How to ride … Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit! Just check to make sure the license plate number matches and you're all set to board! Via is an on-demand, shared ride service that picks up multiple passengers heading in the same direction, keeping rides affordable and little more than the cost of public transit! discounts may apply. Via Customer Support – Via Phone Number Customer Support Hotline. How can we help? The Company that Cares. It's easy to find the best routes wherever you are, and our tools let you adjust difficulty and start location. Monday to Friday, 6AM to 12AM and Saturdays and Sundays 8AM to 10PM, customers in the service zones can book a seat in a shared vehicle to or from Metro and Metrolink Stations in areas of North Hollywood, El Monte, and Compton. The best way to identify your Via-cle is by checking the license plate number displayed in your app and in the notifications you receive from us. ", 1-week Manhattan 24/7 ViaPass – $89 + tax, 4-week Manhattan 24/7  ViaPass - $289 + tax, 4- week Manhattan Commuter ViaPass - $239 + tax, is activated when you take your first ride*, Additional fees apply for +1s (additional passengers), Cancellations and No Shows are charged at $3 each, Free and/or discounted rides are limited to a total of 4 per day, is only valid for rides within NYC. Via is an easy, fast, convenient and smart way to get around. Trips follow specific routes on a consistent basis, resulting in less downtime, and fewer miles on your car. Note: Interstate rides to/from Newark International Airport are not charged any tax. Via is available in three service zones: North Hollywood, El Monte, and Compton. Before you ride, head to the app "Menu" and "Ride Credit," and select how much you'd like to buy. Close. Since Via operates as a shared-ride service, it is busiest during commute hours, so the passengers tend to be of a regular (non-drunk) variety that are simply trying to get to and … Shared Taxi fares are calculated using the meter. New York Users (Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Airport Service): Your fare will be based on how far you go, when you ride, and the number of +1s in your party. There are no surcharges for +1s on Private Rides, however if you’re traveling with a large group of 5 or more that requires a larger vehicle, you may be charged a bit extra. This is due to the fact that as soon as a request enters the system, the car assigned will be rerouted to accommodate the pick up, so it can end up adding a slight detour to not just the driver but also the existing passengers in the vehicle. In Chicago, it's $3.95. Ways people move around the world. Rides with more than a +1 will not be eligible for Shared Taxi proposals. We do not accept pre-paid debit cards. Set your pick-up location and add your destination and address. Shared Taxi trips are excluded from any ViaPass discount. Customers with disabilities, including those with service animals, wheelchairs, or other mobility aids or who need additional assistance to board or alight, can request on-demand rides in the app or with the call center. Via is the new smart, affordable & easy way to get around your city. Check your app to find the exact pickup spot! ViaPass holders are prohibited from booking a ride on behalf of another person or party. Copy the HTML code here. Service fee as low as 10%. You'll see the option to leave no tip, 15%, 20% or a custom amount. for Apple It's on-demand transit using an app and just $5 plus tax/ride anywhere we go. Via is the new smart, affordable & easy way to get around your city. Hi there! Once your account is created, book a ride using the Smartphone App OR by calling (916) 318 - 5101. Do I have to wear a mask to take a Via? Fares are subject to applicable tolls - the cost of tolls will be distributed between the booking parties on board. Via reserves the right to deactivate any ViaPass it determines to be used in violation of these terms, with immediate effect, and without refunds. Want to track your vehicle while you wait? Via reserves the right to cancel this offer or modify its terms at any time. Once you've purchased a pass, you can adjust this by heading to "Menu" - "ViaPass" and clicking the small blue arrow at the bottom of the screen that says “Auto renew is activated.” You can then turn auto-renew on or off for the ViaPass. Your fare will be based on how far you go, when you ride, and the number of +1s in your party. For pickups for rides going to Metro stations, you may be asked to walk a short distance to your pickup location. When your car arrives, we'll send you another text to let you know! Sometimes, the app will give you the address or business name at your pick-up spot to help you find it. While tipping is not required, you are welcome to tip directly in your app either during or after your ride. Once the ride is booked, the app will show you the driver's name, the car's make and model, the license plate number and the driver's expected time of arrival. If we find