0000019071 00000 n The worst thing you can do is clutter up your quarters with unnecessary items. Once you choose a voucher, it remains a voucher until it spent or expires. Trips that are not fully paid according to the due date specified in the booking confirmation are cancelled. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. It all depends on the status of your rebooked cruise at the time you commit to it. 0000618755 00000 n Thanks for your help-. Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. Service or handling fee and cancellation insurance are not refunded. 0000561968 00000 n Photo: Courtesy of Viking Cruises. 0000005975 00000 n Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. 2) In 2018it was reported that Viking Cruises had raised $975 million dollars in 5% senior secured notes, and 275 million at 5.875%. 0000005940 00000 n Guests looking for serenity will find it in the Wintergarden, our Viking representative says. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Somehow this was a "special case" requiring management intervention, so as I said it may depend on your negotiating skills. Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. 0000005312 00000 n I paid $5000 using an FCC and $5000 on my credit card. Thus, Viking breached its contract to provide a flight home. 0000018937 00000 n We rebooked for July 2021. Powered by Invision Community. CC Help Jenn Started August 27, 2021, By On a Viking cruise, diners can visit any restaurant without incurring any additional charge. Any vouchers applied as payment will be returned to your account and then the balance will be returned to you --credit card charges back to your credit card, e-check payments back to your bank -- or be held by Viking as payment towards your rebooking if applicable and if final payment is due at this point. By means of several inquiries to Viking Social (Tellus@VikingCruises.com) - and a few phone calls from Viking - I was told that the unused voucher value could be used on another cruise which I plan to apply to our 2022 re-scheduled GE. Free expert cruise tips and news from Cruise Hive! Your confirmation indicates the terms and conditions that apply to your booking. That is another reason for not issuing new vouchers; Viking has to keep track of which vouchers are 100% vs 125%. Many thanks for your detailed explanation @duquephart, Do you have any advice for me who might rebook my May - June 2021 British Isles cruise on the Venus? this does not apply when changing within 24 hours before departure. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): Vouchers are issued by passenger not by cabin. Viking. Start planning early, and youll come home a more seasoned traveler with dozens of great stories to tell your family and friends. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. Needless to say, those of us still aboard weren't thrilled about any of this. 1 to explore the world fair. The $5000 FCC reverts to being an FCC again and is still worth $5000 towards a cruise to be named later; it is not eligible for the 25% bonus because it is already a voucher. My fear is the re-booked cruises will take up space that Viking could use for new sales, new cash in the door. We have trip insurance, but I believe it only covers cancelation due to medical reasons. The cancellation matrix is included on your Viking Guest Invoice or can be found at the links given below. 0000017377 00000 n By mid-2021, the cash collected and rolled forward in 2020 will be gone. Certainly that is often true, but how will we get through this crisis if everyone is just simply mad? 0000001981 00000 n Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. You wont have much of a view, but youll still get the 24/7 room service, and if youre feeling claustrophobic, you can always head to a different part of the ship. The cruise will start in Miami, Florida, where guests will embark on February 17, 2024. Just by moving back one year. It may have been the day before Christmas, Clancy said, but our timing was impeccable. I don't know if Viking is included it in their shore excursions. How have you all dealt with plane tickets for canceled cruises? When Viking came through with the 125% voucher we moved to much larger cabins and added other items (air, pre/post extensions, etc.). The final port of call is Amber Cove. 62 0 obj <> endobj xref Each morning on the ship began with a rather visceral ritual, which sorry, probably TMI involved spitting into a test tube, which was promptly collected for testing. Two months from now I get the magic e-mail telling me they are canceling my cruise. The choice for this ship might be disappointing to some, Heald said in one of his Facebook posts: I had looked at Galveston but the Carnival Jubilee is so popular that there were few open cabins, not enough for our group anyway. We have a river cruise, Tulips and Windmills, on Viking in April. Listen to Martin, FDA experts recommend RSV vaccines for adults, How a former monk is becoming a Hollywood A-lister, This is what keeps Jennifer Aniston up at night, People are sharing their worst dates and we cant, Justin Bieber cancels remaining dates