They will cut costs in any way possible regardless of how morally reprehensible. NorthSteppe Realty, Inc., 2016-Ohio-5901.] All content is posted anonymously by employees working at Northsteppe … These people are slum-lords. For all of these I made many maintenance requests, I called their maintenance phone number, tried making emergency maintenance requests and we even wrote up a legal document and sent it to them (mostly because of the bugs). The company is completely dishonest and will take weeks to fix any issue. A perfect example of their half-measure strategies is how when we complained of purple/black mold around our heating/AC units they came and spray painted over it to "stop the growth" and gave us a dehumidifier. Sounds like sound economical reasoning right? Parking out back on rocks costs $300 and when we moved in there wasn't even a light in the back; it took 6-7 maintenance requests to get that installed. Specialties: NorthSteppe Realty specializes in offering housing options across Columbus, including The Ohio State University, Victorian Village, German Village, the Short North, Clintonville, Hilliard and … I was across town when I got the call. NorthSteppe Realty has provided dependable urban living in Columbus for thirty years and counting. North Steppe Realty is a Construction company located in P.O. The house got broken into and they told us they would replace the front doors with new, solid, all-wooden doors (the old ones had a glass pane in the middle) and after the police left they cancelled that request. -We're paying extra for a washer and dryer, but it was hooked up a month late. North Steppe Realty is located at 1944 N. High St. in Columbus. Additionally, these deceitful scammers place outrageous charges quietly on our bill all the time. The apartments in Neil Manor are large, but in severe disrepair. Our friendly leasing staff is there for you all year long, and they are looking forward to spending each lease term with our valued residents. Please call our office 614 … Property Management in Columbus, OH. Let me repeat: DO NOT RENT FROM NORTH STEPPE!! Instead of trying to ensure the safety of their tenants they denied our request for a security system or new doors (There were already cameras installed around the house but they weren't activated, which of course NorthSteppe also refused to do). I regret ever signing a lease with these scammers and I hope soon these scummy, negligent, and neglectful individuals are exposed for the liars they truly are. Since it is campus they can charge whatever they want, so we paid a ridiculous amount to live in a hell hole.Since we had heard rumors about the houses not being prepared, we called prior to our move in date to confirm that our house would be ready. Reviews (614) 299-4110 Website. As I've explained, north steppe won't even honor a LEGALLY BINDING CONTRACT, something even more criminal than some fine print scheme. Tenants can talk to the right people for the job every time. *Please read before leasing with Northsteppe Realty*My roommates and I moved into our townhouse back in August. IN THE COURT OF APPEALS OF OHIO TENTH APPELLATE DISTRICT Rachel Timoneri, : Plaintiff-Appellee, : No. My bathroom light switch does not work correctly and no as come to look at that after 3 requests. by NorthSteppe Realty, Inc. THE most poorly run real estate company in Columbus, Ohio. They are fairly relaxed group, and sometimes a little disjointed, Incompetent Staff, Unprofessional Management, Fraudulent security deposit deductions, and violation of their own lease terms. At the office, we asked the receptionist to double check that our appointment was in the system and call the relator who was scheduled to meet us. The ""Realtors"" are a bunch of college students who don't have any idea what they are doing and lost our move in damages sheet. I Pointed out that according to our LEASE (legally binding contract) these fees were bogus and ad hoc in nature. … We called the emergency maintenance line several times and left several messages. … I had the severe displeasure of renting from North Steppe for one hellish year. They did not clean as promised in the lease. They know that they can get away with this stuff because they have taken advantage of students in the past. For those whom are going to be renting in the future around realize that not many college students will be writing reviews on how good their landlord was. The office is run by unprofessional and incompetent staff. It was easy doing business with these guys. ... During office hours… We had several issues, included NorthSteppe trying to get us out of our house prior to the lease term. With over 30 years of experience, … Share it on your social network to get the word out! The people working there are very young and lacking in customer service. When they showed us the place, they told us that normally it went for $1500, but since no one wanted it, they had to move it to $1000. BBB Rating and Accreditation information may be delayed up to a week. I returned home to find molded drywall all over the entryway, water still on the floor, and everything in the entryway closet was completely destroyed. Northsteppe promised they would have a contractor consolidate the utilities to 1 meter within two months; it has now been 10 months and nothing has changed. NorthSteppe's special offer on new rentals from today till 7-31-17. Horrible maintenance service. If you need any further proof of the outright poor job that they do taking care of their tenant's requests, come by some time and see our duct taped screens that they gave us when, after we moved in we realized that all of the windows in the upstairs bedrooms had no screens. They brought people to tour our house 6 times without any prior notice, many times early in the morning. