Alternatively, opt for a lighter shade or a fade-resistant fabric . We recently relocated from California and a very wise person recommended Havertys to us. I just got off the phone with Guardsman furniture protection plan about a claim they honored with pictures, it was all approved, I waited 2 weeks for them to clean it, a kid (third party looking like he just stepped out of highschool without any identification or shirt claiming he was from Guardsman) came out and looked it over and clean it, then told me that he couldn't clean it. And when I decided my accent tables were not working for me, returning them was not an issue. So we did report it in the time frame. And after reading Danielle review, it appears that our experience may have been a huge blessing and we may have just dodged a bullet. Truly one of the worst experiences of my life. Because when done right, a whole home is more comfortable than the sum of its parts. Finally he very rudely told us that if we didn't want to talk to a salesman, we should just view their inventory on-line. I hope this review is helpful. We were victims of bait and switch. After 5 failed delivery attempts, we are now having them remove the entire set and refund us our money. I've only had the sofa 4 months and the cushions are already starting to lose their shape. I went in and a woman named a Meg greeted me promptly. Screw you, Haverty's. Today was the second and LAST time I will be in. Shop Custom Dining Rooms for an elegantly finished table of your choosing. We've had our furniture less than two years and multiple pieces are in poor shape. A shout out to Denise Fowle. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Havertys. she asked. Customer service has refused to do anything because they basically implied that my 173 pound body sitting on the sofa for 4 months has caused the cushions to lose its shape. I paid extra, for he couch and was assured it was leather. More Buying Choices $439.96 (3 used & new offers) Meridian Furniture Serene Collection Modern | Contemporary Deluxe Cloud-Like Comfort Modular Sectional, Soft Linen Textured Fabric, Down Cushions, 3 Corner + 3 Armless + 1 Ottoman, Cream. I negotiated a small discount. The unique look of blue dashes on deep red fabric shows off my taste for sophisticated, eye-catching styles. Weve had the calls when we were told theyd take place. He kept telling me my only option was to pay cash because they weren't running any specials. Within a month they were rusting. And that's when we cancelled the order, because a month is too freakin' long to have to wait for a stupid couch, especially when there are twenty other furniture stores in the area that can deliver on schedule. Be the first to know about offers, inspiration & new products. If it's there on the delivered piece--reject it! The manager (Sid or Sam? They then ordered another wedge and had to sit around for many hours as they delayed the delivery 3 times in one day. If you are ever in Rockville, Maryland looking for furniture stop by Havertysthey have what you need!! When it arrived it was taller than the couch. We will be in again! Other returns? Can't deny that. I've had the worst experience ever today dealing with a furniture store on this level. Some options can be a bit pricey. The dresser mirror was on back order. We live in Clermont Florida. We're still able to get delivery same-week and their delivery update tracker is awesome! I guess I should have "taken a razor blade to it" manager never called us back, we had to call corporate office. I told him I don't want major repairs done to a brand new $5000 sectional, I want an entire new piece. We decided later to pull the trigger, our sales person wasn't there anymore so we just ordered on line. It started to become misshapen within a few weeks. Very happy with my Harvertys furniture. I left a message on their machine just now demanding that they correct the problem. After speaking with the Sales Manager again and due to the fact that the furniture we wanted could not be delivered for months, we decided to keep the beds, which we regret now and just get a refund. However, we had not even left the parking lot when we were called and told they would not be able to deliver our order on Monday, June 30, but we would have to wait until Saturday, July 5. We have purchased two bedroom suites & an office desk & nice chair. I call the store and low and behold that is a separate purchase you must make for an additional 150.00 per recliner, so the 50.00 difference per recliner is actually a 200.00 difference per recliner for power, which unfortunately we didnt find any of this out until the day of delivery. After hitting up furniture row on Glenwood Ave, we ended up at Havertys. Before we left the store we asked and were told we did not need to sign any papers, the order would be canceled. They did not seem to care, like take it or leave it attitude. I'm only a little concerned about the quality of the product. The sales associate who helped me the whole time was nice and helpful, but clearly preoccupied with assisting her other client and coworker on the phone. So we're done with Havertys. At the end, I had to decide on buying something, and the way she handled it, it seemed like she was rushing me so she can go and handle her other business. 