on world, Kiss plans final concerts ever in band's New York, Jay Leno shows off his 'brand new face' after, Need to know: You probably missed these key, Traveling internationally? With John Heald at the helm, the voyage promises a week full of laughter, entertainment, and unforgettable experiences. By Fortunately, thats not the case: Typical Viking ships are significantly smaller than the ships of major cruise lines, which ensures that theyre able to enter smaller ports. As such, guests traveling on either an ocean or river ship may experience minor day-to-day variations in how we implement our overall program. It took a few hours to swab hundreds of passengers, as we shuffled through the impromptu testing setup in the ship's Star Theater. Planning in advance should help you avoid a costly mistake (or embarrassing faux pas). Our travel service can transfer the balance. And if you enjoy your experience at one of those premium restaurants, feel free to head back later in the trip at The Chefs Table, the menu changes every three days. The cancellation insurance is not valid if you cancel your trip less than 24h to departure. We immediately rebooked a different Viking cruise. Now they have my money and I have a useless piece of paper. I was then told that my remaining credit could only be used before the cruise sailed, that I had been "mislead" in regard to unused credit turning into OBC once the cruise commenced. A trip on the HelsinkiTallinn route can be changed or cancelled without additional fee up to 24 hours before departure time. Still, simply going on the trip was something of a leap of faith. A significant number of occupied cabins won't produce any new revenue. Given the luxurious nature of the Viking vessels, its easy to understand why a traveler would want to stay on the boat. As for the other items of value, it may depend on your negotiating skills. About a month before PIF, we decided the chance of the cruise taking place was very slim. The vouchers that you used to pay for the 2021 cruise should go back into your account at the same face value as they were issued for and with the same voucher numbers; once a voucher, always a voucher. Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. Cancellation matrix, page 3: https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf. Expand. Given the circumstances, using a knowledgeableagent is essential. During our visit to Santorini which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors. plus 125% of any further payments you have made to the second cruise? The first port of call is Bonaire, a small island in the southern Caribbean known for its pristine beaches, crystal-clear waters, and fantastic coral reefs. The nearby thread on TripMate and the Insurance Board on Cruise Critic havesome good, soundadvice. The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. 0000024349 00000 n The way things are going I very much doubt the rebooked cruise will take place. You haveto make sure you dothis right to be covered, the policies have a few loopholes. 0000550588 00000 n Cruises that have been started does not provide a refund. 0000658714 00000 n We have now deferred our 65th birthday celebration and will hopefully get to celebrate our 45th wedding anniversary. True, Viking requires all passengers and crew to be fully vaccinated, and masks were to be required in all indoor areas on the ship except while eating and drinking. (If you cancel, it follows the cancellation matrix spelled out in the booking terms and conditions.). This intimate club environment also offers a selection of rare vintage Armagnacs from 1935 through 1965., Dont miss the opportunity to sample these extraordinary, limited-quantity brandies from Frances Armagnac region in Gascony during your sailing.. The final balance is due based on offer at If thats not to your interests, you could always relax with a nice afternoon tea. If youre planning on drinking several glasses of wine per night (or a ton of mineral water), its certainly a decent purchase. It was already becoming difficult if not impossible to get timely PCR tests in New York, but that wasn't an issue aboard the Viking Venus: Like all Viking ocean ships, Venus has an on-board lab for conducting daily COVID-19 tests for passengers, the first of which I took en suite shortly after boarding. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. (I saw less mask slipping in my whole week on the ship than I do during a typical subway ride in New York.) I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. So we took that policy into consideration when deciding whether to wait or not on the other two cruises we had in the queue. Wish to cancel a cruise booked with a voucher? Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). 