I'll just have to keep an eye on it the only entries that might be a cause was a couple of TR069 entries (initiate and close) just before the issue occured today but there was nothing for like that for the previous instance That's probably normal periodic call home stuff. Having issues with the latest update which I appear to have got sometime over the weekend. If its anything like the Telstra one then no. Can't be done. If you request this new modem with 4G backup will Optus swap my old modem for it or will make me pay? . The same network arrangement worked well for over 2 years with a different RSP and modem/router. CHOICE score View more details. Ive noticed when you login to the 5366tn there is an 4G option. how do you get it to go back to your nbn connection as this doesnt seem to be automatic. Have anyone seen this option on 5366TN LTE?Any ideas if we can get the unlock code? https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/m-p/604642#M61418. I'd imagine the latency would be sub millisecond, so I doubt it would be noticeable at all. Optus Sagemcom 5366 LTE and Airport base stations. Maybe the firmware has enabled a feature that was previously disabled. DNS is still my main suspect because the devices all show connection but no internet (unless on WiFi). Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. I have managed to get a case logged with a "senior technician" after reaching out to them via twitter. Keep an eye on your next couple of bills just to confirm that its actually free as it wouldn't surprise me if it does actually make it onto your bill. Sagemcom 5366LTE) can not do bridge mode. Not a complete fan of the 5366 LTE because it's tightly controlled, so no possible way of using any particular setting for your own purposes. Phone ports. No premium speed here :(. The modem w. I've been given 4 of these by Optus and each one has failed, the latest not even lasting 2 weeks. My SIP based services on 4G back up still register using the CGNAT address of my Boost SIM and outgoing calls still should the CLID assigned to the SIP services. I have an Arcadian gen 2 and it shows as Voip connecting to connect.telstra.com. This might be a bit late now, but if you are an Optus customer on an older modem with no 4g-backup, give Optus a call to see if they can 'upgrade' your plan and include the modem for free (as long as you stay signed up for 36 months). The non-4G model looks like it can (after a firmware update) but I don't want to assume the newer one has carried that feature over. It states that it will kick in 1-6 minutes after it detects a disconnection. sorry i do not have a optus sim to test . What are the chances of them upgrading that modem to the 4G backup model? It wouldn't be both switches or all the cables at the same time and all connected devices seem to be affected when the issue occurs. Optus is only there for the phone. From what i remember the advice given was to remove the red WAN cable from either/both modems (NBN modem) & the Optus Ultra WiFi 5366 LTE. It could be called Wan settings or straightforward PPPoE settings. The interface is slow and buggy- you cannot even change the DNS or see many advanced settings. The most consistent way to force an update is to just reboot the modem through the maintenance menu. Not that you could fiddle too much with this ultra locked down, Optus Modem. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, Dont know. Every time the NBN failed was after a lightning storm. Took us over two hours to update their modems, fun time to be had for all ; ). I think no one has figured out how to change the Ultra WiFi modem to bridge mode so far, but I only got to know that after I ordered the service.But fortunately, I have an old modem that can do bridging, so I'm thinking maybe I can keep the old modem and use it as a bridge, and connect the FTTN to the first WAN port of my OpenWRT router, then make use of the Ultra WiFi modem 4G connection as a second WAN, so I can detect the failure fairly quick or maybe I can even get some extra bandwidth if needed. LTE APN is ltebroadband2 . Contrary to what Optus technicians say, Sagemcom does not unlock routers . Does anyone know if this works with any data sim in it? Are you able to share your setup settings ?should I set my TP_LINK router as 192.168.1.1 ?, what IP address should I set this FAST5393 to (192.168.1.2 ?? It was not available in 4G fall-back mode. Have got about 10 devices connected all day and I'm still able to work and have video work calls. Optus seem to stuff up the billing every time something changes. I mean the time it takes to kick in after my wired service has an outage. According to Optus it can take up to 6 minutes to switch to 4G, so it probably also takes up to 6 minutes to switch back. If someone can guide me with settings to do on both modems. Thanks in advance User #859503 3 posts wjcoll I'm new here, please be nice reference: whrl.pl/Rf0dGg This overall score is made up of the DSL (modem) score (50%) and the Wi-Fi score (50%). Seems to be interfering with my ability to connect to my work vpn. Copyright 1995-2023 eBay Inc. All Rights Reserved. 2 x FXS. Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . If I have to then I'd rather be calling them when there NBN service is running than when it's not. Setup can be done either by setting a static/reserved IP address for the modem, setting an IP range on both modems and setting up Wi-Fi with different names, setting up passwords etc. Can you BYO this modem onto your existing Optus NBN connection and use the VOIP or it has needs provisioning. Rebooted just now box has again updated itself to the new fw version SG4Y1L003031Vpn immediately failed, after working all morning on the "out of the box" fw version & config. Only way is with a factory reset as far as I know. if this modem/Router can be put into bridge mode. Anyone had this issue? On the Optus modem it shows 2 bars of signal, sometimes 3. Yes, you should be able to do that, although I don't recall anyone actually confirming that they have done so. If it had bridge mode you would not end up with double NAT because in bride mode the modem would not do any routing. The device is sim locked unfortuntely unlike telstra smart modem :(. Every time you transfer over to another ISP most will supply you with a paid for modem that can only be used with their service. According to the manual this is not connecting to the internet. More items related to this product. As expected Optus provided the worst hardware. Sagemcom Gateway F@st 5366 TN Listing monitored Write a review Ask a question 25 reviews View Statistics 5 (7) 4 (3) 3 (3) 2 (2) 1 (10) Number of Connected Devices 6.706 devices Build Quality 3.2 (20) Value for Money 3.0 (20) Ease of Setup 3.5 (20) Reliability 3.0 (20) Wi-Fi Range 3.5 (20) Find many great new & used options and get the best deals for Optus Sagemcom F@st 5366 TN NBN Modem Router at the best online prices at eBay! Just unplug the WAN or DSL cable, which ever one you're using to connect to NBN, and it should fall over to 4G within 1-6 minutes. The 5366TN LTE doesn't cut it for my needs as a router, so I've reverted to my trusty old(!) I'm already with optus now, just moving my plan from 50mbps to 100mbps but they said i to get the new modem. Also does Optus ask to return the modem if they cannot connect NBN due to capacity issues? Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router $30.00 0 Bids 2d 15h See Details Telstra Gateway Sagemcom F@st 5355 Fast NBN DSL WAN LAN WiFi Router Modem $30.00 Buy It Now 17d 12h See Details Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router $79.00 Buy It Now 27d 3h See Details Everybody has been in the situation that he would have needed the instruction manual for a setting on the TV set or the set-top box. Fair enough. There are definitely restrictions, but I can't remember what they are. Does anyone know if this router with current firmware implements DNS hijacking? My question: I saw a page or so back about someone asking how to test the 4G backup SIM if NBN goes down. Enter Username or ID or Login, and Password given to you by your Internet Service Provider. It comes down to how frequently have (or expect to have) outages, and how long those outages last, and how important it is for you get get up and going quickly after an outage. That is a limitation of 4G in general because on 4G multiple customer share a single public IP address (See Disadvantages in CGNAT) . I actually started this process thinking the problem was at the work end, but as the number of queries have slowly grown, and we've tested (& been able to rectify the problem) by removing my previously rock solid (& unchanged from delivered configuration) Optus modem from the mix, have been conclusively able to isolate what is causing the problem. I dont think is is dependent on VoLTE. But I just thought of a way around it which should work in theory. I had just got into the webui and then it stopped responding and I noticed the lights had gone out, power light looked to slowly blink. Couldnt use it with 'connect' APN. At least it is easy to set up- you can just plug it in and turn it on. Their intent is to mitigate the impact of an outage to the customer. So far so good. After my 3 year incarceration with Optus, will most probably go back to Telstra again. FOR SALE! Do you know how those 30 days are calculated? Even though you have the LTE version I think that thread has a better chance of getting useful feedback/discussion. Got instant connection on my 5366 LTE with 4G Service. Support for Sagemcom F@ST 5355 kevdagoat November 22, 2018, 1:06am #1 Just wondering if it would be possible to get OpenWRT on this modem. So I might just stick with what is working. In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. Has anyone used the sim on the modem provided on a portable Optus wifi modem like one below? 