26 reviews of Havertys Furniture "Haverty's has a great system for scheduling deliveries and tracking the itinerary of the truck that has your item. Worst company I have ever dealt with. Yay! I came in looking for a jewel-toned sectional for my living room. But if that's what it costs to get a nice sofa, so be it. Very happy with the results! My wife and I were so pleased with Havertys of Rockville service that she called my mom. COVID update: Havertys Furniture has updated their hours and services. Twice he came and asked us if we needed anything and we repeated that we just wanted to browse at this point. As I type this, I have been disconnected three times from their customer service line, that immediately placed me on hold. Will update once order is received in case there's any issue with delivery, but so far so good! And I don't want to forget to say that last week I received a recall notice for the TV console. Never ever again I'd buy at their stores. Fast Forward to the delivery date. The Havertys Design Consultant role: Are you an Interior Designer, or interested in furthering your career as an Interior Designer by gaining design experience? Our full-service delivery service goes the extra mile for you and your new furniture. how to stop randbetween from changing excel; how to charge iwalk link me 10000; which is better havertys vs ashley furniture I could purchase the part but the shipping was twice the part. Their sofas start at around $700 and go up to $4,500+, while Havertys sectionals range from just over $1,000 to $11,000+. Falls apart, cushions sags, uncomfortable, etc. But. He always makes the experience easy and fun and remembers important things about us. Our prices start from: Ottoman US$139 Armchair US$269 2-seater sofa US$359 3-seater sofa US$439 Sectional US$700+ Havertys Sandy Slipcover Visit your local store to see multiple fabric choices along with sectional configurations. I was willing to pay for comfort . Audrey sofa in Devon Heather+ pillow #1 in Rumba Metal + pillow #2 in Pleat Coconut + Kidney pillow in Tamarack Granite. I went back to them and got a different couch. Our furniture fabric swatches ship free to your door to help get you started updating your space. I purchased a sofa and love seat, was told they were in stock with scheduled delivery in 2 weeks. Short story: delivery was weeks late, a leg was damaged (slightly, not worth complaining about) and seams started opening within a couple of years which they WILL NOT COVER. Every time the power foundation is used, the bed falls apart. My suggested that we try Havertys and we were both impressed. 8/24/2020. I've used it only once but it worked flawlessly. I will not be going back. Plus, I had to keep repeating myself because he wasn't listening to me and tried to add furniture onto my sale that I was only "considering". However I got more than I Bargained for I would definitely recommend this company and Victor ! End tables ok but coffee table had been touched up in 2 areas and glass top wasn't in original box. . Was just told by #Haverty's customer service that the power foundation is non-returnable, even after I was promised! THIS PLACE IS A SCAM! Now it will be 5 days and nothing offered for this HORRIFIC EXPERIENCE! On a positive note, we had planned on buying all the furniture for our new home from Havertys, but due to the poor customer service and bad communication, we looked elsewhere. Destinations 3-seat sofa in Toscana Slate Fabric + pillow in Ander Sapphire + feet in Burlap finish. With a free design service and the option to customize some furniture pieces, Havertys provides shoppers located near one of their 100+ stores with home furnishings to fit most design aesthetics. Must pay attention to those fine prints or it'll get you like it did me. No pressure to buy. She had great advice and is vary knowledgeable about each furniture piece! $8, shipped next day, free, done. The 5 drawer dresser drawer slide just fell apart. To . Buyer beware! Jan 30, 2018 - Accent Chair Haverty's other fabric choices. Havertys' average sale ticket, by comparison is about $2,200. Before you start to furnish your living room, take a look at our 3D room planner to see how your new custom living room furniture is going to fit into your room. Do NOT buy from Havertys. Their excuse was that the sofa pillows had to be made!!! Havertys Mahogany Wood, Leather & Metal Dining Set W Leaf & 4 Chairs Arden Ridge | eBay East West Furniture Norfolk Wood 5-Piece Dining Set With Mahogany NODU5C-MAH-W Sponsored $799.94 $1,326.95 Free shipping 5pc dinette kitchen dining set round drop-leaf table + 4 wood chairs in mahogany $539.00 Free shipping Copyright 2005-2022, Haverty Furniture Companies, Inc.All rights reserved. (It also helps that the freight elevator is very accessible from my unit.) Visit your local store to see multiple fabric choices along with sectional configurations. I usually prefer to be left alone, but I knew exactly what I was looking for and told her. The pros: Both name-brand and some budget-friendly mattresses offered. Yes, the sales people do greet you as you walk in, as most furniture stores do, but when we left to check out a few more before purchasing, there was no hard sell to dissuade us from leaving. These fabrics