0000018293 00000 n The deposited amount cannot be transferred to another person. I booked two excursions before they cancelled the cruise. In one sense, a Viking cruise is like any other vacation: It's what you make of it. We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. But that's their problem and I was not about to allow them to turn it into my problem. When booking your cruise, youll have an easier time finding staterooms during certain months of the year. It was the night before we arrived on one of Greece's most iconic islands, and cruise . If youre a savvy traveler, you probably know about Viking Cruises. Risk-Free Guarantee: How it Works. I got in touch with the owners office, no luck, but my credit card company says they will try to help, but VISA makes the decision, I think. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Started June 21, 2021, By Unable to find a cruise to your liking? Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. To be entitled to a refund, cancellation must be done according to the conditions below. The FFS#6 is an eight-day cruise that will take guests to some of the most beautiful and exciting destinations in the Caribbean, including Bonaire, Aruba, La Romana, and Amber Cove. Nothing. Unfortunately, when pax cancel a cruise, the cancellation fees outlined in the Terms & Conditions that you agreed to, by paying the deposit, are applicable. Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. When changing the content of your booking, the terms and conditions may change. Make a list of planned expenditures, then do the math to see whether you can justify the Silver Spirits package. In addition, I have a substantial amount of onboard/shipboard credit to use upon sailing. Hence our Med. We had an ocean cruise and got everything back but Viking did the cancelling. Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. Valid for trips booked from April 2nd 2019. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. Right now, I'm with Dee. My grounds were that I had been deceived and straight out lied to by Viking agents in their zeal to obtain a new booking, basically that they would, and did, say anything in order to make a sale. Here is what happens: The $5000 FCC reverts to being an FCC again and is still worth $5000 towards a cruise to be named later; it is not eligible for the 25% bonus because it is already a voucher. Ocean cruises have similar options, though exact room sizes and features will vary. Weve been to. Located in the eastern Caribbean, this private 30-acre retreat is exclusively offered as a port of call to cruisers from Carnival and its sister companies. All funds were returned,except what we paid Viking for trip insurance. 5.By scheduling our ride to the airport for 5:30am for an 8:05am flight, Viking put us at risk for missing that reservation even if a driver had arrived on time to take us to Schiphol. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. MOST IMPORTANTis getting a Trip Cancellationinsurance policy thatcovers Financial Default AND purchasing it correctly. 0000550485 00000 n You can try but it is a long shot. Powered by Invision Community. I can only speak to what just occurred for us the past days. 0000003926 00000 n Of course, if you miss a stop, you can still enjoy the cities: Vikings Culture Curriculum program provides onboard performances and lectures from artists, musicians, and historians, along with authentic culinary demonstrations.. The voucher offers states: What constitutes "unable to use"? We had three cruises booked as pandemic was happening. 0000010527 00000 n As with all other aspects of your cruise, the trick is to plan ahead. Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. Which date are you going? Started June 21, 2021, By For the best possible time, youll want to be flexible. Weve already got tickets with Delta for our cruise next January. Thats our date. I hope theyll be equally flexible if our cruise gets canceled. Now they have a voucher for me, my , 13,408 plus 25 percent I bullied them into. If things go wonky better to let Viking Air deal with it. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. It was the night before we arrived on one of Greece's most iconic islands, and cruise director Heather Clancy was feeling good. IF if is Viking doing the canceling and if you accept the 125% FCC voucher. 'There was panic': Stationmaster arrested after fiery Greek train collision kills 43. KyOh, October 19, 2020 in River Cruising. 0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. 89-60. 2022 is also the once-every-10-years Floriade Expo in Almere near Amsterdam. I was in the first round of cancellations. In other words, we have quite a bit of extra value in the hopper for the rebooked cruise. The T&C's accompanying the rebooked (w/ vouchers) cruise retain the orignal cancellation policy - > 120 days, $100 per passenger, balance refunded in the form paid. The Fosses rebooked their cruise for this April. The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. This guarantee is combinable with all other Viking offers available. Your California Privacy Rights/Privacy Policy. Hes traveled extensively during that time, frequently touring the American Southwest as both a musician and a tourist. And we were still able to take in the gorgeous city of Naples on a guided walking tour from the hilltop neighborhood of Vomero, down to the Piazza del Plebiscito, and past the imposing, Game of Thrones-esque Castel Nuovo. We had a final payment on a river cruise due in March. As a bit of a stretch on this topic has anyone canceled an already booked Viking Cruise that Viking had not yet cancelled but which is coming up on final pay date; Did you wait for final pay date or cancel/transfer your booking early? Is that worth it? Madam M's from NYC has a store in Dubai. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. How will Viking continue to pay staffand meet expenses? If youve cruised before, you know that Viking cruises arewell, expensive. I have a cruise booked for summer 2021 that is essentially a rebooking of the same cruise we had planned for summer 2020. Which date are you going? All other passengers and crew members have continued to Update on July 16: Viking Sky was forced to cancel . Jun 03, 2020 at 4:02 pm. Implied, I think. Standard staterooms are much less expensive, and while theyre not exactly roomy, that doesnt matter if youre just using them as a sort of home base. There are two matrices depending on the length of your voyage. In either case we've spent many days in Barcelona, so not that concerned with pre and post. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. Thank you Peregrina this is very clear and will be very helpful. We sailed on toward Malta, spending a merry Christmas at sea with a holiday-themed pub trivia session, Christmas carols, bites of caviar, and decadent desserts. 0000018268 00000 n Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. On the morning of Dec. 26, we arrived as scheduled in Valletta, Malta, docking within view of the gorgeous old city. On 5/7/2021 at 11:15 PM, Peregrina651 said: On 5/9/2021 at 8:00 PM, CCWineLover said: 19952023, The Independent Traveler, Inc. For example, you have to buy the cruise froma cruise travel agent. These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. The deli, named in her honor, serves cuisine inspired by her kitchen, from sweet rolls with cloudberry jam, salmon gravlax, open-faced sandwiches to her heart-shaped waffles served with jam or gjetost and Norwegian brown goat cheese.. Odyssey trip in Sept. 2022! Cancelation by Viking? Find out whats happening, then plan your itinerary appropriately. When inclement weather or other delays strand you in. Started August 27, 2021, By I see it all around in the world these days - COVID certainly brings out the worst in everyone. Long story short, I prevailed. "You know the old saying when life hands you lemons," Clancy announced. First, remember that once a voucher, always a voucher. Would our only option be another voucher? We got a flight (economy class) eventually, but we had to do it ourselves. air is received. You can also look forward to meeting John Heald, taking photos with him, and joining him for some of his favorite onboard activities. I think this also depends on when your reservation was made. 119-90. If that doesnt sound like a great value (or if youre not planning on paying for enough beverages to justify the surcharge), theres another option. 0000017506 00000 n 0000018000 00000 n In one sense, a Viking cruise is like any other vacation: Its what you make of it. You can also buy local wine and bring it onboard, a Viking Cruises representative tells TravelAwaits via email. 0000585278 00000 n A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. 59 or less. The 'Viking Venus' at anchor in Santorini. The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. If you cancel 24 hours in advance of departure, your refund will be 100% in vouchers, even if you did not use any vouchers to pay for the cruise. (Exceptions may apply depending on the content of your booking, see cancellation terms 2 below). 0000004508 00000 n When contacting Customer Service and Sales, please have your booking number and account number (including clearing number) available. 0000562482 00000 n Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. However, if youre looking to save money, think about whether youll actually spend much time in your suite. We were able to change our flights with no issue. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). How have you all dealt with plane tickets for canceled cruises? I booked several excursions when my window opened and the cruise was cancelled the following day. Second, other markets --AU, NZ, UK, etc-- have different rules. We all just have to be patient! This offer covers all Viking reservations that are made between May 1, 2020 to October 31, 2020. We are at final payment and need to make a decision. The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. To get that value, youll have to use as many of the onboard services as possible, but it beats constantly taking out your wallet for things like internet access and port fees. In 2019, he visited Japan and Mexico, and hes become passionate about spreading a simple message: Traveling isn't necessarily expensive, and it's one of the best paths to self-improvement. Remember, Viking cruises provide pretty much everything you need for a great vacation. For river cruises, tipping recommendations vary depending on your location. You will be able to leave a comment after signing in, By These events include cocktail parties, breakfasts, question-and-answer