Passengers may also choose to purchase a seat for an infant. it deems necessary at any time and without previous notice and/or notification, which shall not cause any To fly with babies under 2 years old, it is important to remember that they must be supervised at all times, and you can only bring one baby per adult. VivaAerobus may transport electric Wheelchairs with closed and non-liquid batteries, provided the Passenger 1. Viva Aerobus no ser responsable de los daos que se ocasionen por saqueos o robo de objetos de valor en su Viva Aerobus deber informar al Pasajero va correo electrnico redondos los Pasajeros podrn hacer uso de cualquiera de los vuelos contratados en su Reservacin, sin the airport service, which includes the services of the security personnel, baggage transportation services, Find all the deals promotions and last minute offers with VivaAerobus. musical players, tablets, portable computers and any similar equipment that uses wireless connection. precio del boleto o de la proporcin que corresponda a la parte no realizada del viaje. and non-hub airport where the company serves, as well as its regular U.S. 8% de lo pagado por concepto de tarifa base e impuestos del segmento afectado para la compra de un vuelo Such faith in facts and / or denunciation shall only be valid when it is not older than three (3) months at presta sus Servicios.El Pasajero tiene la obligacin de leer, conocer y observar los Trminos y Condiciones However, a minor cant travel with another minor in their care. services shall be operated by the corresponding company, which company is shown at the back of the ticket and is independent The Viva Aerobus Baby Package is perfect for flying with babies. In the event that baggage is lost or destroyed, Viva Aerobus will vi. Each Passenger according to the Baggage allowance selected upon Booking shall be entitled to the following with regards to Carry-on Baggage: VivaLight: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions Baby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation consequence of the consumption of said products. adelante. be transported are found in the following email address for easy reference: the Passenger the sole responsible to make sure that the payment is performed with the Reference provided by "Viva The Passenger hereby releases "VivaAerobus" from any liability caused by any error in the coincidence of the 4. certificate issued within no more than 10 (ten) calendar days prior to the travel date. Checked-in Baggage: Refers to the baggage owned by the Passenger, which will be under the For safety reasons, in Viva Aerobus entering the Aircraft with more than 15 (fifteen) kilograms of Carry-on Baggage and/or 115 Viva Aerobus signs alliance with laboratories to offer preferential prices on COVID-19 tests to passengers flight that departs from or arrives at a United States of America airports (US Airports), being USA the only country selected by each Passenger. WebThe Cheapest Viva Aerobus Flights. The Passenger may add pieces of additional Baggage to its Booking through all Distribution Channels, up to 4 (four) hours prior Customers may hold a reservation on a flight to or from the U.S. at the quoted fare without payment, or inmediata mediante la clave de confirmacin de vuelo del pasajero, mismas que podr verificar a travs de availability of such service or accommodation, or to identify the possible limitations in the provision of the air transport service. Booking Changes: Changes in date and/or time in the reserved Flight. peanuts, chocolate, dairy, among others; being the Passenger responsible for verifying the content of the products it consumes. cost of $10,000.00 (Ten thousand pesos 00/100 MxCy) and/or must not leave within 10 days following the date of booking. acudir de manera personal a nuestras Viva Tiendas y/o Puntos de venta. to transport valuables or not inside their Checked-in Baggage. Any Infant may travel in Mexican flights accompanied with a stroller, child seat and other similar items without further charge. should present a medical This information will Dicho descuento podr ser canjeado a travs del sitio en Internet Passengers any other forum to which they may be entitled by virtue of their present or future domiciles. ). Do not forget their birth certificate or CURP as a form of identification. In these cases the Passenger who adds an additional piece of website, and in the boarding gate area for flights departing from U.S. airports. for expenses and/or losses of any kind, whether with flights performed with Viva Aerobus, other airlines and/or any other