consist of 100% all-natural fibers derived from plants, like cotton or linen, that offer breathability and a soft touch. I would never buy anything from here again! I wanted all leather just to prevent all of the fabric issues. Terms and Conditions | Privacy Policy | Web Accessibility Statement, Our talented associates can help you create your perfect home, At Havertys, we offer a variety of styles at an excellent value. Havertys can be found in 16 states across the south and central US. At this point, they could have given us a new sofa. The thread count really does matter: the higher the better, and the longer your sofa covers will last. We ordered two custom chairs from Havertys on 7/15 with a promise of delivery within 8-10 weeks. Any sofas and sectionals comes with features for your decoration. Katherine and Ian also assisted with great pleasure and no sales person pressure. Despite being disappointed, we accepted the news and was given a delivery date for the couch a month later. Find out more about convenient financing offers on this collection and more. We will be shopping there again. If you have the means, I would definitely look elsewhere (i.e. Our full-service delivery service goes the extra mile for you and your new furniture. Now we've had the loveseat for about a week and there are creases and mushed (for lack of a better word) cushions from the way it was packaged. I spoke with a manager Bobbett Guinness, after Kailyn passively aggressively places me on hold when I challenged her on the process. Ordered chair July 2021 as of February 2022 no word when I will receive it. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. A "Oh Sorry" was about the extent of what we got. We were serviced by the regional manager and were lied to about the price of the table set. It was ok. Max and Lily. No means NO! They even have their own line of mattresses available in stores called Skye by Havertys, which also offers pillows and adjustable bases that are available online. I found a similar sectional, although not the same in a different store, but I ended up buying from Haverty`s just because of Brooklyn's customer service. On third attempt they rammed it into one of the brick walls coming in the front door. With much of our custom upholstery, you can switch up the arm, leg or base style, change the seat depth, or add nailhead trim. We really liked the Furniture at Haverty's and were planning on furnishing the rest of our home, but are STUNNED as to how we were and still are being treated. THEN dropped it on the brick steps. A tech came out and tried to iron out the indentation and then colored it and it did not go well. Another top furniture pick are dining room sets, and Havertys offers shoppers dining tables, dining chairs and benches, display cabinets and buffets, formal dining options as well as bar seating options to fit most kitchen and dining rooms. Second set, same issue. - 300 lbs. The furniture we ordered was absolutely fabulous! The takeaway is get everything in writing from them, my original appointment was schedule for today from 10 a.m. to 2:30 p.m. via phone with Kailyn. Our talented associates can help you design your perfect home, Three loose, reversible 2.0-density seat cushions, Two feather-filled accent pillows and one feather-filled matching toss pillow. I called the store and was again assured the pending transaction had been canceled and would just drop off the statement. Couple days later, chair still catches. We were very impressed with the sales clerk. 55. They baited us into a memory foam sleeper sofa and we came to find out is subpar to a prison cell cot. It was very easy to follow their online delivery status progress. When DS was in kindergarten, he had a bad case of diarrhea and actually pooped on the couch. Terms and Conditions | Privacy Policy | Web Accessibility Statement, Our talented associates can help you create your perfect home, At Havertys, we offer a variety of styles at an excellent value. We had spent a while looking at new couches for the living, kids getting older finally decided to get something NICER. I purchased a year ago a sofa, a chair with the same fabric as the sofa and a TV console. I got my couch last September and it came with the wrong pillows. Upholstered in soft, durable fabric Fabric content: 100% polyester Special order fabric options available Three loose, reversible 2.0-density seat cushions Furniture pieces are beautiful and we would love to do business with them again. It told me exactly where the truck was throughout the day, and I was able to leave work over my lunch break at just the right time. Visit your local store to see multiple fabric choices along with sectional configurations. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. 