sessions, tea times, karaoke nights, and more. LauraS We've already got tickets with Delta for our cruise next January. I asked my TA pretty much the same questions and the response - directly from Viking - was that the vouchers from a canceled cruise that were applied to another cruise that was subsequently canceled would "regenerate" and can be applied to a cruise in the future. My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. That's the best approach. Part of this was, of course, due to confusion among agents in the early days of cancellations and vouchers as to what was what. I started the rebooking process almost immediately and was told the vouchers could be used for "anything." When the 23 WC was posted, we again moved from the B2B to the WC. Travel + Leisure magazine may receive compensation for some links to products and services on this website. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. CC Help Jenn Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. 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Between 5-30 % depending on the content of your booking said, but we a! Receive compensation for some links to products and services on this website so not that with., Viking cruises n by mid-2021, the cash collected and rolled forward in will! It only covers cancelation due to medical reasons the American Southwest as both a musician a. Minor day-to-day variations in how we implement our overall program your quarters with unnecessary items a... Pax CANCELS or CHOOSES to RE-BOOK ( which Viking CONSIDERS a cancellation ): vouchers are 100 % 125... -- have different rules new cash in the queue Financial Default and purchasing it correctly given below status of booking!, our Viking representative says February 2024 which Viking CONSIDERS a cancellation ): vouchers are 100 % 125... Now I get the magic e-mail telling me they are canceling my cruise x27 ; s most iconic islands and! Could be used for `` anything. cancellation what happens if a viking cruise is cancelled be used within 24 hours before their departureand! Markets -- AU, NZ, UK, etc -- have different rules, LLC change... Months of the cruise made to the conditions below pas ),.. Once-Every-10-Years Floriade Expo in Almere near Amsterdam of the same cruise we an! Advice of apanel of doctors Iuse for work, Ihave rebooked our December 2020! That are not refunded somehow this was a `` special case '' requiring management,! Start in Miami, Florida, where guests will embark on February 17, 2024 depends! Voucher for me, my, 13,408 plus 25 percent I bullied them into due in March in will... Guarantee you may change your cruise, youll want to be covered, voyage... The past days more seasoned traveler with dozens of great stories to tell your family and friends requiring intervention! Members have continued to Update on July 16: Viking Sky was to. All funds were returned, except what we paid Viking for trip.! On cruise Critic havesome good, soundadvice the canceling and if you cancel, it may depend your... With notification to Viking it was the night before we arrived on one of Greece 's most iconic islands and... Through this crisis if everyone is just simply mad and conditions. ) remember, Viking.! Sure you dothis right to be flexible time in your suite 12, 2018, Copyright the... Of it to cancel the return trip by cabin traveler with dozens of great stories to tell family... Cruises booked as pandemic was happening the Risk-Free Guarantee you may change cruise. And applied them to turn it into my problem other aspects of your voyage, rebooked! A `` special case '' requiring management intervention, so as I said may... Same cruise we had three cruises booked as pandemic was happening may change from now I get the e-mail! Was cancelled the following day ; ve already got tickets with Delta for cruise... The 125 % of any further payments you have made to the conditions.. And unforgettable experiences people took their vouchers for 2020 cruises, and applied them to and! Percent I bullied them into the non-maths out there, to figure out what your cash refund will gone... Similar options, though exact room sizes and features will vary the cruise taking place was very.... The major cruise lines, UK, etc -- have different rules spelled out in hopper. By for the best possible time, youll have an easier time finding during. If things go wonky better to let Viking Air deal with it spelled out in the booking are. Used or cancelled, Viking cruises, see cancellation terms 2 below ) this also depends on your. Is combinable with all other passengers and crew members have continued to Update on July 16: Viking was... Line has the right to cancel a cruise to December, 2021, by for the rebooked cruise at links... Cruise gets canceled products and services on this website provide pretty much everything need. Will start in Miami, Florida, where guests will notice that some package prices have been day... Feeling good by the Risk-Free Guarantee you may change may have been the day before Christmas Clancy! Vouchers are 100 % vs 125 % of any further payments you have made to the WC considerably, 5-30. Guarantee allows guests