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. We didn't have screens on most of our windows for the entire year. There's nothing positive about Northsteppe. NorthSteppe Realty 1 Cayuga Professional Center Ithaca, NY El Paseo I & II Rancho Santa Margarita, CA The DSCR tests for the property failed to achieve a minimum DSCR of 1.00 for the period ending … As you can see from all the other issues, it's a double edged sword. Who are the utility providers? Buy a reliable thermometer and take pictures of it periodically as proof of their laps in their duties. Definitely recommend. We have a nice, newly renovated apartment that we're paying quite a bit extra for, and NorthSteppe just won't do anything about our maintenance requests. See BBB rating, reviews, complaints, & more. Get directions, reviews and information for North Steppe Realty in Columbus, OH. This system is jacked, everyone hates this company! We are very clean people and became even cleaner after the bugs started appearing, but nothing worked. Maintenance was very speedy, NorthSteppe Realty has gone above and beyond as a rental office. I have not heard one positive thing from others who have rented from this company. We waited around at the property for around 15 minutes after our scheduled time before losing patience. The maintenance and housekeeping crew are generally nice and helpful people but you are never given a time frame for when they will arrive at your unit. Let NorthSteppe Realty and Property management assist you in finding a quality OSU area student rental or home within the Columbus, Central and University District area. It took them a month to give us blinds for our living room, so that was a little concerning having everyone able to look into our apartment. North Steppe Realty was founded in 1995, and is located at 10 E 17th Ave in Columbus. About:NorthSteppe Realty specializes in offering housing options across Columbus, including The Ohio State University, Victorian Village, German Village, the Short North, Clintonville, Hilliard and Westerville. You will be ripped off in every way. When I confronted the person doing the walk through about it he was rude and lied, saying ""We called each of your phones to notify you."" Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services. Not only that, they were charging us on the back end for water and the village we live in was charging us as well. Check out nearby places on a map. Rent is way too high and many of their properties have fixed utility rates that I'm sure work in their favor. We moved to our place in October, and two months after our lease began, they started contacting us about showings for other prospective tenants. At this point I should have taken them to court since late rent payments were being reported on my credit score when I paid rent on time every month. We moved in August, we had no hot water in our bathroom sink. I think that they are not allowing tenants a reasonable amount of time to decide if their unit is fit to be renewed, thus allowing themselves to not have to make repairs that may only be an issue in Winter or Spring. We got our deposit back today and $900 had been taken out of it for damages, all of which were pre-existing. The receptionist claimed that "since she's not here she must be there". My suggestion, DO NOT RENT FROM NORTHSTEPPE. This is the absolute worst company I have ever dealt with. EVER. Please refer to your lease as to what your responsible are. In my opinion, Northsteppe is taking advantage of a systematic issue here, because of the high demand for apartments close to campus. For instance, my friends had their windows replaced as part of their. There was a steep staircase with no railing whatsoever and it took 11 maintenance requests and 6 weeks of waiting to just get that installed. And you will be astounded how often you have to call them / submit maintenance requests. Don't ever rent from this company. That same day emailed the office telling them we needed the lease finalized ASAP and they emailed me back telling me it was done a couple days ago, a blatant lie. None of that happened. View 703 homes for sale in German Village, take real estate virtual tours & browse MLS listings in Columbus, OH at realtor.com®. They know full well the real problem is condensation and dripping water from un-insulated pipes but won't actually fix it.Anytime you call the office you are going to be speaking with an apathetic, terse representative who has NO interest in customer service. The heating costs were almost twice as much as we were quoted (RUBS budgeting system grossly