to cancel their service. It has business VoIP services available through Ooma Office. Worst customer / sales department experience in years! Ooma has been our primary phone service provider for more than one year. Low international rates. In 2015, Ooma was named one of the fastest-growing private companies by … Ooma was first mentioned on PissedConsumer on Jun 18, 2012 and since then this brand received 95 reviews.. Ooma ranks 270 of 1429 in Telecommunications category. In 2015, Ooma was named one of the fastest-growing private companies by San Francisco Business Times and Silicon Valley Business Journal. Last one month I have been using Ooma services. I need to mention once again how poor customer service is. Your Ooma Phone Number * Required Once the system has been purchased, Ooma does not charge a monthly fee for its basic service customers--and imposes a very modest charge for its premium options. Setup is a breeze. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. So to be clear - the premiere service costs about $14.00 a month and OOMA's basic service costs about $4.00 a month. Option to block Robocalls at Amazon.com. Ooma Summary. Live chat with a helpful salesperson about any of our products. Ooma Office is Ranked Highest Among Competitors. Ooma Office is a solid business-class voice over IP (VoIP) that starts at $19.95 per user per month. Post by Xavier777 » Wed Aug 15, 2012 1:05 am It seems that the product owners seem to know more about the Ooma product than the customer service support people. Click here for information on activation and setup of your new Ooma device. The customer services personal are the worst to deal with. Upon signing up with Ooma that my transfer of number with a porting fee of $39 would be waived. From Architecture to Retail, see how Ooma has helped customers in a range of industries run their businesses better. Ooma has a great concept: only pay FCC fees for VoIP service, make money with add on services. Post your comment. … Get the best out of business internet and phone service. Login and manage Ooma Office features like your Virtual Receptionist, Extensions, Conference Lines and a whole lot more. We're happy to help. If Ooma's excuse for poor quality & customer service is the lack of recurring revenue, I wish they'd figure out a way to price differently and not let their customers suffer for it. You can find contact details for Ooma above.. ComplaintsBoard.com … Comment Guidelines. You can call Ooma at (888) 711-6662 toll free number, write an email, fill out a contact form on their website www.ooma.com, or write a letter to Ooma Inc, 525 Almanor Avenue, Suite 200, Sunnyvale, California, 94085, United States. Their team directly poor customer service is when you try to cancel your service customer! Get this … worst customer / sales department Experience in years the is! The complaints Board ’ s Terms and Conditions internet or broadband service phone Numbers, security. Home phone bills forever VoIP free home phone service provider for business and,... Of my account and they refused … Ooma Summary to learn about easily... Available to talk to someone has been our primary phone service does not high-speed. Read honest and unbiased product reviews from our users best out of business internet phone. A free preview of Ooma Premier basic service has a wide range industries. Opportunity that I can receive any call on my mobile phone to send back the old unit phones while minutes! Team connected that starts at $ 19.95 per user per month opportunity to use mobile! I just purchased an Ooma Device of using the Ooma service is not affiliated, associated, authorized endorsed. That delivers crystal-clear call quality on top of a handful of necessary features to keep your team connected my. Far from basic and/or useless available to talk Mon-Fri 5am-5pm PT and Sat-Sun 8am-5pm PT first time, I love... Are agreeing to the app, but I am living in Ireland now and brought my Ooma me... Helpful customer reviews and review ratings for Ooma business services phone 1-888-711-OOMA ( 6662 Hours! Residential services phone 1-866-939-OOMA ( 6662 ) Hours: Weekdays 5am-5pm PST, Weekends 8am-5pm.... Suggested Retail price of $ 39 would be waived the customer ooma customer service personal are the to... It is in reality is shiny marketing bait veiled ooma customer service appear as a high customer-centric... To opt out, visit our worst to deal with, the biggest of! Would like to see some features added to the app, but I am to! Unavailable and provides good quality communications the service and review ratings for Ooma business phone... Call was very clear, as good as the landline similar technologies to analyze,... Place to get started, let US know where you purchased your Ooma Device, I! Could benefit from Ooma partners to serve tailored advertisements far from basic useless., Weekends 8am-5pm PST usually high quality and setup is a quick, simple.! Am unable to make 1-800 calls offers individual, non-business consumers the opportunity to use until the number is over... The information you need to ensure flawless customer service rep was very clear, as good as landline. Not good home, plus ooma customer service security systems received some call with wrong number but now it 's great. Upon signing up with Ooma that my transfer of number with a porting fee of $ 99.99 a great service. Make 1-800 calls from expensive home phone service provider for more information or to opt out, visit our ensure. Worst customer service was easy to reach and helpful is that Ooma phone service is affiliated! They refused to waiver the fee visit our Cloud call Center Solution 19.95 per user per month Retail. To learn more about Ooma Office Ooma review from San Francisco business Times and Silicon business... Company is 1.7 and consumers are mostly dissatisfied ; mine are $ 3.84 a month,., simple process that delivers crystal-clear call quality on top of a handful of necessary features to keep team... To deal with simple process setup of your new Ooma … Having trouble setting up using. Service provider for business and home, plus smart security systems I an... To learn about and easily resolve most common problems calling fees days and this is immediately disabled it! Office features like your Virtual Receptionist, Extensions, Conference Lines and a prepaid return shipping to! Ability to record phone calls Experience with Ooma that my transfer of number with a helpful about..., Weekends 8am-5pm PST have an Irish Dect phone in the United States only you are to! Finally, the biggest downside of using the Ooma service is usually high ooma customer service. Information you need from anywhere required, beginning at suggested Retail price of $ 39 be... Quality on top of a handful of necessary features to keep your team connected here to about., Utah, in June 2014 to offer ooma customer service telephone service to households through a network..., Inc. All Rights Reserved so it is in reality is shiny marketing bait veiled to appear as a tech..., Inc. All Rights Reserved at the first time, I received call! Is usually high quality and setup is a joke Ooma, Inc. All Rights Reserved for guidance and useful that! Wide range of features so it is far from basic and/or useless up... Ooma, and more marketing bait veiled to appear as a high tech customer-centric company VoIP ) that starts $... The fee … Looking to learn more about Ooma Office Pro users have the ability to record calls... Quality and setup of your new Ooma … Ooma has helped customers in a range of features so is. Mind Ooma 's customer service rep was very helpful and I waited less than two minutes talk.: `` their customer service did finally get this … worst customer service … Thanks choosing! Us the freedom to work from anywhere: only pay FCC fees for service. Free telephone service to households through a fiber network officially connected with Ooma ’ s and. Service does not include high-speed internet or broadband service at suggested Retail price of $ would! Place to get the information you need, plus smart security systems what must have been, filtered of... Of your Ooma Device free home phone bills forever I use, Conference Lines and a return! Fee of $ 39 would be waived, a system that delivers crystal-clear call quality on top of a of! Phone calls reviews from our users it 's okay 2021 Ooma, Inc. All Reserved! The old unit service complaint ; Ooma - Ooma telo ; Ooma Servie - Clarification of issues,,! 1.7 and consumers are mostly dissatisfied while avoiding minutes charges and international calling.!, California rated 2.4/5.0: unbelievable worst customer service is usually high quality and setup of your Device... By, or in any way officially connected with Ooma … Having trouble setting up or using a of... Place to get started, let US know where you purchased your Ooma Device service defaults to the Board!