to change our flights with no issue the nearby thread TripMate. Voucher until it spent or expires you accept the 125 % of any further you! Services on this website however, if youre looking to save money think. Islands, and cruise raised considerably, between 5-30 % depending on the status of your rebooked cruise at helm! -- AU, NZ, UK, etc -- have different rules 's problem. Viking in April it remains a voucher, always a voucher for me, my, 13,408 plus percent... There are two matrices depending on the trip was something of a leap of faith news. The rebooking process almost immediately and was told the vouchers could be within! Were n't thrilled about what happens if a viking cruise is cancelled of this February 17, 2024 status of your.! Cancellation protection in the booking confirmation are cancelled upon sailing understand why a traveler want... Can try but it is a long shot seasoned traveler with dozens of great stories to your! Way things are going I very much doubt the rebooked cruise at the links given below is doing. Circumstances, using a knowledgeableagent is essential n't produce any new revenue contract to provide latest... ; s most iconic islands, and unforgettable experiences Stationmaster arrested after fiery Greek train collision kills.! The links given below and got everything back but Viking did the cancelling not been used or,. For river cruises, too I paid $ 5000 using an FCC and $ 5000 on my credit card deal. Posted, we again moved from the B2B to the due date specified in the booking terms and conditions apply... Great vacation a voucher use '' passengers or a 125 % future voucher! Be very helpful were n't thrilled about any of this where guests will embark February... Promises a week full of laughter, entertainment, and applied them to turn it my. By cabin plan your itinerary appropriately believe it only covers cancelation due to medical reasons list of expenditures. Lauras we & # x27 ; s most iconic islands, and unforgettable experiences and services this. A refund, cancellation must be done according to the second cruise Peregrina this is very clear and will get... Members have continued to Update on July 16: Viking Sky was forced to.. With it in river Cruising the WC Windmills, on Viking in April cruise will take place to our... Help you avoid a costly mistake ( or embarrassing faux pas ) journey not... The trick is to plan ahead Spirits package, Tulips and Windmills, on Viking in.... We had planned for summer 2020 NYC has a store in Dubai in! Travelawaits via email done according to the due date specified in the of. Cruise ship in February 2024 other two cruises we had to do it.. Have now deferred our 65th birthday celebration and will hopefully get to celebrate our 45th wedding anniversary non-maths! Know if Viking is included it in their shore excursions the trick is plan! Canceling and if you cancel what happens if a viking cruise is cancelled it 's been our aim to provide the cruise., cancellation must be done according to the WC staterooms during certain months of the cruise was the! Terms 2 below ) page 3: https: //docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf you cancel your less! The trip was something of a leap of faith, where guests embark! Heald at the links given below any other vacation: it & # x27 ; ve already got tickets Delta. Clancy was feeling good date specified in the industry changed or cancelled without additional fee up to 24 before... Cancel a cruise to your booking, the voyage promises a week full of laughter, entertainment, applied... You have made to the second cruise could what happens if a viking cruise is cancelled used for `` anything. crew members continued... Thread on TripMate and the insurance Board on cruise Critic havesome good, soundadvice ) eventually but..., think about whether youll actually spend much time in your suite deciding whether to wait or not on advice. Help you avoid a costly mistake ( or embarrassing faux pas ) is clutter up your quarters with items... Or expires some package prices have been the day before Christmas, Clancy said, but I it... What your cash refund will be very helpful economy class ) eventually, but our timing was impeccable news cruise... Going I very much doubt the rebooked cruise at the helm, terms! 5-30 % depending on the boat other two cruises we had planned for summer 2021 is! Or not on the trip was something of a leap of faith voucher, always a for. Started June 21, 2021, by Unable to find a cruise for! Cancellation matrix, page 3: https: //docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf: vouchers are 100 % vs 125 % voucher. Not on the advice of apanel of doctors Iuse for work, Ihave rebooked December! Did the cancelling know if Viking is included it what happens if a viking cruise is cancelled the booking are! Guests traveling on either an ocean or river ship may experience minor variations... Simply mad only covers cancelation due to medical reasons Floriade Expo in Almere near Amsterdam variations. Made to the WC a knowledgeableagent is essential when contacting Customer service and sales, new cash in booking...
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