underestimated). The staff has always been friendly and accommodating in all my experiences. They seem to never get the phone, they are very slow at returning … The electric and gas bills to our house were set up on 4 separate meters which we were forced to pay a fee for each one every month. We did not do that, nor was it like that the night before and the picture was taken at 6 am. Unfortunately for the renters, the properties are all actually falling apart. When I rented through Buckeye last year our basement leaked and it took 4 weeks for them just to put a dehumidifier down there that did not do anything. This is the Northsteppe Realty company profile. It took them 3+ visits to our property to break the screens they had (that didn't fit our windows) and duct tape them into place. My experience with NorthSteppe Realty was by far the worst I've had so far with any leasing company or landlord. I ended up figuring out where the water heaters were in the basement of my apartment complex and turned them on myself. They didn’t salt the stairs or shovel during winter.Overall they’re unprofessional and negligent to the upkeep of their apartments. We are a small staff of people who work each day to take care of your issues and needs, and our maintenance staff has been acclaimed for speedy service. "This is the real NorthSteppe realty!" I called four times throughout the day and no one answered at the office. Search for other Real Estate Management in Columbus on The Real Yellow Pages®. There were many problems with this apartment. We emailed inquiring about two two bedroom properties. Michael is the broker of NorthSteppe Realty, and the great-great grandson of Thomas Ewing Miller. Another instance our air conditioning broke due to it being so old and Northsteppe assured us they would come fix it the following day. Please contact the business for updated hours/services due to the COVID-19 advisory. 6 reviews, contact details and business hours of NorthSteppe Realty at 10 E 17th Ave, Columbus, OH. I have rented through NorthSteppe for the past 2 years and prior to that rented through Buckeye Real Estate and Hometeam Properties. Of course I thought the questionable and criminal activity would stop there, NOPE Moved out of apartment, did not to a walk through. -In the lease, for some reason, it says that NorthSteppe is required to have all window coverings (the blinds) up in a certain amount of time (it was around a week i believe). MOST unfriendly and unhelpful people on the planet. 0/5 stars if I could rate it that low. Find any other company possible. My roommate from California had all of her stuff here and had to pay for hotel rooms and truck storage. The houses are in terrible condition with many broken amenities. When we moved in the house was filthy, cracks everywhere, paint chipping, and none of the doors locked. . Getting the check in the mail was a different story. This company is all about profit. They don't even honor the print they put on paper. Finally, we left and decided to stop by their office on our way home. See 1 tip from 40 visitors to North Steppe Realty. Don't ever rent; or for that matter, do business with this company. They have a responsibility to keep your apartment at a livable level of heat as your landlords. Charged $130 for carpets that needed to be cleaned, when we had them professionally cleaned and handed over the receipt. The office staff were always very courteous, but nothing ever seemed to be at all organized or well managed. The apartment was beautiful. I suggest referring to the Ohio Revised Code (landlord tenant act). To top it off they show my apartment all the time even though I still have plenty of time to renew and my lease is not up for six months. Also, one of our bedrooms upstairs gets almost no heat and feels as though it is poorly insulated, so we wanted to make sure that our utility bills weren't too high after a month of winter before we decided if we would renew. Maintenance was a HUGE issue. We are leasing it for $1060 a month. But it's been 4 months now, and nothing has been done. Like this review? I rented here while attending Ohio State University. As unfortunate as the situation already was, they never fixed the toilet but rather just patched the ceiling to make it look fixed, so the entire situation repeated itself a couple months later. History Established in 1986. If you rent from them and you have radiator heating, plan on sending your rent check straight to escrow as soon as it gets cold in your apartment. I encourage anyone to never lease with NorthSteppe and to encourage anyone else you know to do the same. DO NOT RENT FROM NORTH STEPPE! All they had done was hang our coats in the bathroom and pile wet shoes in the tub. The ""emergency"" maintenance guy came knocking on our door 4 DAYS later. They will put in new appliances and fixtures to entice you but beware. The only reason I gave them 1 star was because they made it incredibly easy to get a place. I agree that if I fail to place the appropriate … The staff is extremely rude and don’t seem to value their tenants whatsoever. Our company was founded in 1986, and since then we have established a community of student-based patrons throughout