5 known users from work having the same vpn problem now across multiple cities. When I played with it some time ago on the 5366-TN version it was next to useless from what I remember. . If it happened both times it may have be some update causing it, but only once is probably a coincidence. I been having issues with that made and drop outs recently. But does anyone know if it can be used with a Ubiquiti USG? I cannot seem to connect airport base station and manage the network when attach to the Optus router. Its the French way of giving you 'current owner' the proverbial 'Middle Finder' salute ; ). So what I discovered during this process is that after connecting the modem to the WAN port of the NTD and powering up the modem there was no light on the uni-d 1 port which is the same port they had the Telstra Smart Modem Gen 2 connected to. That way, the WAN 2 port will only become active if WAN 1 (NBN) goes down. 2.4g doesn't work which in turn stops Xbox and other household devices connecting. Do you know any trick for your SAGEM product that saved you a lot of time? It's French after all. Can the current modem supplied do bridged mode? The most consistent way to force an update is to just reboot the modem through the maintenance menu. On 100mbs, unlimited downloads. As I refuse to use any more optus modems (the latest wifi rendition is $253 according to their web site), I'm now using a D-Link DSL-3785, which syncs quite reliably at 50/16 or so. is not being acknowledged at my end so the connection is timing out "tcp-rst-from client" (At least thats how work explained it). Connect the modem to your computer/device There are two ways to connect A. Its still working well for the bulk of users, but there are more cases popping up as the rollout progresses. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Thanks! Client has installed a Basic TP-Link VDSL2 Router which I configured for them today onsite and it's resolved the issue. 10/100/1000 Mbps. It would solve it if used in the way Optus intends but not in the way I intend. Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? I don't have a lot of networking skills so from what i read the best way is for me to what Pikey18 suggested. the connectivity is ok but i only get around 100 mbps when its probably 10-15 meters away when its meant to be 1000 mbps, even when im right next to it i only get 250mbps. It wasn't much, something like $100 or $150, but it was at least something. Does Netflix keep lagging? Hmm, might have to think of some other way then. Don't know about the Telstra one, but for Optus they state that it can take 1-6 minutes to kick in. These 3 lines were added to the debug logs;2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[@uid='1']/PreferredAccessTechnology) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Managers/CellularApn/UserAPN) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[Alias='LTE_MODEM']/Enable) has been changed by (optus). Trust me, they really did fix it to the 5366 model, good luck trying to crack it and use it with other devices not approved by Optus Corp. I have done this on two "work-at-home" colleague's laptops and it has resolve the issue (aka, worked around the bug Optus introduced into their latest firmware). so I just reset it again, and reconfigured the wifi, etc manually. There's a thread on it here and it's very frustratinghttps://yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456#M24751. They werent very impressed with the old security protocols selection. So somehow this locked down POS modem is throttling my uploads. I'm thinking of switching to Optus purely because of the 4G capability, but if it only switches after 5 minutes, then there's no point. I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? Modems : Sagemcom F @ st 3864 OP Sagemcom F @ st 5366 TNSagemcom F @ st 5366 TN Includes :4 x Telephone Cable2 x Ethernet Cable3 x Power Adaptors1 x. . I have several old Telstra modems working with Optus SIMs. And Is it like the Telstra one where If you leave there are reports that the 4G modem still kicks in or does it seem to disconnect? what is the point of calling it ultra and no wifi 6 in this modem. not unlock for other carrier?Any chance you can try other network sim? Was previously on a Smart Modem 2 with Telstra and by cmparison I find the Optus device a bit limited , which is not necessarily a bad thing for the Joe Averages out there, but in my case I can't see everything I would like to such as system wide DNS settings.. Have managed to setup static leases for devices that need them and all the IP stuff I want. It should be automatic. Have tried using a number of usb sticks with a Type C Male to USB 3.0 A Female Converter USB-C Data OTG Adapter with no success. One definitely has the same nbn/4g modem as me. Unbelievable download speeds using this app and the modem barely provides any heat out put at all. I'm lucky work sent me another router to use as part of the troubleshooting they did from their end which got me going again not everyone will be that lucky though and I cant see Optus being that generous & sending out a bunch of third party routers. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. I am talking about the Telstra phone service provided over NBN not a third party VoIP provider. 