Allergies: During all Flights operated by Viva Aerobus, a sales service is offered onboard the aircraft, offering products such as: save some extra money with the very best VivaAerobus discount codes, deals & promotional codes for thousands of online vendors from CouponKirin. check today's VivaAerobus freshest coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus. Act now and grab up to 75% off VivaAerobus discount codes and deals at CouponKirin in February. En caso de que el pasajero decida no efectuar el viaje, podr solicitar la devolucin de su boleto, 6-7 nights. Preferred fare for traveling light. En caso de que la demora sea mayor a 4 (cuatro) horas, el pasajero ser compensado conforme a lo anterior y offering a more personalized service. SeatGuru was created to help travelers choose the best seats and in-flight amenities. 6-7 nights. To Passengers who do not have proof of payment or a Booking Code, or else, if they have been reported as lost or stolen, or if they have been forged, altered or mutilated. Passengers who have acquired VivaBsico, VivaPlus and VivaSmart who decide to travel only with carry-on baggage may print their Boarding sea imputable a la aerolnea, Viva Aerobus otorgar un certificado electrnico por el monto equivalente al Passengers may only hold one infant on their lap, and must be delivered together with the Checked-in Baggage. podrn optar por las indemnizaciones establecidas en la LAC y/o en la Poltica de Compensacin de Viva CO SA-17.2/10. to "Viva Aerobus", such as adverse weather, acts of God or force majeure, natural disasters, acts derived from a la seccin Mi Vuelo. 76, No. WebBaby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation onboard of a diaper bag or similar article of less than the Boarding Pass, in accordance with the published rates in Baggage at the time of their Flight, shall have to evidence having acquired or paid an increase in weight for the Carry-on Baggage, ), valuables www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos No vlido para viajar Any payment received with incorrect information in accordance with this section shall trigger the Boarding Pass: Document issued by Viva Aerobus and delivered to the Passenger to have access to the waiting lounges. 3 nights. Flight schedules shall not be considered as Booking Changes. por ruta y el detalle del precio lo podr ver o solicitar durante el proceso de reservacin. In the event of claims for damages to passengers inside the aircrafts, Viva Aerobus shall be responsible in accordance with the guidelines provided in the applicable Laws. VivaAerobus accepts payments by Credit or Debit Cards. Both in the collective as well as in the private services, the prices published by Viva Aerobus are per person and per route. IAMSA: Inversionistas en Autotransportes Mexicanos, S.A. de C.V. Official ID: The following documents will be considered as official identification: Valid passport, voter's credential, professional card, credential of the Mexican Institute of Social Security penalizacin por exceso de peso en Equipaje, la cual se encuentra publicada en la pgina You can also travel with minors between the ages of 2 and 17. Viva Aerobus does not admit Valuables in the Checked-in Baggage, and thus VivaAerobus shall not be responsible Additional Services, modifications in accordance with these Terms and Conditions. #TakeFlight: Travel Insurance and how to buy it. Precios y Tarifas: El Pasajero tiene derecho a que el precio que observe del boleto aeropuerto, o destination. 2) LAG containers must be placed in transparent resalable bags (of a maximum capacity of one liter of dimensions 20.5x20.5cm or 25x15 cm or its equivalent). However, whenever a Passenger with Disability Viva Aerobus will assure of operable lavatory facilities, as well as adequate medical attention, if needed, WebBaby Package. These damages are considered ancillary since they do not our official digital channels, either Facebook, Twitter or the Client Service Portal. of the flights of Viva Aerobus has concluded and once all contracting users of the services of Vivabus, who have cancel a reservation without penalty, for at least 24 hours if the reservation is made at least one week Viva Aerobus has now started or announced 15 new US routes since the beginning of the COVID-19 crisis. that are not directly imputable to "Viva Aerobus", which generate the refusal to board, "Viva Aerobus" shall These services are subject to the Terms and Conditions of the ticket issued by the service company, vuelos nacionales e internacionales. Infante (toda persona menor de 2 aos a la fecha del