the OSU campus area. Northsteppe demanded that if the renewal wasn't signed and returned by November 9th that our apartment would go on the market. When we requested pictures of the trash, we were provided a picture of the city trash can spilled over on the sidewalk in front of our house. Our living room was sinking into the ground, as the foundation was heavily damaged, and as a result, incredibly drafty. Never again. I've heard the company is under fire for some energy scheme, but students signed on for that in the lease and it's their fault for not reading the fine print. I had a neighbor couple that had some domestic violence incidents and this company didn’t respond when i asked for intervention after contacting the police 3 separate times. Look up the law suit filed against them in 2006.They take old, falling apart properties and glue them together enough to rent out. On September 15th we were sent an offer to renew our lease. I never received heat. NorthSteppe Realty CAMPUS HOUSING AT OSU. They lost our monthly rent checks twice and charged late fees from our security deposit. I would not recommend doing business at all with these people, as your stress and anxiety levels will be so high because you will never be comfortable in your own home! She herself admitted fees were not in the lease, still refused to take off fees. We've had a leak in our roof all year which they have ""fixed"" multiple times. We removed all NorthSteppe properties off of our potential rent list, then decided to write this review. I got in touch with their representative, who gave me multiple references so I could check with current tenants in the building, all of who had great things to say about their apartments and the service they’ve received from the company, that’s is my experience as well. It was huge and the walls were so thick we were never disturbed. Any time we had any problems we had to call the emergency line because if we tried any other means of communication they would not respond.We made improvements to the shambly house, including building a pantry in the closet, and converting a bathtub into a shower. In March, we came home in the evening to our apartment smelling like gas. The day before viewing they left me a message stating one of the properties was not actually available, but I needed to call and confirm the appointment. I've had a terrible experience with Northsteppe. In one instance, we were charged for "trash cleanup". We called the manager of North Steppe to confirm that money would not be taken out of our deposit because we left the house in better condition than which we found it and he agreed. Office in Columbus, OH. North Steppe used this as an opportunity to charge thousands of dollars on my account for things as ridiculous as a brand new refrigerator. I attempted to contact NorthSteppe twice, but again no answer. If I were a college student again looking for a place by OSU, never EVER rent from NorthSteppe. I have had absolutely no issues with maintenance, and the office actually has called me to check if the work was actually done. (Which is really terrible since there is no power in the bathroom when the switch off.) Drop by our leasing office at 1946 North High Street, Columbus, Ohio 43201 EMAIL US Or call us at 614.299.4110 A holding fee must be paid to reserve any apartment; first come, first served. Majority of the charges are fake (example on mine was a $50 yard labor fee) When asked what this charge, as well as a few others were for, no explanation could be given. They fixed the hole over 2 weeks later. Air conditioning in the summer, forget it! It appears that the company is run by college freshman in an attempt to save money; a reflection of the service you’ll get if you decide to lease with them. Before signing a lease with North Steppe read the reviews below and – although my interactions with the company had all gone well– felt concerned. Tenants are responsible for putting the utilities in their name prior to moving in. Obviously my roommates and I weren't going to renew our lease with them so they had to show our house to potential leasees. Air Supply Heating & Air Conditioning Inc. Menu & Reservations Make … Additional information is available at www.northsteppe.com or by contacting Michael Stickney at (614) 299-4110. She then claimed to have gone to the wrong property first and have only shown up 5 minutes late for our appointment. I, sometimes turn on my stove for some heat in my apartment. I have been renting from them for 16 months and they still have not done the repairs I was promised when I moved in. This scholarship fund is to … Box 82355, Columbus, Ohio, United States. On top of that, the "free" washer and dryer was hooked up to OUR water and electric. North Steppe Realty is every negative stereotype about landlords you’ve ever heard made into an ugly reality. The only reason her and I are warm in my apartment is because my mother purchased me a space heater for christmas. Over the years, our property count has spread to almost every reach of the campus area, providing students with many options for housing that are flexible to their regions of study. I wish I would have been more active before then. All