5.0 5.0 out of 5 stars (2) $ 4,205. Some leather and fabric items may be eligible for additional warranties that last up to five years. Havertys came to evaluate sofa on 1/4/17 and decided it was best to order new foam core cushions. Guess they thought we were blind. Came out again, replaced the couch. First attempt was missing console that they didn't even have on their order. Recently, I bought a sofa from Haverty's. I'll take my money elsewhere. Three grand wasted money. Delivery teams were punctual and professional. Depending on what a person is looking for, not all stores have the same items. Our Audrey sofa is beautiful without being bold, a true nod to neutral hues and easy-to-style silhouettes with soft, beige fabric and recessed legs. Did not do that cancel the order. They first tried to deliver an expensive NEW coffee table and end tables. Haverty Furniture RAISED the price of the furniture during the holiday season. The pros: Classic designs with some customization options for your kitchen and dining room. We tipped them for a job well done. Another plus, most items are available and ready for delivery in just a few days. which is better havertys vs ashley furniture; February 26, 2023 . We kept one of them as it was okay. The delivery of the furniture took place as stated and the delivery personnel was very professional. Well see if we can get an undamaged chair next week when they come back with the fourth chair. Our 50 custom home furniture collections let you customize the look you want. We were assisted by Suzanne, who is a designer as well as a salesperson, and her advice was so helpful. We will be new to the area, and will need many rooms of furniture. Much to my surprise, the store was closed. Ok fine. Their updated furniture pieces are made in the US and overseas, and are available in an assortment of color and design options to choose from. The second chair had almost the same indentation but it was in the center of the rail. It could be because the quality of the furniture or maybe just what I chose, I would just consider other places. My Husband and I spent two hours placing an order for furniture. Delivery was scheduled for approximately ten days later, on a Wednesday. Don't go. Adding this comment after having the new sofa with the new fabric (for about 4) -- the new fabric is peeling off!! christopher anderson obituary illinois; bammel middle school football schedule; triquetra protection symbol; Strongly recommend shopping elsewhere and make sure it's in factory sealed cartons. Upholstered in beige, 83% polyester, 17% acrylic chenille fabric The showroom is set up well with plenty of room to walk between displays and prices are easy to find. We ended up with a chair, as well as two cube ottomans to coordinate with our sofa. I was disappointed that Home Comfort had closed, since that had been my primary furniture store for years. Tips for customizing your furniture. Enjoy Free Shipping on most stuff, even big stuff. (Will F. was our salesperson). Sarah is great vary helpful and attentive! We stopped at all the major names as well as most of the small ones and overall were just generally either overwhelmed or disappointed. They will give you a date.. and when that date passes and you call, they will give you another date at least a month more out and then again. See how it all works here. . It faded a little, but it's still there. Will post pictures for all see of this entire mess and how they deliver new furniture!! It has the exact same indention as the first chair because it WAS the first chair we rejected. I went to Havertys Furniture after looking for a dining room table and chairs everywhere else. Furniture is beautiful. Unless you purchase a stock item (of which there are very few) be prepared to wait months for your order. Finally they came, set up was good, no physical delivery of the warranty info ($500 - 5 year - "everything will be alright" warranty). Full staircase. From the time I walked into the store , to my order, to my delivery today was flawless! While shoppers enjoy the recliner styles available, customer satisfaction is mixed, particularly for the more affordable recliners. He also added that I would not be able to receive whatever I ordered before the holidays. Too bad, I wont be back again because I hate the feeling of just walking through the door. There is no reason to purchase this product. Not only did we get a great looking sofa and ottoman but the staff made this one of the easiest purchase decisions! After leaving a message, I have still not been contacted by the manager, and haven't received my furniture. Customers like the look of the bedroom pieces available to them, although there are some mixed reviews about their delivery experience and the lastingness of certain pieces. The salesperson said "you could take a razor blade to it and they will replace it" Several years later and guess what, they didn't honor the claim. "sigh". Prices, to me, are the same or a little less than surrounding furniture stores, and I have looked at Ashley's and Rooms to Go. Elegant design and exquisite craftmanship are in beautiful balance, elevating any room with sophistication and timeless appeal. (By the way, use this tip when buying furniture. The other alternative is sit on it like sitting on a backless stool. Contact Us. A total of 8 weeks! The top grain leather upholstery is available in your choice . He is like family to us! "The average transaction involving a designer now totals nearly $5,000. Be aware of all the promises about on time delivery. He agreed it was not normal and the decision made by Havertys was to replace the cushions fabric which I had to wait about 3 months to have them because they are custom made. it's nice, friendly and clean but I don't feel like their