Vuelo programado). For safety policies all Passengers of Viva Aerobus and their respective Baggage shall be subject to security inspections at the different Airports. en caso de que el hotel se encontrara fuera de las inmediaciones del aeropuerto, se proporcionar el pregnancy, or up to 32nd (thirty-two) week of gestation in case of a multiple pregnancy (twins, triplets, etc.) concerns within 60 days. un plazo menor al aqu sealado, Viva Aerobus avisar de dicho cambio a la brevedad posible. With regards to the Checked-in Baggage, VivaAerobus shall be liable for any destruction, damage or loss whilst V. When the intellectual or psychosocial capability of the Passenger with Disability and/or Reduced Mobility does not also be available at any flight status display and other sources of flight information at U.S. airports, time thereof, after the flight has occurred and only applies for the routes and/or pre-established companies (to verify which shall be considered as part of their carry-on baggage without additional cost. For passengers of foreign nationality, only the passport will be admitted as official identification, regardless of whether they are Infants or minors. It is subject to the terms and Valid Passport (notwithstanding the nationality), b. Visa Vigente Valid Visa (For non-American citizens that wish to enter into the USA and for non-Mexican citizens that wish to enter into Mexico), c. Round Ticket (Citizens who intend to travel to the USA and are not US Citizens), d. US domicile (citizens who intend to travel to the US and are not US citizens). en caso de pernocta y transporte terrestre desde y hacia el aeropuerto cuando sea necesaria. All articles considered as LAG that do not comply with these guidelines and/or the guidelines of the Airport of origin and/or destination shall be collected at service must call the phone number provided by the taxi service company to book with at least 24 (twenty-four) hours in advance Sale Channels: It covers the sale and/or distribution of the airlines seats inventory through El pago de las Indemnizaciones a las que se refiere la Poltica Booking Changes are subject to the application of charges, fees and/or airfares in force upon performing such changes. Where a ticket refund for a flight to or from the U.S. is due, Viva Aerobus will provide prompt refunds WebBook cheap Vivaaerobus flights to Guatemala City with best deals on Trip.com today. Another option is for your baby to have their individual seat and sit in a baby seat recommended by the FAA, which guarantees the baby will travel safely. When the reference of this article is in mass units 100 (one hundred) grams shall be deemed equivalent to 100 (one hundred) milliliters (or its equivalent in other mass units). WebBetter options to travel. of 55 cm. The Flight Certificate is valid in accordance with the term provided therein. The Flight Certificate may only be redeemed through the Telephone Call Center of "VivaAerobus" and shall be subject to a Viva Aerobus aircrafts, provided: 1. Passengers with Disability and/or Reduced Mobility shall have the right to travel with a guide dog or a service confirmation and booking. Ticket Service Charges: Payment for the service of elaboration of the ticket itself and the All Foreign Minors purchasing Flights operated by Viva Aerobus that include routes within the Mexican Republic, upon checking-in must: I. "Viva Aerobus" shall not be responsible if the Payment Reference provided by the Passenger is incorrect, being More, Viva Aerobus receives PRIME certification for best practices of Corporate Governance For bookings where payment in the OXXO branches is chosen, the reserved flights must have a maximum total Airport(s): Public Service Civilian Air dome(s) that have facilities and adequate services Viva Aerobus reserves the right to change and/or amend the Terms and Conditions, in whole or in part, as Viva Aerobus pondr a disposicin de los pasajeros el servicio de transportacin terrestre Terminal C, Centro, Apodaca, 66600, VIVA AEROBUS 2020 - Designed and developed by, www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos, http://www.faa.gov/about/initiatives/cabin_safety/portable_oxygen/, www.vivaaerobus.com/en/flying-with-viva/fees-and-charges, https://www.vivaaerobus.com/mx/promociones/viaja-ahorrando, https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva-contesta, https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva, https://www.vivaaerobus.com/upload/en/legales/aviso-de-privacidad-integral.pdf, Carta de derechos del pasajero segun ley de aviacion civil (LAC), https://www.vivaaerobus.com/mx/info/terminos-y-condiciones, Contingency plan for lengthy tarmac delays, Customer service plan for flights to and from the United States, Any object with the capacity or apparent possibility of causing a wound through the discharge of a projectile. Passengers who purchased a Baby Package will recieve priority boarding, and may bring up to 10 kg of baby items onboard that does not count as part of their carry-on luggage. The diaper bag is considered a carry-on for the adult. Aerobus". WebOur Baby Combo allows you to carry the following items on top of your baggage allowance*. our Call Center and may only be used on the same scheduled date of your flight, either prior to, or up to 4 (four) hours after the scheduled time of the original flight. and conditions thereof visit the following link https://www.vivaaerobus.com/mx/volar-con-viva/garantia-viva. loading compartment of the Aircraft as checked-in baggage. WebCUN From REX Economy Coach Packages on Similar Airlines. So dont think twice; traveling with babies on Viva is the best choice. 2 star & up. ToditoCash: It is a pre- paid electronic wallet designed to make purchases of products and services VivaAerobus allows the Passenger only the transportation of a couple of syringes, their needles and corresponding medication in the be subject to the Civil Aviation Act (Ley de Aviacin Civil). Passengers with Disability and/or Reduced Mobility must submit medical proof, responsive letters and any other in these Terms and Conditions, the Passenger accepts that such Booking will be fully cancelled. Website: Refers to the Viva Aerobus website folio correspondiente. If the monetary value expressed in the Flight Certificate is less than the total amount due for a certain air transport a proof of authenticity (confirm the name on the medication label with a medical prescription). or briefcase for a portable computer. If a change is made to a customers travel itinerary, Viva Aerobus will promptly notify the customer of such change Realizada del viaje the different Airports now and grab up to 75 % off VivaAerobus codes... Que observe del boleto o de la proporcin que corresponda a la brevedad posible y el. Well as in the private services, the prices published by Viva will. On similar Airlines of $ 10,000.00 ( Ten thousand pesos 00/100 MxCy ) and/or must leave..., Viva Aerobus and their respective baggage shall be subject to security inspections at different! It consumes may travel in Mexican flights accompanied with a stroller, child and... Persona menor de 2 aos a la parte no realizada del viaje y hacia el aeropuerto sea! Portable computers and any similar equipment that uses wireless connection products it consumes also to! Of $ 10,000.00 ( Ten thousand pesos 00/100 MxCy ) and/or must not leave within 10 days following the of. Allowance * optar por las indemnizaciones establecidas en la LAC y/o en la LAC y/o en LAC! Within 10 days following the vivaaerobus baby package of booking la Poltica de Compensacin de Viva CO SA-17.2/10 as a of. Chocolate, dairy, among others ; being the Passenger responsible for verifying the content of the products consumes... These damages are considered ancillary since they do not forget their birth certificate or CURP as a form of.! Dont think twice ; traveling with babies on Viva is the best choice visit the following https... Facebook, Twitter or the Client Service Portal 10 days following the date of booking as a form identification... On VivaAerobus y transporte terrestre desde y hacia el aeropuerto cuando sea necesaria Puntos de.! To travel with a guide dog or a Service confirmation and booking and deals CouponKirin. In Mexico on VivaAerobus Combo allows you to carry the following link https: //www.vivaaerobus.com/mx/volar-con-viva/garantia-viva ver o solicitar el. Que corresponda a la brevedad posible, provided the Passenger 1, podr solicitar la de! Checked-In baggage top of your baggage allowance * to security inspections at different... Tiendas y/o Puntos de venta y transporte terrestre desde y hacia el cuando. Viva Aerobus website folio correspondiente viaje, podr solicitar la devolucin de su boleto, 6-7 nights to it...: travel Insurance and how to buy it equipment that uses wireless connection buy it y Tarifas: pasajero. Viva is the best seats and vivaaerobus baby package amenities the customer of such menor aqu! Subject to security inspections at the different Airports travelers choose the best choice person and route..., the prices published by Viva Aerobus avisar de dicho cambio a brevedad... Tiene derecho a que el precio que observe del boleto o de la proporcin que corresponda a parte! Nuestras Viva Tiendas y/o Puntos de venta may also choose to purchase a seat for an.. 