Do you know what this job is doing and your responsibility? After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Shocking company! It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. Let DoNotPay wait on hold for you. We make a daily difference to our 15 million customers by Go to similar: Manager jobs Not ideal for a job considered an entry role. Now this house my name and theirs too. I had to prepare a presentation and task. Hi, I'm sorry you're continuing to receive contact after the survey has already been carried out. a) Initial Question I've requested your details through Trustpilot and will get in touch once we have them.Thanks. WikiJob 2007-2023. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. Working Hours. Common stages of the interview process at Thames Water according to 97 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Hi, I'm sorry there's been some confusion, with an additional account having been created for you. Specialised programmes require a relevant degree qualification in that specific field. Followed by a tour of the premises. I had to prepare a presentation and task. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Seemed less about professionalism, more about level-headedness. ( disability) This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. So they've been happy to take my money but not apply it to my account. Rubbish planning team, who consistently fob you off with lies, who thinks customers are a joke. List examples of when you have had to meet simultaneous deadlines. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Thames Water Utilities Limited Registered in England and Wales. Anonymous Interview Candidate in London, England, I applied online. I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. If I could give no star I would . The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Do you have any commitment to avoid you from the working shift? Specialised programmes require a relevant degree qualification in that specific field. The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. Do you have National Insurance No.? It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. What kind of passport you're having? A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. What did you learn? So I STILL HAVE A PROBLEM! Sit back and relax while we do the work. My favourite question was being asked to describe a time I'd gone rogue at work. DoNotPay has proven to be a useful ally when it comes to getting good service. We also ensure all reviews are published without moderation. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. The start date will be xxxxx, is it ok for you? Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs. WebDevelop your career with Thames Water Apprenticeships play a key role in our success delivering life's essential service to our customers. Trying to get a human agent through those endless queues and listening to that soul-crushing hold music is enough to fray even the most resilient nerves. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. It is a certainty that candidates will be asked about career progression during the interview process. They will be expected to research as much as possible and be prepared to answer questions. c) further interview Q WebPreparation for Thames Water's Recruitment Process. What is your salary expectation for this role? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Closing: I'll pass your interview summary and CV to my manager. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. What was your latest salary? Most U.K. consumers have spent a cumulative number of days on hold when trying to connect with customer care services. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. In return, those employees will receive access to a community, rather than just a job, with voluntary work and self-development all encouraged frequently. Therefore, expect to see 2. Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. We have been prioritising leak repairs to ensure these are fixed as quickly as possible, so it would be good to have further details on this one in particular. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. The presentation was on our idea of what projects we'd be working on. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. It goes against our guidelines to offer incentives for reviews. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. WebBeckton Sewage Treatment Works. Get answers to your biggest company The only company that wasn't cooperating with my financial issues during the pandemic. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. If you can have a unique take on some of them, they will be impressed. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. My favourite question was being asked to describe a time I'd gone rogue at work. Who are we? Using DoNotPay, you can contact Thames Water representatives quickly to get your problems sorted out or a refund for money owed. Thanks, ZERO STARS SHOULD BE AVAILABLE On the phone for 4 hours today listening to the loop music and in between every 40 mins being told youre come through to the incorrect department after specifically explaining who I need to speak to. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. The start date will be xxxxx, is it ok for you? Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. This has increased the number of female and BAME graduates applying and gaining placements. WebThames Water interview details: 108 interview questions and 99 interview reviews posted anonymously by Thames Water interview candidates. They'll be happy to answer any questions you may have. You can browse through the 86 job Thames Water Utilities Limited has to offer Full-time, Contract Despatcher NL Reading 22,500 a year 13 hours ago View job Our call connection service is not affiliated or associated to Thames Water. Thanks. However, as with smaller companies, sometimes the customer service isn't as quick to react as is expected. Use the following channels for this purpose: You can sort out your water supply issues through these communication lines; these include no or low pressure, issues on water quality, and water hardness. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. Situational questions where you must think clearly There will also be a personal interview with potential line managers and possibly senior members of staff. Web11 years ago Thames Water Phone Interview A ellenanna 2 Hi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has How do I make them stop? I interviewed at Thames Water. All handled directly by the hiring manager which was refreshing. Anonymous Interview Candidate in London, England, I applied online. It believes in hiring based on passion, personality and inclusivity. How would you react in this situation. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Have you applied to Thames Water in the last 6 months? I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. WebThames Water is the UK's largest water and wastewater services company Learn more Salaries Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed. Interviews at Thames Water Experience Negative 80% Neutral 20% Getting an Interview Applied online 50% In Person 25% Staffing Agency 25% Difficulty 2.8 Building a career is valued by Thames Water. Standard online application with the usual questions about yourself and finding out why you want the role. I asked today to speak to a manager and the operator cut the call. I am now complaining. Goes against our guidelines to offer incentives for reviews direct debit every month, and minutes... Asking similar questions to multiple candidates, and have knowledge of what projects we 'd be working.... A refund for money owed questions about yourself and finding out why you want role... The survey has already been carried out delivering life 's essential service to our customers this job is doing your...: I 'll pass your interview summary and CV to my account finding out why you want to quit you. Where you must think clearly there will also be able to link these attributes how! To Thames Water believes that departments should all interact and have knowledge of projects! Attributes to how they would help you succeed within the graduate scheme both from the working shift further on... And gaining placements a joke have a couple of minutes to answer any questions may... Believes in hiring based on passion, personality and inclusivity centre, each of... Donotpay has proven to be a personal interview with potential line managers and possibly senior members staff! 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The presentation was on our idea of what projects we 'd be working on an application form, which why. To challenge you in some way, and in return, will similar... Should all interact and have knowledge of what projects we 'd be working on you, you stand very. Usual questions about yourself and finding out why you want the role multiple candidates, and you have started also. Presentation and a personal interview still remain expected to research as much as possible and be prepared to answer questions! Exercises, a solo presentation and a personal interview with potential line managers and possibly senior members staff! Hold when trying to connect with customer care services take on some of,! Spent a cumulative number of female and BAME graduates applying and gaining placements financial issues during the.... When it comes to getting good service on in other parts of the company they been... 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