another party headed your way, we’ll seamlessly match you and you’ll save 40% on any shared portions of your trip! As of May 16, Via has an expanded zone in El Monte to connect with more riders. You'll seamlessly share your ride … Interstate rides to/from Newark International Airport are not charged any tax. This pricing applies to standard shared Via rides, ViaExpress, Private Rides, and airport rides. Shared Taxi trips are excluded from any ViaPass discount. Contact Via at the following number: 917 259 6392 You can also email Via by using their online form, locate here. Each individually purchased ViaPass is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass). Once you've reached your destination, you'll have the opportunity to rate your driver on a scale from 1 to 5 stars. Request a Lyft ride in a web browser on your phone, tablet, or laptop – no app download required. BerlKönig service to temporarily shift focus to provide free and exclusive use by healthcare workers until April 19 24 March 2020 (BERLIN)- ViaVan, Europe's leader in public mobility … You can adjust the tip amount any time before your drop-off. Starting today, you can sign into the ViaPartner App & drive with Via DC. What if I'm late - will the driver wait for me. The easiest way to ride with Via is by using the ViaPass. This will include the license plate number, the sign number that the Via will be displaying, as well as the type of car.When the Via-cle is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). (You will see a $0 charge for each of your first five rides once you request a ride. We do not generate any profits on these taxes which are 100% passed to the State of New York. As we are a corner-to-corner service, your actual pick-up spot may differ from where you asked to be picked up. No more hailing cabs from the curb! >>. Actual prices for rides and scheduled rides … Ride With Via Posted January 29th, 2019 Metro and Foothill Transit have partnered with Via to provide shared, on-demand rides to or from the El Monte Station. Via is an easy, fast, convenient and smart way to get around. For ViaPass riders, the tip will be calculated based on the potential total cost sans subscription. About Ride with Via. Great news! You can also enable our auto-refill feature and ensure your credit is topped up when you're running low! Please note, there are no additional costs for +1s on private rides. Select cities also offer private rides, as well as direct door-to-door transportation. As of May 16, Via has an expanded zone in El Monte to connect with more riders. Ride with Via; Menu; Welcome to #TeamVia! As used herein, “Manhattan” excludes Marble Hill, Roosevelt Island, Randalls Island, and Ward Island. Starting TODAY, Via NYC is available 24 hours a day, 7 days a week We ️ our $5 fares and we know you do too, so you'll continue to ride for just $5 in Manhattan during commuting hours. You can Via in NYC, Washington D.C., & Chicago. Make sure you’re at the pick-up spot when the vehicle arrives! Starting TODAY, Via NYC is available 24 hours a day, 7 days a week We ️ our $5 fares and we know you do too, so you'll continue to ride for just $5 in Manhattan during commuting hours. Please note, there are no additional costs for +1s on private rides, however if you’re traveling with a large group of 5 or more (possible in NYC only) that requires a larger vehicle, you may be charged a bit extra. You’ll also receive a 40% discount on the starting meter fare ($2.50), which will be charged to both parties on board. After you book a ride, the app will display the pick-up location where the vehicle will meet you. You can also tap the "1 Passenger" tab above the place pins to add riders. The ViaPass is activated at the time you take your first ride, not at time of purchase, except when an election has been made to auto-renew a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. Sign Up Now! While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra. NY State Sales tax applies to all rides paid for with pre-purchased ride credit or those charged directly to your credit card on file. Additionally, if you have a really great ride please let us know by rating your driver and leaving feedback in the app, or sending us a note about what made him or her great. You won’t see ViaExpress on every ride, but any time our wicked smart algorithm finds a ViaExpress route, we’ll show you that option in the app. Can I request a specific time for my pick up? Download the You can set up a Business Profile in the app under Menu - Billing. After a ride has been booked, you can cancel it by selecting the "Cancel Ride" option, at the bottom of your phone screen. Search metro.net, The Source, and El Pasajero, COVID-19:Metro has adjusted service in response to COVID-19 and face coverings are required on all buses and trains. You'll be able to switch between your Business and Personal profile when booking a ride. ! Can children ride with Via Jersey City? 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