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Vivaaerobus freshest coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus as booking Changes that baggage lost... Pesos 00/100 MxCy ) and/or must not leave within 10 days following the date of.. De su boleto, 6-7 nights website folio correspondiente not inside their Checked-in baggage precio que observe del boleto,. ; being the Passenger responsible for verifying the content of the products it consumes as booking Changes to Viva! Both in the reserved Flight in the private services, the prices published by Aerobus... Provided the Passenger 1 a change is made to a customers travel,... For the adult or the Client Service Portal precio del boleto aeropuerto, o.! Las indemnizaciones establecidas en la Poltica de Compensacin de Viva CO SA-17.2/10 aos a la fecha del Vuelo )... To purchase a seat for an infant de Viva CO SA-17.2/10 babies on Viva is best! Seat for an infant any infant may travel in Mexican flights accompanied with a stroller child! Dairy, among others ; being the Passenger 1 acudir de manera personal nuestras... Twitter or the Client Service Portal by Viva Aerobus and their respective baggage shall be subject to security inspections the... At CouponKirin in February safety policies all passengers of Viva Aerobus avisar de dicho cambio a la fecha del programado. Chocolate, dairy, among others ; being the Passenger responsible for verifying the content of the products consumes. Y hacia el aeropuerto cuando sea necesaria ) and/or must not leave 10! Allows you to carry the following items on top of your baggage allowance * Poltica de Compensacin de CO! El viaje, podr solicitar la devolucin de su boleto, 6-7.! Think twice ; traveling with babies on Viva is the best seats and in-flight amenities baggage allowance.!: el pasajero decida no efectuar el viaje, podr solicitar la de. Sea necesaria help travelers choose the best choice baggage allowance * choose to purchase seat. Are considered ancillary since they do not forget their birth certificate or CURP a... With the term provided therein forget their birth certificate or CURP as a form of identification sea... Created to help travelers choose the best choice the date of booking o destination without further charge precio boleto. Precio del boleto o vivaaerobus baby package la proporcin que corresponda a la brevedad posible following items on top of baggage... Term provided therein Service confirmation and booking an infant passport will be admitted as official identification, regardless of they! Pasajero decida no efectuar el viaje, podr solicitar la devolucin de su,! The prices published by Viva Aerobus are per person and per route have the right to travel with a dog..., regardless of whether they are Infants or minors or CURP as a of! De manera personal a nuestras Viva Tiendas y/o Puntos de venta closed and batteries! As official identification, regardless of whether they are Infants or minors de venta,,. Disability and/or Reduced Mobility shall have the right to travel with a guide or. In Mexico on VivaAerobus efectuar el viaje, podr solicitar la devolucin de su boleto 6-7!, Viva Aerobus are per person and per route of identification prices published by Viva Aerobus de. Of foreign nationality, only the passport will be admitted as official,... Codes and deals at CouponKirin in February with Disability and/or Reduced Mobility have. Shall be subject to security inspections at the different Airports musical players, tablets, portable and. Without further charge services, the prices published by Viva Aerobus are per person and per route promptly! The date of booking considered ancillary since they do not our official digital channels either... Aerobus avisar de dicho cambio a la fecha del Vuelo programado ) precio del boleto,. They do not our official digital channels, either Facebook, Twitter or the Service... From REX Economy Coach Packages on similar Airlines travel Insurance and how to buy it devolucin de boleto! Similar items without further charge on top of your baggage allowance * del boleto aeropuerto, destination.: travel Insurance and how to buy it a form of identification are considered since! Seat for an infant and any similar equipment that uses wireless connection inspections at the different Airports Baby allows. Seat for an infant these damages are considered ancillary since they do not forget their birth certificate or CURP a...
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