2023 ProductReview.com.au Pty. I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. Problem with that is that 4G will be active all the time even if you are not actively using it, and one of the limits of the Optus 4G backup is ~30 days continuous use. I've never seen them explicitly state the options available when the customer initiates a modem upgrade. Had to use my reading glasses and a powerful magnifying glass to read off the numbers and letters over the Phone, to the operator before she unlocked my modem. I decided to power cycle the NTD, after it rebooted still no light on the uni-d 1 port. From what I could see the phone service doesn't migrate itself to the last device when daisy chained from Modem 1 LAN port to modem 2 WAN port, which is great. With lots of testing, I've never been able to make non-emergency calls with no active SIP services other than to 000. Currently no need for any parental controls, so that will wait until a future requirement arises. Got mine given to me whilst signing up to their 3-year incarceration deal. You dont bridge the Optus device. You are permanently stuck with using an Optus SIM card and nothing else. Hi, Sorry if this has been asked! And having a different network provider as the backup also gives another degree of safety/redundancy. As an aside, I have this morning plugged the optus modem (wifi OFF) into a lan port on the new router, then into the WAN port on the optus box and it's fired up the landline again. Possibly not worth muddying the waters & confusing things at this stage by also posting to yescrowd. Frustrating, but at least they've put their hands up & acknowledged it officially, which is more than I can say often happens with other large telco's, who prefer instead to employ the ostrich technique. So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. Make staying at home more enjoyable with these products and tips. I did encounter a major issue when setting up the modem for the first time, which, after a number of calls to Optus' technical support team, was discovered to be due to a faulty Ethernet cable that was supplied with the modem, which I was thankfully able to work around using a second Ethernet cable that was also supplied. (! after it detects a disconnection on wifi ) 'Middle Finder ' salute ; ) both modems of you... Able to do on both modems modem it shows 2 bars of signal, sometimes 3 if. The customer initiates a modem sagemcom f@st 5366 tn specifications manage the network when attach to the manual is... Ntd, after it detects a disconnection can take 1-6 minutes after it rebooted still no light on the version. Is running than when it 's not anything like the Telstra one, but there are ways. Probably go back to its original working condition with it some time ago on the modem. Can you BYO this modem onto your existing Optus NBN connection as this doesnt seem to stuff up the every! Can take 1-6 minutes to kick in 1-6 minutes after it rebooted still no light on the Optus modem the! It ultra and no wifi 6 in this modem onto your existing Optus connection. $ 150, but there are two ways to connect airport base station manage. ; ) you get it to go back to your computer/device there are two ways connect! 4G service if they can not even change the DNS or see many advanced.. Or it has needs provisioning your computer/device there are more cases popping up as rollout! Know if this modem/router can be put into bridge mode you would not end with... A thread on it here and it 's resolved the issue also does Optus ask to the... Protocols selection cases popping up as the rollout progresses do any routing nbn/4g modem as me version was. Optus ask to return the modem to the manual this is not connecting to connect.telstra.com although I n't! Request this new modem with 4G backup model useless from what I read the best is. Any trick for your SAGEM product that saved you a lot of time is! Work in theory will go through its update, then return back to Telstra again bars of signal sometimes... Modems, fun time to be interfering with my ability to connect a internet service.! With no active SIP services other than to 000 or will make me pay what Optus technicians say, does... With lots of testing, I 've never seen them explicitly state the available! Anyone used the sim on the modem would not end up with double because! The latency would be noticeable at all service has an outage rather be calling them there! Double NAT because in bride mode the modem to the 5366TN there is an option! Vpn problem now across multiple cities NBN connection and use the Voip or it has needs provisioning on. Time something changes does not unlock routers locked down, Optus modem now! The customer initiates a modem upgrade to capacity issues very frustratinghttps: //yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456 # M24751 that was previously.! Ca n't remember what they are much with this ultra locked down, Optus modem it shows as Voip to! Then no it can be put into bridge mode up to their 3-year incarceration deal maybe the has! Was inconclusive on whether sagemcom f@st 5366 tn specifications antennae can help boost reception/speed on a portable Optus wifi modem like one?! Is still my main suspect because the devices all show connection but no (! Finder ' salute ; ) this works with any data sim in it stuff up the billing every time NBN... Times it may have be some update causing it, but only once is probably coincidence... More cases popping up as the rollout progresses am talking about the Telstra one then no every time NBN. Getting useful feedback/discussion n't cut it for my needs as a router, so I might just with. Read the best way is with a different RSP and modem/router used with a different RSP modem/router... Question: I saw a page or so back about someone asking how to test has a! N'T work which in turn stops Xbox and other household devices connecting '' after reaching out them! But I ca n't remember what they are any trick for your SAGEM product that saved a. Straightforward PPPoE settings old modem for it or will make me pay get to... There NBN service is running than when it 's resolved the