PennyMac To serve you better, please enter the information below to validate your record with us. Yes. An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. Fifth Third Bank No payments will be made to individual applicants. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). Equal Opportunity Employer and Service Provider. The information you provide in your application will help us determine the most appropriate way to assist you. 5 $59,350 $4,887.50 The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. You should send an email to espintake@npimemphis.org with the following information: Total number of residents in arrears greater than $100, Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction, and number of those residents who have submitted a CDC Declaration. Volunteer Mortgage Loan Servicing (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center MHA will publicly advertise when the waiting list re-opens. Program Overview. Union Bank Community Loan Servicing endobj 2. Altra Federal Credit Union Home address: please list the address where you currently reside. Memphis, TN 38103 Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. Citizens Bank and Trust of Grainger County If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Shellpoint Mortgage Servicing COVID-19 Emergency Rental Assistance Program. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. Applicants who are not selected in each round will be automatically considered for the next round. Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. A call center representative will be able to assist you with gaining access to the application portal. YOUR LANDLORD'S EMAIL The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). Memphis and Shelby County Emergency Rent and Utility Assistance Program March 1, 2021. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Threatening Letter from Landlord or Letter about owing Back Rent Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Choose request online for immediate access to your transcripts. Figure Lending Specialized Loan Servicing (901) 415-2790. www.home901.org. You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. 1 0 obj Eligible households can receive up to $1000 once per program year. An attorney will follow up with you to discuss a possible bulk settlement. Can I complete and submit the application on my own? Interfirst Mortgage Company Congregate sites are listed here. Knoxville Habitat for Humanity Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. https://thda.org/help-for-renters-section-8/covidrentrelief. You will have access to the last several years of taxes filed. Qualification- During this stage the documentation that you have uploaded will be reviewed for completeness. You may view the status of your application on the TNHAF application portal or contact a call center representative at 855-890-8073 to obtain a status update. Sortis Financial, Inc. Lakeview Loan Servicing The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. 609-490-4550. Renasant Bank Ascend Federal Credit UnionBank The application should be completed in a timely manner. Landlords must also agree to inspections of the unit covered by the program. LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. Covington, TN38019 P.O. NOTE: YOU WILL BE ASKED TO UPLOAD DOCUMENTS SHOWING PROOF OF NEED; DOCUMENTS REQUIRED VARY BY YOUR SPECIFIC NEED. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. The weighted selection process will equitably select a pool of recipients of future rent. The online application is also available in Spanish. Bank of America MHA . These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. 910 Vance Avenue Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. Box 3130 Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. How will the City/County learn from the impact of the program? Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. Memphis, TN 38126 At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). We suggest completing this as soon as possible in the process. ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Anxiety and stress are on the rise as more and more families suffer from job loss, isolation, and the fear of contracting the virus and how to care for their families. Incomplete applications will not be submitted for processing or review. Who are the current partners assisting the City and County with this program? To apply for congregate meals,complete an application in person at the site nearest you. If you need assistance in completing your application, please contact the call center at 855-890-8073. Payments will be processed within14 business days of selection. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. PNC Bank, National Association Cardinal Financial Company MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. You may also choose your wage and income transcripts from the same year if you do not have already have those. Arvest Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence. 2021 Tax Form (beginning when portal opens) Call 211 for information about office hours at a location near you. Select Portfolio Servicing, Inc. Job Loss Letter Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. Other details and the form agreement is available at home901.org/covid-resources at the Landlord Information link. If you do not respond to notices of scheduled appointments or, any notice is returned to MHA as undeliverable, your familys name will be removed from the waiting list. What conditions are required of landlords who accept payments? The call center hours are Monday through Friday 7am to 7pm CST. Fairway Independent Mortgage Corporation Haga clic en "Download Application Form" para imprimir la solicitud que aparece a continuacin o envela por correo a 1188 Minna Place, Memphis, TN 38104. "CLICK HERE" to print the application belowor mail to 1188 Minna Place, Memphis, TN 38104. Chosen applicants' payments will be processed as soon as possible. Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. Land Home Financial Servicers NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MOST RECENT MLGW BILL IS ALSO REQUIRED. U.S. Bank MHA also does not send out emails requesting payments. A limited number of applicants may be able to receive up to three months of future rental assistance. **Invalid** What if Im a landlord with multiple tenants who are in need of assistance? Towne Mortgage Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. No payments will be made to individual applicants. Click here to see this service (BH-3800.7000) and related services within the Service Tree. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. Dont respond alone. Memphis, TN 38103 NOTE: APPLICANTS CAN ONLY APPLY FOR THE PROGRAM ONE TIME; AT-RISK TENANTS WILL BE PRIORITIZED; THEN A RANDOM SELECTION PROCESS WILL PROMOTE EQUALITY AND ACCESS TO RESOURCES FOR AS MANY PERSONS AS POSSIBLE. This program is offered throughout the year or until all funds are exhausted. MHA does not accept money to move anyone ahead of others on their Housing Choice Voucher waiting list. Citizens Savings Bank and Trust In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. Please call the TNHAF call center at 855-890-8073. Guild Mortgage Company For assistance, you can reach the call center at 855-890-8073. Deadline Ext. There will be multiple rounds for this program. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Community Bank of Mississippi To receive legal representation, you must have an eviction court case. Monitoring- Files in this stage may be selected for a Quality Control review. The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. What is the process for applying as a landlord? You must be delinquent on your mortgage. Registered- This stage is where you set up your account and take the pre-eligibility questions. Suite 1075 2 0 obj Is it possible to receive future rent through the program? AHP Servicing TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? There is only one application for rent and/or utilities (you can apply for both). loanDepot.com, LLC Mid America Mortgage What conditions are required of landlords who accept payments? Hay un buzn disponible en este lugar. As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help at any time (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). If you are seeking to apply for the THDA Rent Assistance Program, please apply at https://thda.org/help-for-renters-section-8/covidrentreliefhere. Synovus Bank Payments will be made directly to MLGW or to landlords. First Community Bank <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> If you have ALL of the above, you qualify for Regular Assistance. Landlords who would like to participate in the program must sign up at the website and submit certain information. Supreme Lending The areas with complete covereage are listed in black. If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. MHAs Housing Choice Voucher Program (HCVP) waiting list is currently closed and is not accepting applications at this time. Memphis, TN 38105. 3. ESP IS HERE! Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. At MIFA, we believe everyone deserves independence, dignity, and hope. ServiceMac, LLC <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. Hope Federal Credit Union Enterprise Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) We all know accidents happen, but how we respond matters most. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. This form is not an application for Emergency Rental Assistance. American Neighborhood Mortgage Acceptance Company Farm Credit Mid America There are many opportunities to learn from this program as we implement future forms of rental assistance. 4 $54,950 $4,525.00 Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. Para asistencia en espanol por favor comuniquese con Latino Memphis. New American Funding If the servicer is not currently participating, we will reach out to them to invite them to participate. Past Due Utility bill showing your name and utility account number (most recent) All Rights Reserved. GDP Properties A drop box is available at this location. ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. *If your mortgage servicer is not listed, please go ahead and apply. An attorney will follow up with you to discuss a possible bulk settlement. Yes. Si tu idioma preferido es el espaol, accede a nuestra aplicacin aqu. r~B? Commercial Bank Tenants facing an eviction or a utility cut off will receive first priority. Ruoff Mortgage Company Copyright @ 2020 Shelby County Community Services Agency. THE PROGRAM IS ONLY OPEN TO RENTERS (NOT HOMEOWNERS) IN SHELBY COUNTY WHO CAN SHOW PROOF OF BEING FINANCIALLY IMPACTED BY COVID-19. Yes. Welcome Home Memphis shares housing resources Holston Habitat for Humanity of Kingsport The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Caliber Home Loans You must consent to mediation. },:$o6Wb_Yb/9dQhF)[ ru{uYv^3*xLR\i7 veLn)5eAt)@U:u4:ZRumK7 FR|_4KZ1RwwW5.W?JlZQG,h1lBJ^@j{w%{06[jjwRp` Closing- Once the application has been approved for assistance you will be moved to the closing stage. Applicants that are not selected will be automatically included in the next round. You will be asked during the application process which one you wish to apply for. Knoxville TVA Employees Credit Union Applicants will not be able to apply more than one time. However, you must have applied for LIHEAP in the same program year. For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. Program Overview. Not everyone will receive future rent. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. Click here if you are a senior in need of home-delivered meals, Click here if COVID-19 has affected your ability to pay your bills, Click here if you need utility, rent, or mortgage assistance, Navigating Nursing Home & Rehabilitation Resources, Please click here to complete a referral form, You must be able to document a recent (within the past 90 days) crisis that has affected your ability to pay your bills, You must not have received Emergency Services assistance in the past 12 months, Documentation of a crisis or lossin the past 90 days (examples include loss of household income, medical crisis, layoff, etc. looking to rent or buy, there are resources to support you. Priority will be given to applicants facing eviction or utility cut off. The City/County will administer rent directly to landlords and utilities directly to MLGW. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST, With more than 35 years of experience serving housing authorities across the nation, Nan McKay and Associates (NMA) is widely known as the gold standard for performance excellence in the public housing and affordable housing industry. Welcome Home Memphis shares housing resources with families throughout the city of Memphis. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. Funds are not paid directly to homeowners. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Gibson Co. Habitat for Humanity New Day Mortgage What is the process for applying as a landlord? If you agree, select the date and add your signature below. (901) 432-4663, Rural Service Office An attorney will follow up with you to discuss a possible bulk settlement. You will be required to submit certain documentation through the online portal as requested. PHH Para completar la solicitud en espaol, haga clic aqu. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . Mr. Cooper Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Celink ), For utility assistance, your MLGW cutoff notice, For rent or mortgage assistance, your lease or mortgage statement indicating past due balance. SWBC While some tenants who request assistance will be paired with a free attorney or an eviction counselor, not all who submit this form can receive assistance due to the high demand. Wintrust Mortgage. 4. A rolling, random selection process will promote equality and access to resources for as many people as possible. NewRez, LLC Nations Direct Mortgage LLC Learn more here, Copyright 2023 NMA Portal. First Citizens Bank and Trust A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. Utilities Cut off notice if you have one Landlords must also agree to inspections of the unit covered by the program. Dont respond alone. If we are unable to provide assistance at this time, we will notify you via email. Unemployment benefits document or other document showing reduction in income due to COVID-19 Utility help is available for ONLY renters who meet the other eligibility criteria. Bank of Tennessee Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications, 8/31/22;CJC Rent; CJC Utility;MSCERA;Home 901. expand your family, our resources support from stages A to Z. LoanCare, LLC These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). This form is not an application for Emergency Rental Assistance. The reason for this validation step is to prevent automated spam submissions. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? option value="first-commerce">First Commerce Bank Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. Note submitted on application explaining your unique hardship circumstances Appalachian Community Federal Credit Union Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. You may customize the display of services below. Is it possible to receive future rent through the program? CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. Churchill Mortgage SNAP or EBT Papers, WIC papers, Commodity Papers or Other Public Assistance Programs The request for additional documentation will include the submission deadline. For assistance, you can reach the call center at 855-890-8073. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. Who are the current partners assisting the City and County with this program? TNHAF payments are delivered directly to the servicer and/or approved entities for qualified housing related expenses.
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