other marks contained herein are the property of their respective owners. NorthSteppe Realty Inc 1946 N High Street, Columbus, Ohio 43201 will need to be listed as an additional insured. If any company doesn't deserve to exist, it's this one. BBB accredited since 8/20/2009. The people working there are very young and lacking in customer service. $500 OFF FIRST FULL MONTH'S RENT The poky parade discount! Now, months later, they have yet to show to fix it. But if I had to use one word to describe North Steppe, the first thing that comes to my mind is. Staff refused to help me and made me talk to the accountant (totally unprofessional by the way) who was rude and confrontational, refused to take off fees. 18 were here. The business is run off of college students needing a property near campus that are completely taken advantage of. Real Estate Management, Real Estate Consultants. The living room was painted yellow when we moved in and they charged us $200 to repaint when we moved out. With that in mind, Northsteppe places every damage on the renter and has the worst possible maintenance crew. Whether on campus by the banks of the Olentangy or through the brick laden streets of Victorian, … All these people care about are money. more NorthSteppe Realty specializes in offering housing options across Columbus, including The Ohio State University, Victorian Village, German Village, the Short North, Clintonville, Hilliard and Westerville. Charged me multiple times for bogus fees, subtracted them from my rent payment, then claimed I was late on rent. I consider myself to be a pretty tolerant and rational person. After receiving this, we called and were finally able to set up an appointment to tour two properties. When i moved in during summer the central air didn’t work. We ended up suing for damages and deposit because they never returned correspondence. The person on the other line was very unhelpful and said "whatever date your lease says, it will be ready by then" clearly she did not check. They are a huge rip-off and I think the staff pockets money for their over-done tans. Their office is open during weekends which is a huge convenience. Dumpy, old, and falling apart apartments and horrible customer service in the office. I have been renting from this company for less than a year and already know I won't be renewing my lease. NorthSteppe has specialized in Ohio State University housing and rental apartments near OSU for students since 1986. I agree to have the appropriate utilities placed in the name of one of the tenants at the above address by my/our move in date. Find Reviews, Ratings, Directions, Business Hours, Contact … BEWARE. Their email response was a generic email that said only one of the locations was available (even though all online sources had them posted as available for next school year) but included a large list of properties with 3+ bedrooms at prices far out of our budget. My roommate and I were very interested in viewing a few properties owned by NorthSteppe for the 2017 school year. NorthSteppe has specialized in Ohio State University housing and rental apartments near OSU for students since 1986. Worst landlords ever. The list goes on and on folks but I'm sure you've gotten the message by now.TLDR: DO NOT, UNDER ANY CIRCUMSTANCES, LEASE WITH THIS COMPANY. They insisted that we sign a lease renewal agreement to stop the intrusions into our home, but they were bumping up the rent $500. When it was hooked up, they ripped holes in my bathroom ceiling and instead of coming back to fix them in a week, like I was told, it took them 3 months to cover the exposed wiring. While moving out, we took every precaution to get back as much of our security deposit as possible, and before we were done cleaning, we came back to find our door dislodged and all of our cleaning supplies missing. Upon calling the office, they said that if we didn't ask for our stuff back that we were ""guaranteed"" our whole security deposit. Horrible people to work with. Tried to give us one from 5 years ago and said they would find it and e-mail us ours, which never happened. My location was awesome and the building itself was really nice. I started doing these things, but only when it got really cold. They promised to be there the following morning but simply lied and never showed up. Last minute chose to lease with this company as they were the only company around campus with available apartments (go figure). 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Find reviews, contact details and business hours of NorthSteppe Realty campus at! Bugs, but that does n't deserve to exist, it 's this one special on! Without any prior notice, many times early in the building ) also have a northsteppe realty hours to keep apartment... The wrong property first and have only shown up 5 minutes late for our appointment paint chipping and... Bleaching and disinfecting everything before moving in still refused to take off.! This stuff because they made it incredibly easy to get the word out basement of my apartment in! Linda Stickney Foundation and nothing has been done from North Steppe Realty is located 1944.
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