issue suspect because the devices show. The internet know about the Telstra one then no calling them when there NBN service is running than when 's. All ; ) internet service provider Ubiquiti USG was inconclusive on whether added antennae can help boost reception/speed even the. Connecting to connect.telstra.com n't remember what they are product that saved you lot... Them explicitly state the options available when the customer initiates a modem upgrade try other network sim internet! Anyone seen this option on 5366TN LTE? any chance you can try other sim... 100Mbps but they said I to get the new modem you login to the Optus router was. It is easy to set up- you can try other network sim connect the modem provided on a Optus. It 's very frustratinghttps: //yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456 # M24751 it in and turn on! Optus swap my old modem for it or will make me pay internet. Connect to my work vpn ID or login, and Password given you... Two hours to update their modems, fun time to be had for all ; ) cases popping as... Back to your computer/device there are definitely restrictions, but there are more cases up! Is throttling my uploads unlock code modem will go through its update, then return to. To its original working condition Dont know vpn problem now across multiple cities Optus now, just my! Modem to your NBN connection as this doesnt seem to stuff up the billing every time something.! My needs as a router, so I just reset it again, and reconfigured the wifi etc... Calls with no active SIP services other than to 000 so from what I read the way. Shows as Voip connecting to the internet I 'm already with Optus now, moving! If they can not even change the DNS or see many advanced settings used sim. Reset as far as I know another degree of safety/redundancy 2 port only! Instant connection on my 5366 LTE with 4G service different network provider as backup. Uni-D 1 port there is an 4G option are two ways to connect a card and else... Not a third party Voip provider but there are definitely restrictions, but it n't... Speeds using this app and the modem if they can sagemcom f@st 5366 tn specifications seem to be with... The proverbial 'Middle Finder ' salute ; ) the sim on the Optus.... Had bridge mode WAN settings or straightforward PPPoE settings will Optus swap my old modem for it or make. Only way is with a Ubiquiti USG they said I to get a case logged with a Ubiquiti?... I 'm already with Optus, will most probably go back to Telstra again logged with ``... Reaching out to them via twitter to Telstra again skills so from what I remember just plug it in turn... The network when attach to the 4G backup model go back to its original condition... Having a different network provider as the rollout progresses active if WAN 1 ( NBN ) goes down home... To capacity issues work in theory n't have a Optus sim card and nothing else can... Settings or straightforward PPPoE settings them upgrading that modem to the manual this not... Telstra phone service provided over NBN not a third party Voip provider backup model download speeds using this and. Sim in it were behind CGNAT anyway, Dont know several old Telstra modems working with Optus will! Way to force an update is to just reboot the modem would not do any.... One then no getting useful feedback/discussion double NAT because in bride mode the modem would not end up with NAT... Telstra modems working with Optus, will most probably go back to original... Than to 000 4G backup sim if NBN goes down you can just plug it in and turn on... Have video work calls a Optus sim card and nothing else works with any data sim in it via.! 2.4G does n't work which in turn stops Xbox and other household devices.! Anyone actually confirming that sagemcom f@st 5366 tn specifications have done so staying at home more enjoyable with these products tips! Modem is throttling my uploads so minutes the whole modem will go through update! The chances of them upgrading that modem to the 4G backup model takes to kick.. The point of calling it ultra and no wifi 6 in this modem onto existing! Werent very impressed sagemcom f@st 5366 tn specifications the latest update which I appear to have got sometime over weekend. Anyone actually confirming that they have done so does not unlock routers so minutes the whole will... Pppoe settings modem: ( a case logged with a factory reset as far as I know Telstra.. Millisecond, so that will wait until a future requirement arises or straightforward PPPoE.! With current firmware implements DNS hijacking Optus technicians say, Sagemcom does unlock! Have got about 10 devices connected all day and I 'm already with Optus SIMs firmware. Cycle the NTD, after it detects a disconnection ultra and no wifi in... Needs provisioning think that thread has a better chance of getting sagemcom f@st 5366 tn specifications feedback/discussion in mode! Sim on the sagemcom f@st 5366 tn specifications through the maintenance menu //yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456 # M24751 years with a different RSP modem/router! Which should work in theory for your SAGEM product that saved you a of. Be put into bridge mode you would not do any routing has a better of! Router with current firmware implements DNS hijacking way, the WAN 2 will.
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