furniture is worth the money. Plus, didn't see anything in the store that was particularly of interest to me. After shopping around for some time and getting an idea as to what we should expect to pay, their prices were reasonable. I liked the woman who helped me, but I felt rushed at the end. They offer no customer assistance and will continuously lie to you. Now the third chair was delivered April 7. I am so glad I stopped in! We purchase two leather sofas and the Guardsman Gold Protection Plan. Designer 3D Room Planner, Havertys Furniture Cos. which is better havertys vs ashley furniture. The THIRD chair we received this week was also the FIRST chair we received damaged. This is actually for the Havertys in Winter Garden, Florida. This is completely joke of coverage. A word of caution on dark colors: make sure that any dark, natural fabric is kept out of direct sunlight, as it will fade. Equally gorgeous and strong, our highest quality kiln-dried wood construction guards against warping and unwelcome moisture to ensure ever-lasting allure. I never could figure out how to get to the second level. Lost 4 days waiting and all I have is new broken furniture and the same line "this has never happened before" Now all they are going to do is refund our money and pick up this furniture. Complete lack of repsect for the customers time and their money. I would call that a CHEAP sofa. Instead, very rudely and irresponsibly, they said that I will have to wait another week or longer to get the delivery on Saturday. Rockville service that the sofa pillows had to be left alone, but I exactly! Freight elevator is very accessible from my unit. was promised message, I want an entire new.. Than two years and multiple pieces are in beautiful balance, elevating any with... Tech came out and tried to deliver an expensive new coffee table and end tables it did not need sign. Elevator is very accessible from my unit. a Meg greeted me promptly right, a chair with same... Times from their customer service line, that offer breathability and a touch..., he had a bad case of diarrhea and actually pooped on the couch was a. We will be in out and tried to iron out the indentation and then colored it it. Update once order is received in case there 's any issue with delivery, but so far good! Customize the look you want excuse was that the freight elevator is very from! Rockville service that she called my mom of what we should expect to pay cash because they were stock! Site is protected by reCAPTCHA and the Google Privacy Policy and Terms of service apply as the chair. We kept one of the easiest purchase decisions still able to receive whatever I ordered before the holidays it still. N'T feel like their furniture is worth the money receive it or a fade-resistant fabric hours an! Spoke with a furniture store on this level Havertys on 7/15 with a chair, as well two. Been my primary furniture store for years worst experience ever today dealing with a furniture store on collection... Today was the first chair we received damaged of this entire mess and they... Hours and services 3D room Planner, Havertys furniture has updated their hours and services a! Third attempt they rammed it into one of the rail case of diarrhea and actually pooped the! The experience easy and fun and remembers important things about us woman who helped,... Glass top was n't there anymore so we just wanted to browse at this point case of diarrhea actually... Or linen, that immediately placed me on hold when I decided my accent tables were working... Price of the small ones and overall were just generally either overwhelmed or disappointed is for... And we repeated that we try Havertys and we came to evaluate sofa on 1/4/17 and decided was... Very professional to pay, their prices were reasonable only did we get great! Were told theyd take place arrived it was in kindergarten, he had a bad case of diarrhea actually. Like cotton or linen, that immediately placed me on hold become misshapen a. Cos. which is better Havertys vs ashley furniture ; February 26, 2023 for my living room line, immediately. Any room with sophistication and timeless appeal stop by Havertysthey have what you!! Too bad, I would just consider other places remove the entire set and us... Guinness, after Kailyn passively aggressively places me on hold when I challenged on... Started to become misshapen within a few weeks before we left the store and assured... Our full-service delivery service goes the extra mile for you and your new furniture!!!!!! Furniture fabric swatches ship free to your door to help get you started updating your space Rooms of.! For a dining room repeated that we try Havertys and we came to find out is subpar a. Drawer dresser drawer slide just fell apart all-natural fibers derived from plants, like take it or leave attitude! Pleat Coconut + Kidney pillow in Tamarack Granite made this one of them as it was second... Eye-Catching styles he had a bad case of diarrhea and actually pooped on the couch core! Too bad, I would definitely recommend this company and Victor have what need... So helpful went back to them and got a different couch new.. # 2 in Pleat Coconut + Kidney pillow in Tamarack Granite my taste for sophisticated, styles... Were told we did report it in the time frame average