The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. The suite was decent, though far on the north end of the strip. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. Do any one please help me how to get out this package. We try to use RCI and usually there are no reservations open. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? STAY AWAY THEY LIE ABOUT EVERYTHING. We were approached at the airport by the offer of a cab ride. People out there. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! Clients are sent the full contract on a CD to their home address. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. What is the matter with You can get MUCH better pricing for other vacations on your own. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . Have you had any luck with RCI to help you get out of this? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. A very polished, blatantly deceitful presentation. The sale was done fraudulently and as such is invalid. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. I finally called RCI who they are partnered with and they gave me an initial contact. That is totally reasonable to me. Consumers love to do business with someone that can admit mistakes and state how they made improvements. All rights reserved. MOST POPULAR London. We would be happy to participate in any and all class action suits. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. paulfundir@aol.com. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. My email is: pedro.e.rivero @ Hotmail .com Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. Identified Scam Companies. We were with the sales agent for hours. El Cid Vacations Club - Beware of this rip off! We've paid $8845 in interest and they are saying the interest paid does not apply. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. This never happens. I have an addendum in hand stating that we SHOULD be able to use 2years of points. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. Not true. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. Any suggestions. This mistake is clearly on ElCid, and I shouldn't be made to pay another 300 dollars. He said that he would personally rent it out for us and send us a check in the mail. There may be more specific results for "el-cid-vacation" . We've also paid $1882 in mtc fees and have never used the timeshare. It has been almost a year and nothing. Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. I mentioned several times that my kids were in the lobby and we wanted to leave. We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. We would like El Cid to buy our timeshare points back expires 2028. The complaint has been investigated and resolved to the customers satisfaction. Why Ripoff Report will not release author information! Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Can we not all get together with a class action suit against El Cid? Using our timeshare is not feasible for us anymore, just want to be done with them. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. Charged me for time share that I did not sign for. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. We were also told that the contract did not expire and it does. Im in the process of trying to get out of my contract, which is paid in full. How those businesses take care of those complaints is what separates good businesses from the rest. There's got to be a way for these thugs to pay for their crime. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. in airfare credits. We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! I came to find out that almost all the claims made by the sales people were either misleading or totally false. I would have to pay to roll over my points to the next year. El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. We stayed strong during our 90 minute presentation, and refused to purchase. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. don't use it for the airlines. I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. Every year i have to transfef my points to RCI at a cost. They keep coming up with stories and offers that will disappoint you. Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. Very frustrating and lesson learned. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. We told them within an hour that we wanted to cancel the contract. My stepmother passed away and failed to make the annual charge as she was in the hospital when the statement came. Upon checking with the resort sales company indicated by El Cid representatives we found our Festiva Timeshare had never been submitted. You pay and they take. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. However, because of financial reasons, we are unable to continue with the membership. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. This company will look you in the face and lie to you. You are much better off being in control where you make a reservation. Altogether, my spouse and I own millions of points on two contracts at El Cid. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. I need to exit the program. Our reservation was made in June of 2022 for November 2022. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. I also believe it is illegal what they are doing. Has anyone had any luck getting out of this? While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. Original review: Feb. 27, 2023. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. We DO NOT remove reports. Now have quit paying and have been turned over to collections. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. We've paid 28%, not asking for refund, have not used any points. Corporate Advocacy Program: How to repair your business reputation. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. The lady from mexica Betty said if I cancel I can not get money back. 011 52 (998) 872 8999. Top 10 Complaints About El Cid Timeshare. The Login to Your Account. Imagine how much money they are taking away from me. This will surely increase the credibility of your complaint. Here is another blacklist for El Cid, with more similar complaints, I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? Posted on Jul 7, 2009. We felt victimized. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA 3 hours later, they were demanding that we purchase a time share. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. These guys are nothing buy liars. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Hello everyone, Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. 9, Report #1523970 . El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Not a deal. Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. My boyfriend and I were approached at Universal regarding a reward of $150 and. - Timeshare sales tactics are hardcore and very long-lasting. They kept sending us to other websites and hinting at passwords and learning the system. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Please count me in on this lawsuit. The payment dept said I can not cancel. Sign in now to access your club member benefits and start planning your next vacation! Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. By the way, we have a million points and have bought in several times They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. WellI was scammed by the masterminds of El Cid Cancun. Because we upgraded over the years, we still have 14 years remaining on our contracts. One of the huge perks we get is the Yacht discount. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. DO NOT BUY FROM EL CID! I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. they fed me alcohol and lied to my wife and i to convince us to sign the contract. Their timeshare program has become outdated and isnt at all respectful of members. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. We have been home only a few days, and I am trying to cancel everything. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Ontario, Canada 8 Votes Infinite privileges is the worst experience. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. Has anyone had any luck using anything else? News-El Cid Vacations . 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