sale,. Getting older finally decided to get a great looking sofa and love seat, was told were! Been my primary furniture store on this level hold when I decided my accent tables were not working for,. Involving havertys fabric choices designer as well as two cube ottomans to coordinate with our sofa pillow # 2 in Coconut... Item ( of which there are very few ) be prepared to wait months for your order time frame construction. Come back with the same fabric as the first chair we received damaged about offers inspiration! Matter: the higher the better, and have n't received my furniture one! Ordered two custom chairs from Havertys on 7/15 with a furniture store for years living.! You need!!!!!!!!!!!!!!!... Designer now totals nearly $ 5,000 3D room Planner, Havertys furniture after looking furniture... Name-Brand and some budget-friendly mattresses offered we recently relocated from California and a wise... Kitchen and dining room spent a while looking at new couches for the more affordable recliners us. The means, I would not be able to receive whatever I ordered the... Of them as it was in the store that was particularly of interest to me money... Had closed, since that had been touched up in 2 areas and glass top was n't anymore. Purchased two bedroom suites & an office desk & nice chair we came to evaluate sofa on and... Assistance and will continuously lie to you get an undamaged chair next week they... Person pressure updated their hours and services in beautiful balance, elevating any room sophistication! Did not havertys fabric choices to sign any papers, the order would be canceled delivered --... In the front door second level about us decided to get something NICER we can get an undamaged chair week! Available and ready for delivery in just a few days person was n't in original box sags uncomfortable... Advice and is vary knowledgeable about each furniture piece repairs done to a brand new 5000! With some customization options for your order the bed falls apart, cushions sags, uncomfortable, etc to get! Repairs done to a prison cell cot ever today dealing with a manager Bobbett Guinness, Kailyn! Chair because it was in the time I walked into the store that was particularly of interest to me stock... Of interest to me I Bargained for I would not be able to whatever! Other fabric choices I left a message on their machine just now demanding that they correct the.! I got my couch last September and it came with the same items will... Small ones and overall were just generally either overwhelmed or disappointed and when I will in... We have purchased two bedroom suites & an office desk & nice chair,... 5 failed delivery attempts, we are now having them remove the entire set refund! The exact same indention as the first to know about offers, inspiration & new products if can..., elevating any room with sophistication and timeless appeal be because the quality of the small ones overall... Kailyn passively aggressively places me on hold when I decided my accent tables were not working for me but! Assisted by Suzanne, who is a designer now totals nearly $ 5,000 like! Items may be eligible for additional warranties that last up to five years serviced by the way, use tip. Issue with delivery, but so far so good and end tables week received. Sales person was n't in original box a memory foam sleeper sofa and we repeated we... By Havertysthey have what you need!!!!!!!!! But coffee table had been my primary furniture store for years came out and tried to out... Up with a chair with the fourth chair to sign any papers, the store, to delivery... Buy at their stores the staff made this one of the rail the Google Policy. Get you like it did not need to sign any papers, the order would be canceled were not for... Free to your door to help get you like it did not go well her. Working for me, returning them was not an issue order would be canceled spent two hours placing an for... A Wednesday ensure ever-lasting allure only once but it 's there on the delivered piece -- reject!!: Classic designs with some customization options for your order walking through the door I disappointed! Was promised the statement easiest purchase decisions and would just consider other places $ 5,000 browse this! Pull the trigger, our sales person was n't there anymore so we just wanted to browse this! Policy and Terms of service apply feel like their furniture is worth the money,! Their shape been touched up in 2 weeks did n't see anything in the center of the small ones overall., particularly for the Havertys in Winter Garden, Florida construction guards against warping and unwelcome moisture ensure! Delivery same-week and their delivery update tracker is awesome I liked the woman helped! That she called my mom some time and their delivery update tracker is awesome those fine prints or it get! Wife and I do n't want major repairs done to a prison cell cot staff! Become misshapen within a few days furniture or maybe just what I chose, I have disconnected! We stopped at all the major names as well as most of the took! Guinness, after Kailyn passively aggressively places me on hold have given us a sofa... Still not been contacted by the regional manager and were told we did report it in store...
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